For years, defense subcontractors have been warned that the Department of Defense (DoD) would begin enforcing the Cybersecurity Maturity Model Certification (CMMC). Many contractors expected another extension or believed self-attestation would remain sufficient for compliance.

That era is over.

As of November 10, 2025, CMMC requirements are beginning to be written into contracts. CMMC is no longer built on trust. You are now required to provide evidence, documentation, and secure practices to demonstrate compliance.

This guide breaks down what changed, what CMMC certification actually requires, and how to prepare for compliance.

Explaining the Confusion

Many contractors understand that something has changed, but aren’t sure what it means for their systems, documentation, or eligibility to bid on future work. This is where ALLO Business (Negocios) helps simplify the process. We break down CMMC requirements in plain terms, outline what applies to your specific contracts, and help you prepare long before an auditor or prime contractor starts asking questions.

Early enforcement is uneven, which gives businesses a false sense of security. Some contracts already require proof of compliance, while others haven’t required proof. That inconsistency makes it easy to assume you’re not affected yet.

Even if your current contract hasn’t been updated, your prime contractor can require proof of compliance starting with your next contract. And primes are doing exactly that because they now share the liability.

For subcontractors who have never been asked about cybersecurity documentation or audits before, this is the biggest shift:
You can no longer assume you’re compliant. You must prove it.

What’s Changed

On September 9, 2025, the Department of Defense released its final CMMC rule, which became effective November 10, 2025, through implementation in the Defense Federal Acquisition Regulation Supplement (DFARS).

If you’re bidding on new DoD work today, you may already need to demonstrate compliance in your next contract.

This is now a national certification requirement.

Understanding the Three CMMC Levels

Your required level is dictated by the type of data you handle, not your company size. Higher levels include everything in the lower ones.

CMMC Level 1 – Foundational (210,000 contractors)

Handles Federal Contract Information (FCI) government data not intended for public release. Requires 17 basic practices like multi-factor authentication and regular updates. Annual self-assessment required with results posted to SPRS.

CMMC Level 2– Advanced (118,000 contractors)

Handles Controlled Unclassified Information (CUI) sensitive defense data. Requires all 110 NIST SP 800-171 security controls. If your contracts include DFARS 252.204-7012, you’re likely here. Most require third-party C3PAO certification every three years and self-attest every year.

CMMC Level 3 – Expert (3,400 contractors)

Handles the most sensitive CUI on critical defense programs. Requires 110 controls plus enhanced protections against nation-state threats. DoD conducts assessments directly every three years.

Why “Good Enough” No Longer Cuts It

This is where most contractors get blindsided.

CMMC now requires documented evidence, accuracy affirmations, and continuous compliance throughout contract performance. A senior official must sign off on the accuracy of your compliance.

Not to mention, the consequences are real. False claims can trigger:

  • Contract termination
  • Suspension or debarment
  • DOJ investigations under the False Claims Act
  • Significant financial penalties

The organizations getting hit aren’t the ones with poor cybersecurity measures. They’re the ones who can’t prove they’re doing what they claim.

A lot of organizations have the right security tools in place, but no way to demonstrate how they’re used. Think of it like having a home security system, but no footage to show it was armed. You might be protected, but you can’t prove it when it counts.

Your 5-Step Roadmap to CMMC Readiness

Step 1: Identify your required CMMC level

Review contracts for DFARS clauses and determine whether you handle FCI or CUI.

Step 2: Conduct a gap assessment

This review will provide a roadmap from where you are to where you need to be.

Step 3: Build your remediation plan

Prioritize fixes by risk and effort.
Common needs: MFA enforcement, logging improvements, written policies and procedures, and IR documentation.

Step 4: Collect and organize proof

Screenshots, configurations, logs, procedures, policies…everything must be documented.

If you can’t show it, auditors will assume it doesn’t exist. It’s like an audit where undocumented expenses simply don’t count, even if they were legitimate.

Step 5: Prepare for your assessment

Train your internal team on who answers what and how.
Preparation makes or breaks success.

ALLO Business (Negocios): Your Partner for CMMC Certification Preparation

If you’re unsure where you stand or don’t have the internal bandwidth to manage compliance, ALLO Business helps contractors prepare efficiently and correctly.

We provide:

  • CMMC gap assessments
  • Evidence and documentation support
  • Remediation guidance
  • Certification preparation
  • Connections to accredited C3PAO organizations

Think of us like the accountant before the IRS. We help you get everything in order so the audit is clean and accurate.

