Jason Rocked 2015!

Congratulations to our Western Region Tech Operations Manager Jason VanDyke on winning the 2015 Customer Service Award. He has been a member of the Allo family for nearly five years, and we’d be hard-pressed to find a day when he wasn’t striving to uphold our core values (Honest, Hassle-Free, Exceptional, Local). Moving through various roles at…

Read More

2:53 PM / ALLO Expert/ Community/ Spotlight / By / 1 Comment

Happy ALLOversary Bill!

Congratulations to Bill on his seven-year ALLOversary! Over the last seven years, he’s taken a lot of calls as a residential and business support team member, and now we’re calling him out for being awesome. Before his days at ALLO, Bill was a ski instructor in Colorado, a National Park Ranger at Rocky Mountain National…

Read More

10:34 AM / Spotlight / By / 0 Comments

Get to Know ALLO: Construction

In an ideal world, ALLO would arrive in new fiber-hungry towns to set up shop, flip a switch, and provide faster, more reliable service to thousands of residents and businesses instantly. The reality is that our team is hard at work many months and sometimes years in advance of anyone ever seeing an ALLO logo…

Read More

4:17 PM / Fiber/ Spotlight / By / 4 Comments

Get to Know ALLO: Business Support

When ALLO first opened, we had four employees working in one of the town’s oldest buildings (circa 1919) situated in the heart of one of the largest agricultural communities in the state of Nebraska. 2003 may have seen the first instance of side-eye in our home state, providing fiber-optic service to rural communities sounded like an enormous,…

Read More

1:50 PM / Community/ Spotlight / By / 0 Comments

Get to Know ALLO: Executives

If you’ve been following along with this blog series, you may remember our Business Customer Service Manager, Sonya, explaining that no one at ALLO has an office. Our ALLO President (Brad) and VP of Operations (Allison) both sit in the bullpen with our phone support team and that’s crucial both for the ALLO team and…

Read More

4:34 PM / Community/ Spotlight / By / 5 Comments

Get to Know ALLO: Technical Support

We’re pleased to continue our department series this week with a spotlight on our Technical Support team, featuring Teresa and Dakoda. When it comes to the ALLO experience and customer satisfaction, this team does a lot of the heavy lifting. Their knowledge base must be wide and constantly evolving alongside the forward-thinking world of technology….

Read More

4:04 PM / Community/ Spotlight / By / 4 Comments

Get to Know ALLO: Installation Technicians

We’re very pleased to give you a closer look at our Installation Technician team and share some insight from Beau and Jon this week. We find that our customers anticipate a mandatory headache with a new service installation and we never tire of surprising them with an entirely different experience. In our industry, it has become…

Read More

11:12 PM / Community/ Spotlight / By / 0 Comments

Get to Know ALLO: First Impression Specialists

Our ALLO department series continues this week with a feature on the First Impression Specialists whose smiling faces are there to greet you at each of our local stores. They’re often responsible for the first impression we make on potential ALLO customers so they are well versed in our core values (Exceptional, Local, Honest, Hassle-Free)….

Read More

11:50 AM / Spotlight/ Uncategorized / By / 0 Comments

Happy ALLOversary Linda!

Some of the most frequently used sentences at ALLO include the name Linda. “Linda I need your help!” “Linda will know how to fix it!” “Linda can help you!” “Thanks for your help Linda!”  Linda has become a famous ALLO problem solver and we’re thrilled to be celebrating her six year ALLOversary! In 1997, Linda…

Read More

10:35 AM / Community/ Spotlight / By / 0 Comments

Keeping Fiber in the Family

You may remember Bill as the guy who once skied to work in a blizzard. His “get it done” attitude has served him well in his many years with our fiber family. Lucky for us and for our customers, Bill is also a part-time ALLO talent recruiter. And by part-time, we mean that one time…

Read More

5:35 PM / Fiber/ Spotlight / By / 0 Comments