New Discounted Internet Program

If the COVID-19 pandemic taught the world anything, it’s how essential a strong internet connection has become in our everyday lives. Through this difficult period, we also learned just how many people do not have access to this basic need. Since we got started back in 2003, it’s been our mission to end the digital…

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9:47 AM / Uncategorized / By / 0 Comments

Get to Know ALLO: Residential Customer Experience Team

Our blog series continues, and this week we’re tipping our hats to the Residential Customer Experience Team. Sometimes referred to as CSRs, angels in disguise, or ALLO trivia masters, we believe they are the reason ALLO is held in such high esteem by our customers. While all our departments have some level of customer interaction,…

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3:44 PM / Spotlight / By / 0 Comments

Get to Know ALLO: Network Operations

NOC NOC! Who’s there? A whole team of fiber experts responsible for keeping our network in order and consuming, what we believe to be, a record amount of breakfast burritos in a single morning. This ALLO team is known as the NTAC (Network Technical Assistance Center) crew, and they’re known to handle a list of…

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2:52 PM / Fiber/ NOCtalk/ Spotlight / By / 3 Comments

What is Fiber?

Exactly what is fiber optic technology? Optical fiber is a flexible, transparent fiber made of glass or plastic which is slightly thicker than a human hair. The fiber cable coming into your home acts as a conduit carrying all your data via light waves between each end of the fiber. The principles of refraction, which make fiber optics…

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6:16 PM / ALLO Expert/ WiFi / By / 0 Comments

Get to Know ALLO: Inside Sales Team

If someone asked you what the Inside Sales Team at ALLO does, you would probably say they sell internet, TV, and phone service. What you wouldn’t expect is a team devoted to being your advocate. Picture this: It’s early Friday morning. You’re scrambling to get the kids fed, dressed, and ready for school and trying…

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6:00 PM / Spotlight / By / 0 Comments

ALLO, nice to meet you!

Have you seen us around town lately? Our crews have been in the process of building a world-class fiber-optic network for your community. This will completely change the way you experience internet, TV, and phone service at home and at work. You may have a few questions like “What is ALLO? Why are they coming…

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12:56 PM / Community/ Construction/ Fiber Internet/ Local / By / 0 Comments

Staying in Control of Your Chaos

As you continue to add new devices to your home network, the ALLO team is working 24/7 to make sure your connection is the last thing you have to worry about. When we complete one upgrade, our team starts thinking about what you might need next. We’re constantly flexing our fiber muscles to ensure that…

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12:53 PM / Uncategorized / By / 0 Comments

Get to Know ALLO: Digital Experience Team

As ALLO grows, so does our Digital Experience Team. What started as a one-woman show has grown to seven dynamic Digital Experience Specialists, with plans to add more fine folks in the future. As with so many other ALLO departments, the Digital Experience Team juggles various responsibilities, but ultimately, their main concern is with the…

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11:10 AM / Community/ Spotlight / By / 0 Comments

Understanding Wireless Device Strength

Our technicians and support team often throw out terms like “wireless interference” and “channel congestion” and “big red showdown.” Except for that last one, it can be a little confusing. We live in a fiber-focused world and it’s easy to forget that not everyone shares our enthusiastic obsession with all things tech. So let’s take…

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8:58 PM / Fiber Internet/ WiFi / By / 8 Comments

A Picture Is Worth A Thousand Words

The years have flown by, and we want to remember the journey. Follow along to see our core values, our people, and our story. *Even throughout the pandemic, our team culture remained the same. We bond through video chats, emails, and virtual high fives. We support communities by donating, participating when it’s safe, and providing…

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10:55 AM / Community/ Local / By / 0 Comments