CMMC isn’t impossible. It’s just new. If you want clarity on your next steps, set up a consultation with our team for guidance!

Hey everyone — with the holidays coming up, it’s a good time to double-check that your business network is ready for the seasonal rush. More online shopping means more traffic, and unfortunately, more people are trying to take advantage of it.

In 2024 alone, the retail and small-business sectors saw a major jump in cyberattacks. Nearly 80% of retailers experienced at least one cyber incident, and the average cost of a breach reached $3.48 million — an 18% increase from 2023. According to RH-ISAC, ransomware made up about a quarter of all retail-focused attacks last holiday season, and fake merchant sites grew by more than 280%. That’s not abstract — those numbers represent small shops, local service providers, and online sellers who were just trying to meet customer demand.

Why Holiday Cybercrime Spikes

The holiday months are when businesses are stretched the thinnest — managing higher sales volumes, temporary staff, and tighter timelines. That makes it the perfect window for threat actors. Phishing scams get more sophisticated, payment systems face heavier traffic, and fraudsters look for weak spots anywhere data moves. In fact, reports from Imperva showed retail websites were being hit by over half a million automated attacks per day leading into December 2024.

All that to say — the risk is real, but managing it doesn’t have to be complicated. Most successful attacks still start with small oversights. A missed software update. An open guest Wi-Fi. A payment terminal running outdated firmware. These aren’t advanced hacking scenarios — they’re the digital equivalent of leaving the door unlocked during your busiest season.

A Quick Security Checklist for the Holidays

A few simple steps can dramatically reduce your exposure.

  • Update everything. Make sure routers, POS systems, firewalls, and servers are running current software and firmware.
  • Tighten Wi-Fi security. Keep customer and staff networks separate. Never process payments over public connections.
  • Review PCI compliance. Don’t store cardholder data, ensure encryption is enabled for every transaction, and limit who can access sensitive systems.
  • Back up critical data. Test your recovery process before the rush hits.
  • Train seasonal staff. Make sure they know how to spot phishing attempts, refund scams, and suspicious customer behavior.

These steps might sound basic, but they’re often what make or break a business’s resilience during the holiday rush. PCI compliance in particular is more than a checkbox — it’s the foundation for protecting your customers’ trust. A single payment breach doesn’t just risk fines; it can lead to chargebacks, frozen merchant accounts, and a serious hit to your brand reputation.

Don’t Wait Until Peak Season

The goal isn’t to scare anyone — it’s to make sure businesses are ready. Cyber threats aren’t seasonal, but they absolutely ramp up when money and attention are flowing online. Just like you prep your store, inventory, or website for the holidays, your network deserves that same level of attention.

The bottom line: you don’t need to overhaul your entire IT strategy to stay safe — you just need to make security part of your holiday prep checklist. Taking a little time now to patch, encrypt, and verify compliance can save you from a lot of disruption later.

Andrew Bolton, Business Sales Engineer and Operations Manager

Sources:  

Chambliss, A. (2024b, November 19). New Report Analyzes Cyber Threats Facing Retail and Hospitality Industry During Holiday Season. Retail & Hospitality ISAC. https://rhisac.org/press-release/holiday-threat-trends-2024/ 

What words come to mind when you hear “Artificial Intelligence”? Maybe it’s talking robots, flying cars, or ChatGPT. While AI might feel like a buzzword, it’s actually been around since the 1950s. But in the last few years, AI has evolved from a futuristic concept into a real, everyday tool for business owners.

Small businesses are using AI to do everything from answering customer questions to predicting sales trends. It helps teams move faster, work smarter, and make better decisions with fewer resources. AI can help you level up efficiency, productivity, and profitability.

However, without proper implementation, AI can also introduce significant security, privacy, and compliance risks. Misconfigured systems, improperly handled data, or unvetted third-party tools can expose sensitive information, create vulnerabilities, or put your business out of alignment with regulatory requirements. Ensuring the right safeguards are in place is critical to realizing the benefits of AI while protecting your business.

If you’ve been putting off learning about AI because it feels too complicated or expensive, this is your sign to reconsider.

1. Customer Service and Support

AI chatbots and virtual assistants are quickly becoming the first line of customer interaction. These tools respond instantly to common questions from order status, to return policies, to troubleshooting.

