Data Cap Deal Breaker

Data caps have never been a part of the ALLO business model. Lately, we’ve heard that other providers in our fiberhoods are charging data cap fees every month, capping at 1.2 terabytes of data. For reference, one terabyte is equal to 1,000 gigabytes or 1,000,000 megabytes. It sounds like a lot, right?  We thought so, and it got us thinking….

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2:26 PM / Competitor/ Fiber / By / 0 Comments

Get to Know ALLO: Digital Experience Team

As ALLO grows, so does our Digital Experience Team. What started as a one-woman show has grown to seven dynamic Digital Experience Specialists, with plans to add more fine folks in the future. As with so many other ALLO departments, the Digital Experience Team juggles various responsibilities, but ultimately, their main concern is with the…

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11:10 AM / Community/ Spotlight / By / 0 Comments

Understanding Wireless Device Strength

Our technicians and support team often throw out terms like “wireless interference” and “channel congestion” and “big red showdown.” Except for that last one, it can be a little confusing. We live in a fiber-focused world and it’s easy to forget that not everyone shares our enthusiastic obsession with all things tech. So let’s take…

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8:58 PM / Fiber Internet/ WiFi / By / 8 Comments

Sun Fade

Twice a year, all cable companies experience brief channel outages in the spring and fall due to something called Sun Fade, also sometimes referred to as Sun Transit or Sun Outage. This fall, Sun Fade will occur between the dates of October 6th to October 11th, 2021. During this time, TV customers worldwide are affected…

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12:37 PM / Channels/ Fiber Television/ Updates / By / 0 Comments

ALLO, nice to meet you!

Have you seen us around town lately? Our crews have been in the process of building a world-class fiber-optic network for your community. This will completely change the way you experience internet, TV, and phone service at home and at work. You may have a few questions like “What is ALLO? Why are they coming…

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12:56 PM / Community/ Construction/ Fiber Internet/ Local / By / 0 Comments

An ALLO Installation Story

After eagerly waiting for fiber services to reach her area, our Senior Manager of First Impressions and Digital Experience, Kami, received notice that her neighborhood was a “go.”  To truly understand her excitement, read her confession here. To highlight our Honest and Hassle Free core values, Kami took the time to document her install experience to…

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10:31 PM / ALLO Expert/ Community/ Fiber/ Fiber Internet/ Fiber Television / By / 20 Comments

Get to Know ALLO: Network Operations

NOC NOC! Who’s there? A whole team of fiber experts responsible for keeping our network in order and consuming, what we believe to be, a record amount of breakfast burritos in a single morning. This ALLO team is known as the NTAC (Network Technical Assistance Center) crew, and they’re known to handle a list of…

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2:52 PM / Fiber/ NOCtalk/ Spotlight / By / 3 Comments

#ALLOtogether

#ALLOtogether – A Guide to Staying Connected  We’ve been at it for a year, and we’re all trying to navigate our way through the changes the last year has brought. We must stay active, healthy, sane, and social in a new way. We’ve put together a little guide to help you stay socially connected to…

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10:42 AM / Community / By / 0 Comments