As you continue to add new devices to your home network, the ALLO team is working 24/7 to make sure your connection is the last thing you have to worry about. When we complete one upgrade, our team starts thinking about what you might need next. We’re constantly flexing our fiber muscles to ensure that…
Read MoreIf the COVID-19 pandemic taught the world anything, it’s how essential a strong internet connection has become in our everyday lives. Through this difficult period, we also learned just how many people do not have access to this basic need. Since we got started back in 2003, it’s been our mission to end the digital…
Read MoreOur blog series continues, and this week we’re tipping our hats to the Residential Customer Experience Team. Sometimes referred to as CSRs, angels in disguise, or ALLO trivia masters, we believe they are the reason ALLO is held in such high esteem by our customers. While all our departments have some level of customer interaction,…
Read MoreIf someone asked you what the Inside Sales Team at ALLO does, you would probably say they sell internet, TV, and phone service. What you wouldn’t expect is a team devoted to being your advocate. Picture this: It’s early Friday morning. You’re scrambling to get the kids fed, dressed, and ready for school and trying…
Read MoreThe years have flown by, and we want to remember the journey. Follow along to see our core values, our people, and our story. *Even throughout the pandemic, our team culture remained the same. We bond through video chats, emails, and virtual high fives. We support communities by donating, participating when it’s safe, and providing…
Read MoreThe definition of a Technical Support Team is a team that “deals with the nitty-gritty of troubleshooting and problem solving, using specialized technical knowledge to provide computer support.” Is that correct? Sort of, but we think it glosses over these individuals’ pure talent. When it comes to the ALLO experience and customer satisfaction, this team…
Read MoreImagine unlimited access to learning no matter where you study. At ALLO, that’s a dream we can get behind, and it’s a vision ConnectED Nebraska turned into a reality for students worldwide. ConnectED Nebraska provides secure, instant, global roaming access for students, researchers, and staff from participating schools all over the world. Here’s how it…
Read MoreRecently, there’s been a lot of news coverage regarding a new botnet called VPNFilter. This attack has resulted in a series of slightly panicked phone calls to our support team, so we’d like to calm your fears and dig into why you’re safe with ALLO. First – what’s a botnet? It’s a network of private computers…
Read MoreA note from our President on June 21st, 2019: I wrote this blog back in 2015 but as we continue to expand our network and make a larger impact in our fiber communities, I’m reminded that this message still holds true more than four years later. (I did update the specifics for today.) We chose…
Read MoreAs you welcome friends and family this holiday season, the ALLOIQ app is a great way to share your lightning-fast Wi-Fi without sharing your personal password. To get started, download the app for free in the Apple App store or the Google Play store. To make it even easier,…
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Creating, connecting, and serving Gigabit communities since 2003.