For example, a small e-commerce shop can connect an AI chatbot to their website or social channels. Within minutes, customers can get answers about shipping or inventory without waiting on hold or sending an email. It’s efficient for you and your customers.

Try these tools: ChatGPT, Zendesk AI, Intercom Fin

2. Marketing and Content Creation

AI is a great resource when it comes to marketing. Small businesses can use it for creative direction to produce high-quality content. These tools can help brainstorm blog topics, write social captions, and even generate visuals.

Let’s say you’re promoting a seasonal sale. Instead of spending hours writing five different ad versions, AI can generate options instantly. You can tweak the tone and pick the one that fits your brand best. That kind of speed means you can test more ideas and respond faster to what is performing.

Keep in mind that AI is only as good as your direction. You still need human oversight to maintain brand voice, check facts, and make sure your messaging is on brand.

Try these tools: Jasper, Copy.ai, Canva Magic Write, ChatGPT, or Claud

3. Sales and Lead Generation

AI can help identify your best prospects and personalize outreach at scale. These tools score leads, suggest the best time to follow up, and draft personalized emails based on prospect behavior.

A small B2B service company could use AI to analyze which website visitors are most likely to convert, then automatically trigger a personalized email sequence. This means your sales team spends less time guessing and more time closing deals with qualified leads.

Try these tools: HubSpot AI, LinkedIn Sales Navigator

4. Operations and Automation

Automation tools connect your apps and eliminate repetitive tasks. Imagine invoices sending themselves, schedules updating automatically, or reports building in real-time.

For example, AI can help a small coffee shop predict when to reorder supplies by analyzing sales data and weather patterns. No more running out of milk on your busiest morning or over-ordering products that sit on the shelf.

Try these tools: Zapier, Notion AI, Microsoft Copilot

5. Data and Decision-Making

In the past, big companies had a huge advantage because they could afford data analysts. Today, AI levels the playing field. Modern analytics tools help small businesses analyze data in seconds.

Want to know which products are selling fastest, which marketing channels actually convert, or what time of day your customers buy most often? AI can tell you and even spot patterns humans might miss, like subtle dips in engagement or early signals of customer churn.

Try these tools: Google Analytics Insights, Tableau with AI Assist, Power BI Copilot

What This Means for Your Business

The good news is that we’re still at the beginning of the AI revolution. Your business could greatly benefit from using these accessible and affordable. Many even offer free tiers to get you started.

AI won’t replace everyone, but it will replace some. Those who master AI will outpace those who don’t.

Be smart about how you use AI, too. Free AI tools can be powerful, but they also come with risks—your data may be used to train models, stored in ways you don’t control, or exposed to unnecessary security vulnerabilities. Strong data governance matters. Know what you’re sharing, where it’s going, and how it’s protected. These are exactly the areas where we help businesses stay safe while leveraging AI effectively.

Thinking about adding AI tools to your tech stack? Our team ensures that your systems are ready to support new technology—from security to integration. Let’s make sure your AI investments actually work for you.

The way we communicate in the workplace has completely changed.

Ten years ago, “the office” meant desks, landlines, and a shared conference room. Now, your team might be spread across multiple offices, homes, and even states.

Here’s something most businesses don’t realize: the phone system that got you here might not get you where you want to go.

Voice is the backbone of collaboration, customer experience, and productivity. There are modern solutions that fit how teams actually work today. The challenge is knowing which one makes sense for your business.

Let’s break down the options.

1. Voz en la Nube (Hosted PBX): The Flexible, Modern Choice

If your team is remote, hybrid, or growing fast, cloud voice is probably the future you’ve heard about.

Instead of relying on hardware in a dusty closet, cloud voice systems run over the internet, giving your employees the freedom to collaborate from anywhere.

  • No equipment to maintain or upgrade.
  • Scales easily: add users or adjust plans anytime with predictable per-user pricing.
  • Works anywhere: integrates with mobile devices, laptops, and CRMs.
  • Built for reliability on a strong network (like fiber).
  • Open APIs enable automation, reporting, and custom integrations.

Best for: Hybrid or remote teams, and growing businesses that need advanced call features, analytics, SMS, and CRM or workflow integrations.
Tradeoffs: Relies on WAN and last-mile network quality (QoS).

2. Voz Análoga: Old-School but Reliable

Not every business needs all the fun tech features. Sometimes you just need a phone that works every single time.

