Glossary of Terms

A

A technology that adjusts video quality based on available bandwidth.

Internet plans where download speeds are higher than upload speeds.

B

The maximum data transfer rate of an internet connection.

How much data a video or audio stream uses each second.

The temporary storage of streamed data to ensure smooth playback.

C

Sending content from a device to a TV or monitor (e.g., Chromecast, AirPlay).

A network of servers that keeps copies of content close to you so it loads faster.

D

The rate at which data is received from the internet.

A feature that allows users to record and store streaming content.

E

Security software that watches business devices for attacks and stops them before they spread.

F

The main network infrastructure that connects different areas with high-speed fiber.

A high-speed data transmission medium that uses light signals through glass or plastic fibers.

The number of frames per second in a video (e.g., 30fps, 60fps).

A fiber-optic connection that reaches directly to a business location.

A fiber-optic connection that reaches directly to a residential location.

A fiber-optic connection that extends to a nearby hub, with copper wiring completing the last segment.

G

Restricting access to content based on location.

An internet connection with speeds up to 1 Gbps or higher.

H

A business phone system that runs in the cloud instead of a box in your office.

I

The company that connects your home or business to the internet.

J

The variation in delay on a connection, which makes calls break up and games stutter.

L

The delay between sending data and getting a response, measured in milliseconds.

The real-time broadcast of video content over the internet better for streaming landing page.

M

A system of multiple routers that provide seamless Wi-Fi coverage.

A device that connects a network to the internet.

A company that runs and supports a business's IT for a predictable monthly fee.

O

The device that turns a fiber signal into an internet connection for your home.

P

Features that allow users to restrict access to certain content.

How long it takes data to travel to a server and back, measured in milliseconds.

R

The clarity of a video, measured in pixels (e.g., 1080p, 4K).

A device that directs internet traffic to multiple devices in a home or business.

S

A fixed internet address that stays the same every time you connect.

Internet plans where download and upload speeds are the same.

T

When an ISP intentionally slows down internet speeds for certain activities like streaming.

U

Business calling, video meetings and messaging delivered as one cloud service.

The rate at which data is sent to the internet.

V

Phone calls carried over an internet connection instead of traditional phone lines.

W

A wireless standard that improves speed, efficiency and performance on busy home networks.

The newest Wi-Fi standard, built for multi-gig internet and homes full of devices.