If the COVID-19 pandemic taught the world anything, it’s how essential a strong internet connection has become in our everyday lives. Through this difficult period, we also learned just how many people do not have access to this basic need. Since we got started back in 2003, it’s been our mission to end the digital…
Read MoreOur blog series continues, and this week we’re tipping our hats to the Residential Customer Experience Team. Sometimes referred to as CSRs, angels in disguise, or ALLO trivia masters, we believe they are the reason ALLO is held in such high esteem by our customers. While all our departments have some level of customer interaction,…
Read MoreRecently, there’s been a lot of news coverage regarding a new botnet called VPNFilter. This attack has resulted in a series of slightly panicked phone calls to our support team, so we’d like to calm your fears and dig into why you’re safe with ALLO. First – what’s a botnet? It’s a network of private computers…
Read MoreWorking and Learning From Home We’re all experiencing a little bit of shock as we deal with the change of pace the Covid-19 virus may be causing in our homes and workplaces. We want you to know, we are ready. Our fiber-optic team has plans in place to continue providing seamless service and support as…
Read MoreTodos estamos experimentando un poco de shock a medida que lidiamos con el cambio de ritmo que el virus COVID-19 puede causar en nuestros hogares y lugares de trabajo. Queremos que sepa que estamos listos. Nuestro equipo de fibra óptica tiene planes para continuar proporcionando un servicio y apoyo sin interrupciones a medida que nuestros clientes con negocios y residenciales se…
Read MoreA note from our President on June 21st, 2019: I wrote this blog back in 2015 but as we continue to expand our network and make a larger impact in our fiber communities, I’m reminded that this message still holds true more than four years later. (I did update the specifics for today.) We chose…
Read MoreAs you welcome friends and family this holiday season, the ALLOIQ app is a great way to share your lightning-fast Wi-Fi without sharing your personal password. To get started, download the app for free in the Apple App store or the Google Play store. To make it even easier,…
Read MoreData caps have never been a part of the ALLO business model. Lately, we’ve heard that other providers in our fiberhoods are charging data cap fees every month, capping at 1.2 terabytes of data. For reference, one terabyte is equal to 1,000 gigabytes or 1,000,000 megabytes. It sounds like a lot, right? We thought so, and it got us thinking….
Read MoreI Used to Work at ALLO You don’t know me from the gal who stood in front of you in line for coffee this morning. I get it. There’s no reason for you to take my word today. But here’s the deal. ALLO didn’t ask me to write this. They aren’t paying me. They didn’t…
Read MoreAfter eagerly waiting for fiber services to reach her area, our Senior Manager of First Impressions and Digital Experience, Kami, received notice that her neighborhood was a “go.” To truly understand her excitement, read her confession here. To highlight our Honest and Hassle Free core values, Kami took the time to document her install experience to…
Read More
Creating, connecting, and serving Gigabit communities since 2003.