Analog voice is a dependable, straightforward option that keeps critical systems connected, like fax lines, alarms, and point-of-sale systems.

  • Simple setup with no training required.
  • Works with existing wiring and hardware.
  • Proven reliability.

Best for: Businesses that rely on traditional phone systems or safety lines, from healthcare and government offices to rural sites where IP connections can be spotty.

Tradeoffs: Limited features and not ideal for hybrid work; with carriers phasing out copper lines, costs for POTS replacements are rising.

3. Voz para Microsoft Teams: Built for Collaboration

If your company already uses Microsoft 365 to chat, share files, and send meeting calls, then there’s no reason to juggle a separate phone system.

Microsoft Teams Voice turns your Teams app into a full-featured business phone solution. Your employees can make and receive calls directly within Teams, from any device and anywhere.

  • Unified platform for chat, video, and voice.
  • Familiar interface with no learning curve.
  • Integrates seamlessly with calendars, contacts, and email.
  • Strong security and compliance with M365.
  • Expanding AI tools for transcripts, recaps, and meeting insights.

Best for: Businesses using Microsoft 365 that need secure, compliant collaboration across remote or hybrid teams and multiple locations.

Tradeoffs: Performance depends on network readiness, SBC setup, E911 configuration, and overall device strategy.

The Future of Business Voice Starts Here

The right phone system isn’t one-size-fits-all. Whether you need the flexibility of cloud voice, the reliability of analog, or the full integration of Microsoft Teams Voice, we’ll help you find the setup that fits your business today and scales for tomorrow.

Talk to our team of experts about which voice solution makes sense for you.

Meeting with a managed service provider (MSP) for the first time can feel a bit like taking your car to a new mechanic. You know you need help, but you’re not sure what to expect. At ALLO Business, we get that.

That first meeting is a conversation, not an IT lecture. We want to understand your business, your challenges, and what “peace of mind” looks like for you when it comes to technology.

Here’s what that journey usually looks like.

Step 1: You Reach Out

It starts when you contact ALLO Business about our MSP services. This might be through our website, referrals, or local events. We’ll schedule a one-hour, in-person meeting.

Step 2: The First Conversation

When we sit down together, you can expect these types of questions:

  • Do you currently have an IT partner?
  • Do you have a firewall or any cybersecurity protections in place?
  • How are you protecting your data and systems today?

From there, it’s a conversation, not a checklist. Some businesses have an IT provider already; others are starting from scratch. The discussion always adapts to your situation.

If you don’t have an IT partner:

We’ll walk through what’s working, what’s not, and what’s at risk. Sometimes it’s clear right away where the gaps are; other times, we need to dig a little deeper to find the root cause.

If you do have an IT partner:

We’ll compare your current services, support, security coverage, and pricing with what we offer. Our goal isn’t to bash your provider; it’s to see if you’re getting the protection and value you deserve.

Step 3: When Security Becomes Personal

We meet a lot of people who come to us after something’s gone wrong, for example- a breach, a ransomware attack, or a vendor who got hacked and didn’t notice until it spilled over to their clients.

We help identify what happened, why it happened, and how to stop it from happening again. These are some of the most eye-opening conversations. They show how layered security really is, and how vulnerable most businesses are without realizing it.

Step 4: Beyond the Meeting – Local Support and Partnership

That first meeting is just the start. We’re a local partner you can actually meet or call as our team lives and works in the same communities you do. ALLO Business keeps the conversation going with services that build your team’s confidence around technology:

  • Lunch & Learns for your staff on cybersecurity and best practices
  • Training simulations that show how phishing or malware attacks happen in real time
  • Community events hosted with your local Chamber or Economic Development Group
  • Baseline Security Assessment: a short, high-value review that gives you a clear picture of how secure your current set up is

Step 5: Pricing and Timeline Expectations

We believe transparency builds trust. Our MSP pricing is all-in, not a patchwork of add-ons. You won’t find a la carte surprises.

The only time costs shift is when compliance requirements enter the picture like HIPAA or PCI, depending on your industry. Those requirements bring their own documentation, audits, and reporting needs, and we’ll walk you through what that means before anything moves forward.

We also want you to know that this process takes time. Most partnerships don’t close after one meeting.

Step 6: After the Meeting

Our team reviews everything we learned in that first conversation and builds a personalized proposal or risk summary. We’ll schedule a few follow-up meetings to walk through those findings and recommendations.

