Residential Bill Pay
We’re here to make your ALLO bill one less thing to worry about. Setting up a SmartHub account will give you access to all you need for a worry-free payment experience.
Head’s Up!
Customers enrolled in paperless billing and automatic bank draft receive a one-time $25 bill credit!
Setting Up Your SmartHub Account
You can download the SmartHub app for free in any app store or click “Register Now” to get started.
1
If you’ve already set up your SmartHub account, you can view your account number there, on your billing statement, or by contacting our team.
2
If you do not know the answer to the security question you provided when signing up, give our team a call, email, or chat, and we can get that for you.
3
This will be the billing zip code you entered when signing up.
Benefits of SmartHub
Everything you need regarding your ALLO bill in one easy platform.
Make Payments
See Billing History
Report Concerns To ALLO Support
View Real-Time Billing Information
Make Changes To Your ALLO Services
Enrolling in Autopay
Set, forget, and never be late on an ALLO bill again! Depending on your installation date, your automatic payment will be withdrawn either on the 1st, 8th, 15th, or 22nd of each month. If that day falls on a weekend or holiday the payment will be withdrawn the following business day.
We encourage customers to set up autopay with their bank account information rather than a debit or credit card.
Click here for additional information.
Your First Bill
Your first bill will include the cost of service from the date you were installed with service through the last day of your billing cycle. Prorated days may be included on your first bill depending on your installation date. To learn more about what to expect on your first bill, watch the related video or click here.
Other Payment Options
Prefer a different way to pay? We’ve got you covered.
Pay by Phone
Call us anytime at
833-516-0301.
Payments made after 6 PM (CT) will be pending until midnight and post the next business day.
Pay by Mail
Send your payment to:
ALLO CommunicationsPO Box 2697
Omaha, NE 68103
My ALLO Hub
Residential Bill Pay
We’re here to make your ALLO bill one less thing to worry about. Setting up a My ALLO Hub
account will give you access to all you need for a worry-free payment experience.
Head’s Up!
Customers enrolled in paperless billing and automatic bank draft receive a one-time $10 bill credit!
Get Started
Setting Up Your My ALLO Hub Account
Follow the steps below to access or set up your account — it only takes a few minutes.
1
Head over to MyAlloHub.com and click “Login”.
2
First time? Click “Forgot Password”, enter your sign-up email, and hit
“Request Link Per Email”.
3
Have your confirmation email? Click “Setup My ALLO Password” and
follow the prompts.
You’re in! Pay bills, view history, update your info, and more.
Everything You Need in One Place
My ALLO Hub is your all-in-one portal for a worry-free billing experience.
Make Payments
Pay your bill quickly and securely whenever you need to.
Billing History
Review past statements and track every transaction at a glance.
Real-Time Billing
See your current balance and charges updated in real time.
Manage Services
Upgrade, change, or adjust your ALLO services anytime.
Contact Support
Report concerns and connect with our ALLO support team easily.
Why Autopay?
- No expired cards to worry about
- Most secure payment method
- Earn your $10 bill credit
- Set it once, forget it forever
AutoPay
Set Up AutoPay and Never Miss a Beat
For the easiest, most secure way to pay, connect your bank account. You’ll never have to worry about an expired card again.
1
Jump into the Billing section of your My ALLO Hub account.
2
Choose “Set Up Auto-Payment” or “Make a Payment”.
3
Follow the quick steps to enter your payment info — done!
Other Payment Options
Prefer a different way to pay? We’ve got you covered.
Pay by Mail
Send your payment to:
ALLO CommunicationsPO Box 2697
Omaha, NE 68103
