NOC NOC! Who’s there? A whole team of fiber experts responsible for keeping our network in order and consuming, what we believe to be, a record amount of breakfast burritos in a single morning. This ALLO team is known as the NTAC (Network Technical Assistance Center) crew, and they’re known to handle a list of…
Read MoreExactly what is fiber optic technology? Optical fiber is a flexible, transparent fiber made of glass or plastic which is slightly thicker than a human hair. The fiber cable coming into your home acts as a conduit carrying all your data via light waves between each end of the fiber. The principles of refraction, which make fiber optics…
Read MoreIf someone asked you what the Inside Sales Team at ALLO does, you would probably say they sell internet, TV, and phone service. What you wouldn’t expect is a team devoted to being your advocate. Picture this: It’s early Friday morning. You’re scrambling to get the kids fed, dressed, and ready for school and trying…
Read MoreHave you seen us around town lately? Our crews have been in the process of building a world-class fiber-optic network for your community. This will completely change the way you experience internet, TV, and phone service at home and at work. You may have a few questions like “What is ALLO? Why are they coming…
Read MoreOur technicians and support team often throw out terms like “wireless interference” and “channel congestion” and “big red showdown.” Except for that last one, it can be a little confusing. We live in a fiber-focused world and it’s easy to forget that not everyone shares our enthusiastic obsession with all things tech. So let’s take…
Read MoreThe years have flown by, and we want to remember the journey. Follow along to see our core values, our people, and our story. *Even throughout the pandemic, our team culture remained the same. We bond through video chats, emails, and virtual high fives. We support communities by donating, participating when it’s safe, and providing…
Read MoreThe definition of a Technical Support Team is a team that “deals with the nitty-gritty of troubleshooting and problem solving, using specialized technical knowledge to provide computer support.” Is that correct? Sort of, but we think it glosses over these individuals’ pure talent. When it comes to the ALLO experience and customer satisfaction, this team…
Read MoreImagine unlimited access to learning no matter where you study. At ALLO, that’s a dream we can get behind, and it’s a vision ConnectED Nebraska turned into a reality for students worldwide. ConnectED Nebraska provides secure, instant, global roaming access for students, researchers, and staff from participating schools all over the world. Here’s how it…
Read MoreRecently, there’s been a lot of news coverage regarding a new botnet called VPNFilter. This attack has resulted in a series of slightly panicked phone calls to our support team, so we’d like to calm your fears and dig into why you’re safe with ALLO. First – what’s a botnet? It’s a network of private computers…
Read MoreWorking and Learning From Home We’re all experiencing a little bit of shock as we deal with the change of pace the Covid-19 virus may be causing in our homes and workplaces. We want you to know, we are ready. Our fiber-optic team has plans in place to continue providing seamless service and support as…
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Creating, connecting, and serving Gigabit communities since 2003.