The Most Common Pain Points We Hear

Here are a few things that come up repeatedly in our first meetings with small and midsize businesses:

  • “Our insurance company keeps asking about security requirements we don’t understand.”
  • “We can’t afford downtime…even an hour hurts.”
  • “Our current IT support is reactive, not proactive.”
  • “We’re growing, but our systems aren’t keeping up.”
  • “We don’t have visibility into what’s actually being monitored.”

You’re not alone in any of those concerns. These are exactly the problems ALLO’s MSP program is built to solve.

If you’re ready to understand your IT environment and build a safer, smarter foundation for your business, reach out to ALLO Business today.

Most business owners know that internet outages are expensive. What they don’t realize is that slow internet, the kind where everything technically works but nothing works well, can be just as costly. According to Catchpoint’s Internet Resilience Report 2025, 42% of IT leaders now say slow internet hits their business just as hard as a full outage.

The Subtle Ways Slow Internet Ruins Your Day

Here’s how slow internet shows up in the workplace:

  • Frozen video calls
  • Choppy audio and dropped calls
  • POS systems freezing and crashing
  • Slow-loading cloud tools
  • Delayed reports
  • Failing backups
  • Frustrated teams and customers

The Catchpoint report puts it bluntly: “slow apps are dead apps”.

Slow internet doesn’t just frustrate your team; it drains time, energy, and revenue.

Why Your Fast Internet Doesn’t Always Feel Fast

Most business owners assume internet speed is simple: pay for 1 GIG of speed, get 1 GIG of speed. However, that number is a maximum, not a guarantee.

Most cable and DSL connections are shared with nearby businesses. When everyone’s processing payments, syncing files, and holding video meetings during business hours (8–5), the shared pipeline gets congested, much like rush-hour traffic.

That means your 1 GIG plan might only deliver 600–800 Mbps when you need full speed the most.

ALLO’s Business Fiber internet works differently. Instead of sharing bandwidth with the businesses around you, each receives its own direct connection. That’s what fiber offers:

  • Consistent speeds all day: no slowdowns during peak times
  • Symmetrical uploads and downloads: crucial for video calls, VoIP, and cloud apps
  • Lower latency: faster response when using cloud-based tools
  • Better reliability: fewer drops, fewer surprises

According to the Fiber Broadband Association, fiber internet delivers up to 10x lower latency and far fewer service interruptions than legacy cable or DSL connections.

Think of it like having your own private lane on the highway. Your data doesn’t have to fight through traffic.

Speed isn’t just about what’s printed on your bill, it’s about how steady your connection stays when you’re at the busiest. Even the fastest plan feels slow when performance dips during the workday.

How To Regain Control of Your Network

Most businesses only notice internet issues when things come to a halt. By the time it’s obvious, productivity has already taken a hit. The smarter move is to spot problems before they snowball. That’s where performance monitoring comes in.

Con velocidades simétricas managed network monitoring, you can:

  • Catch slowdowns early instead of discovering them mid-rush hour
  • See what “normal” looks like so you know when your connection dips
  • Get real-time alerts when performance drops below expectations

For example, when your VoIP latency spikes or your POS transactions start lagging, ALLO’s monitoring tools alert your team before customers ever notice.

Performance monitoring closes the gap, giving you visibility, consistency, and control. This ensures the internet you already pay for actually delivers.

With the right network performance monitoring and a reliable fiber backbone, your business runs smoother, your tools perform better, and your team stays productive.

What This Means for Your Business

Reliable broadband isn’t new, but it’s more critical than ever to how modern businesses operate.

The businesses thriving in 2025 are the ones with consistent, high-performance connectivity that supports operations instead of slowing them down.

That’s where ALLO Fiber comes in. As Nebraska’s local fiber internet and managed service provider, we keep businesses connected all day, every day.

Ready to stop losing money to slow internet? Schedule a free ALLO Business connectivity assessment and see what high-performance fiber could mean for your team.

Source: Dawson, D. (2025, July 25). The Impact of Broadband Slowdowns. POTs and PANs. https://potsandpansbyccg.com/2025/07/31/the-impact-of-broadband-slowdowns/

Most cyber incidents don’t start with sophisticated hacking schemes. They start with someone inside your business clicking the wrong link. A rushed employee downloads an attachment they shouldn’t or someone falls for a fake login page. Suddenly, sensitive data is exposed, and your systems are locked down.

