It might be a little cheesy, but we love showing off our amazing ALLO associates, and this is where we do it. Get to know some members of the fiber fam and learn what makes them so gouda at what they do.
Our First Impression Specialists are the smiling faces there to greet you at each of our local stores. They are often the first point of contact with the public, so they are well-versed in our core values (Exceptional, Local, Honest, Hassle-Free) and our wide range of fiber features. With the help and knowledge of these…
Read MoreWhen you face the daunting task of looking for a new job, you encounter opposition from within your head. You know what I mean, those horrible thoughts you tell yourself that sound like “you’ll never find anything better out there.” Those thoughts bounce around your brain for months until you finally gain the courage to…
Read MoreMDU? What’s that, you ask? That’s our fancy name for the team that helps light up apartment complexes, duplexes, and the like with fiber. When a new tenant signs up for ALLO services, our Multiple Dwelling Unit (MDU) team jumps into gear. They give the property owners a ring to schedule a site survey. Our…
Read MoreWe aren’t your average telecom, and our Door-to-Door Sales team isn’t your average sales team. You may think they go door-to-door trying to get everyone to sign up for ALLO service, which they do. Still, they first and foremost demonstrate our core values exceptionally by making the experience honest and hassle-free. Our mindset here at…
Read MoreAs ALLO grows, so does our Digital Experience Team. What started as a one-woman show has grown to seven dynamic Digital Experience Specialists, with plans to add more fine folks in the future. As with so many other ALLO departments, the Digital Experience Team juggles various responsibilities, but ultimately, their main concern is with the…
Read MoreWe are delighted to give you a closer look at our Installation Technician Team and share some insight from Jose and Thomas this week. We find that our customers anticipate a mandatory headache with a new service installation, and we never tire of surprising them with an entirely different experience. In our industry, it has…
Read MoreOur blog series continues, and this week we’re tipping our hats to the Residential Customer Experience Team. Sometimes referred to as CSRs, angels in disguise, or ALLO trivia masters, we believe they are the reason ALLO is held in such high esteem by our customers. While all our departments have some level of customer interaction,…
Read MoreNOC NOC! Who’s there? A whole team of fiber experts responsible for keeping our network in order and consuming, what we believe to be, a record amount of breakfast burritos in a single morning. This ALLO team is known as the NTAC (Network Technical Assistance Center) crew, and they’re known to handle a list of…
Read MoreIf someone asked you what the Inside Sales Team at ALLO does, you would probably say they sell internet, TV, and phone service. What you wouldn’t expect is a team devoted to being your advocate. Picture this: It’s early Friday morning. You’re scrambling to get the kids fed, dressed, and ready for school and trying…
Read MoreThe definition of a Technical Support Team is a team that “deals with the nitty-gritty of troubleshooting and problem solving, using specialized technical knowledge to provide computer support.” Is that correct? Sort of, but we think it glosses over these individuals’ pure talent. When it comes to the ALLO experience and customer satisfaction, this team…
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Creating, connecting, and serving Gigabit communities since 2003.
