Important Coronavirus Information
Being a local company means being there for our community when times get tough. Now more than ever, residents and businesses need a fast, consistent, and reliable internet connection.
We designed our fiber network to provide the highest quality experience for learning and working from home. With ALLO internet, you can stay connected to your team, your classroom, and the world as we navigate these difficult times together.
We also signed the Federal Communications Commission’s “Keep America Connected Pledge” aimed to ensure that Americans do not lose connectivity as a result of these challenging circumstances. We are waiving late fees and service suspensions through June 30th for all existing ALLO residential and business customers. If you live in an ALLO community and are currently without an existing internet connection at your home, we are offering 50 Mbps service free for 60 days. Please call our team at 866.481.2556 to sign up for this free service offer.
Please reach out to our 24/7 local support team if you’d like to learn more. You can chat with us online at www.allofiber.com, or give us a call at 866.481.2556.
How We’re Prioritizing Health and Safety:
Please know, the safety and well-being of each ALLO customer and technician is our top priority. We are following CDC guidelines and implementing additional preventative measures to ensure we are keeping our communities connected without taking unnecessary risks.
The majority of the ALLO team has transitioned to working from home. Technicians who interact with the public have significantly decreased their face time with employees on-site. Additionally, they have been equipped with extra protective and cleaning gear. We have implemented daily health checks to confirm our team is symptom-free before entering homes or businesses. Technicians are also inquiring as to the health of the members of your household or business before entering.
If you need to make a payment, we recommend doing so online at www.allofiber.com/paymybill, with a credit card over the phone by calling 844.209.7165, or by utilizing the payment drop box located outside each of our stores.
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