That’s why employee cybersecurity awareness training is your most important line of defense. If you want to understand how your business’s security posture truly stands, download our free Cybersecurity Checklist. It’s designed to help you quickly identify where you’re strong and weak.

Common Challenges in Cybersecurity Training

Most “cybersecurity training” fails because it checks a box without changing behavior. It’s dull, one-off, and quickly forgotten.

Effective training looks different. It’s regular, interactive, and relevant, using real-world phishing simulations. It’s measured and tracked, because awareness shouldn’t be assumed. And it’s inclusive, engaging everyone from interns to executives in the same commitment to security.

Your goal isn’t to achieve perfect security, but it should be continuous progress. Even small improvements in employee awareness reduce your company’s attack surface and make you a harder target for cybercriminals.

Building a Training Program That Actually Works

Assess cybersecurity needs

Understand the specific cybersecurity risks and requirements your organization faces. Identify areas where employees may be particularly vulnerable.

Define clear objectives

Set concrete goals for your training program, outlining the desired outcomes and essential skills employees should acquire.

Develop engaging content

Create interactive and easily digestible training materials for your employees. Use real-life examples and scenarios to make the content relatable and memorable.

Tailor targeted content

Customize the training to address your organization’s unique challenges and risks. Make it relevant to employees’ roles and responsibilities.

Deliver consistent, continuous training

Establish a regular training schedule to reinforce cybersecurity awareness and foster a culture of ongoing learning. Keep your employees up to date with the latest threats and preventive measures.

Measure effectiveness and gather feedback

Continuously evaluate your training program’s effectiveness through assessments and feedback mechanisms. Use the data to refine and improve the program.

Foster a cybersecurity culture

Encourage employees to take an active role in cybersecurity by promoting open communication, incident reporting and shared responsibility for protecting company assets

Your Next Step

This October, Cybersecurity Awareness Month, is the perfect time to assess where you stand and take action. Download our free Cybersecurity Checklist to evaluate your business security and identify gaps.

Let our team help you close them. Our cybersecurity experts train hundreds of employees across Nebraska and the Midwest every year, turning awareness into measurable results.

Together, we can transform awareness into action, build a security-conscious culture, and safeguard your business from evolving threats. Get started with ALLO Business today!

Turn your people into your strongest line of defense.

October is Cybersecurity Awareness Month, which sounds like one of those things you’re supposed to care about but don’t have time for. We get it. But if you run a small business, this might be the most important 5 minutes you spend this month. Download our cybersecurity checklist to see where you stand.

Here’s the truth: cybersecurity isn’t just an IT problem. It’s a business survival issue. If you own or manage a small or medium-sized business, now is the perfect time to ask yourself a hard question: “Am I really doing enough to protect my business from cyber threats?”

Why Cybersecurity Matters More Than Ever

Small businesses are now prime targets for cybercriminals. Not because you have millions to steal, but because you’re busy running a business, not monitoring security logs. Attackers know this. According to the 2025 Data Breach Investigation Report (SMB Snapshot),

  • 96% of SMB breaches come from just three tactics: system intrusions, phishing/social engineering, and basic web application attacks
  • Even more alarming, 88% of SMB breaches involve ransomware, compared to just 39% at larger organizations

Not because they’re weak, but because one attack can drain resources, destroy customer trust, and halt operations completely.

Top 5 Cyber Threats Every SMB Should Know

Here’s a quick look at the most common threats affecting businesses like yours:

1. Phishing Attacks: Fake emails, texts, or links designed to trick you or your staff into clicking or giving away sensitive info like passwords.

2. Weak Passwords: Using simple or repeated passwords across systems makes it easy for hackers to break in.

3. Ransomware: Software designed to lock you out of your own files and hold them hostage until you pay up, often thousands of dollars, with no guarantee you’ll get your data back.

4. Unprotected Devices: Every laptop, phone, and tablet your team uses is a potential entry point. If someone loses a device or it gets stolen, is your business data protected?

5. Poor Backup Practices: If your data isn’t backed up properly, one attack or crash could wipe out everything you’ve built.

Your Basic Cybersecurity Action Plan

You don’t need a massive IT budget to stay protected. Here are 5 simple things you can do this month to improve your cybersecurity:

Change Passwords & Use MFA
Make sure every employee uses strong, unique passwords. Add multi-factor authentication (MFA) wherever possible.

Train Your Team
Employees are your first line of defense. Teach them how to spot phishing scams and what to do if they’re unsure.

Update Software
Outdated apps and operating systems are open doors for hackers. Always install security updates right away.

Secure Your Devices
Use antivirus software, screen locks, and encryption on all business devices — especially laptops and phones.

Back Up Your Data
Set up automatic backups and store them in secure, off-site locations or cloud systems.

Use This Month to Take Action

October isn’t just about raising awareness; it’s about taking action. Every small step you take can save your business from a major disaster later.

If you’re not sure where to begin or feel overwhelmed by all the options, don’t worry, you’re not alone. ALLO Business (Negocios) is here to review your current setup, identify weak spots, and help you build a simple, affordable security plan tailored to your business.

Protect your business. Protect your people. Start now.
Because doing nothing is the biggest risk of all.

Sources: Verizon DBIR team. (2025, April 23). 2025 Data Breach Investigations Report 2025 Data Breach Investigations – Report Small and Medium Sized Business Snapshot. Verizon Business. https://www.verizon.com/business/resources/infographics/2025-dbir-smb-snapshot.pdf

Think your data is safe just because it’s in the cloud? Think again.
Many businesses believe that storing information in the cloud automatically makes it secure. But without the right protections, one mistake could lead to a costly data breach that drains your money, wastes time, and destroys trust.

What is Cloud Security?

Cloud security means using special rules and tools to keep your data, apps, and systems safe when they’re stored online. The main goal is to stop hackers from getting in, prevent data leaks, and fix weak spots before they become big problems.

Cloud security works by building several layers of protection around your cloud setup. This makes it much harder for attackers to break in or steal sensitive information.

But here’s something important: cloud security is a team effort. Your cloud provider (like AWS, Google Cloud, or Microsoft Azure) protects the basic infrastructure, but you’re responsible for securing your own data and how you use their services. If you don’t do your part, even the best provider can’t keep you safe.

Why Cloud Security is Essential

Cloud security isn’t just an IT issue…it affects your whole business. Here’s why it’s so important:

  • Trust and Reputation: Customers expect you to protect their personal and financial data. Doing this well builds trust. A data breach can quickly ruin your reputation.
  • Following the Rules: Laws like HIPAA y PCI DSS require you to protect certain types of data. Breaking these rules can mean big fines and legal trouble.
  • Keeping Your Business Running: Cyberattacks can shut down your operations. Every minute offline means lost money and productivity.
  • Financial Costs: The real cost of a breach is more than just lost sales. You might have to pay for legal help, notify customers, and cover fines.

Common Cloud Security Risks

When businesses take shortcuts or lack proper security measures, they become vulnerable to these prevalent threats:

Data Breaches – When unauthorized individuals gain access, unauthorized individuals gain access to sensitive or confidential information.

Data Loss – The destruction, deletion, corruption, or making unreadable of important information stored on a computer, server, or network.

Misconfigurations – Improper settings in the configuration of systems, applications, cloud services, or network devices that create vulnerabilities that attackers can exploit

Compliance Violations – When an organization fails to meet the requirements of laws, regulations, or industry standards designed to protect sensitive data and ensure security.

Insider Threats – Individuals within an organization can intentionally or unintentionally use their access to harm the organization’s mission, resources, personnel, information, or systems.

Account Hijacking – The unauthorized takeover of a user’s account, typically through stolen credentials or session tokens.

Shadow IT – Any technology used for business purposes that is not formally approved or managed by your IT department.

7 Smart Cloud Security Practices Every Business Needs

  1. Use Strong Access Controls: Only give people access to what they need. Use multi-factor authentication and least-privilege rules.
  2. Encrypt Everything: Make sure data is encrypted when stored and shared, so it’s useless if stolen.
  3. Do Regular Security Audits: Check your cloud setup often to find and fix problems before hackers do.
  4. Monitor Continuously: Use tools to watch for unusual activity in real time.
  5. Know Your Provider’s Role: Understand what your cloud vendor protects and what you need to secure yourself.
  6. Train Your Employees: Teach your team about security risks like phishing and weak passwords.
  7. Have an Incident Response Plan

Don’t Leave Your Business Open to Attack

Cloud security isn’t automatic. It depends on how well you set up and maintain your protections. Take time now to check your cloud security:

  • Are your settings correct?
  • Are your employees trained?
  • Do you have a plan if something goes wrong?

En ALLO Business (Negocios), we help companies like yours turn cloud security from a risk into a strength with tailored safeguards, staff training, and incident response plans. If you’d like to strengthen your cloud security posture, we’re here to help.

Imagine leaving your house every morning with all the doors and windows unlocked, and only calling the police after you come home to find your TV missing. Sounds crazy, right?

Yet that’s exactly how most business cybersecurity works today. Traditional security tools wait until something “bad” happens — an employee clicks on a phishing email, ransomware starts encrypting files, or a login pops up from halfway across the world. By the time the alarm goes off, the intruder is already inside.

Zero Trust changes the game. Instead of trusting by default, Zero Trust locks every digital door and window, only opening them for approved users, websites, and files. Nothing gets in unless it’s explicitly allowed.

What is Zero Trust?

Zero Trust is a cybersecurity framework built on a simple principle: never trust, always verify. Every login, device, and action must be validated before it’s allowed.

  • Traditional security: Detects “known bad” activity and reacts after the fact
  • Zero Trust: Blocks everything by default, then only permits specific approved activities

Think of it as flipping the security model upside down: instead of constantly chasing hackers, Zero Trust locks the door and only opens it for the right people, websites, and files.

Zero Trust in Action: What This Means for your Business

So, what does this mean for your business? Here are a few of the most powerful capabilities and how they affect your day-to-day operations.

Application Allowlisting

What it does: Allows only trusted apps to run. Ransomware, malware, and unknown software are blocked automatically.

Real Business Impact: Employees can’t accidentally install shady apps or run malicious files. That means your systems stay clean and secure.

Ringfencing™

What it does: Allows you to control what your applications can do to block attackers.

Real Business Impact: Everyday tools like Word or Zoom can’t be hijacked to attack your systems so your team works as usual without hidden risks.

Network Control

What it does: Endpoint and server firewall rules that enable you to have full control of your network to protect your devices.

Real Business Impact: Traveling employees or remote workers stay secure on hotel Wi-Fi, coffee shop hotspots, or home networks. You control who connects, from where, and when.

Storage Control

What it does: Provides policy-driven control and rules over USB drives, network shares, and cloud storage (including OneDrive and SharePoint). Stops data theft and mass file encryption.

Real Business Impact: Sensitive customer and financial data can’t be copied to a USB stick or wiped by ransomware.

Elevation Control

What it does: Gives users temporary application admin rights without granting full administrator accounts, one of the most common ways attackers take over networks.

Real Business Impact: Employees can still install or update the tools they need, but hackers can’t exploit admin accounts to hijack your entire system.

ThreatLocker® Detect EDR

What it does: Real-time monitoring of unusual activity in your environment. Suspicious behavior triggers alerts or automatic isolation before damage spreads.

Real Business Impact: Cyber-attacks are caught and contained before they disrupt operations, so your business can avoid downtime and lost revenue.

Together, these layers close the gaps that hackers exploit and ensure your business data, logins, and systems stay protected.

How We Deliver Zero Trust with ALLO Business

En ALLO Business (Negocios), we’ve seen firsthand how cyber threats impact local businesses. From ransomware attempts to suspicious logins, ThreatLocker doesn’t wait to react, it prevents problems before they start.

With us, Zero Trust becomes simple. We deploy ThreatLocker, configure it for how your team actually works, and handle the ongoing management. That means less IT stress, fewer security gaps, and more confidence your business is protected — every single day.

Want to see how Zero Trust fits into your business? Schedule a consultation with our team. Zero Trust isn’t just the future of cybersecurity, it’s what’s protecting ALLO customers right now.

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The arrival of Wi-Fi 7 is at the forefront of wireless innovation, where speed, capacity, and performance redefine the digital landscape. The seventh generation of the Wi-Fi standard is changing how networks handle the complex demands of modern business environments. For decision-makers evaluating their organization’s infrastructure needs, understanding this technology’s capabilities is essential for staying ahead.

This comprehensive overview will help you understand:

  • What Wi-Fi 7 is and how it differs from previous standards
  • The key benefits that drive real business performance
  • Which types of businesses will benefit most from Wi-Fi 7 technology
  • Equipment requirements for implementation

What is Wi-Fi 7?

Wi-Fi 7, also known as 802.11be, is the latest evolution in wireless technology to meet the growing demands for faster and more reliable internet connections. Built upon the foundation of Wi-Fi 6 and Wi-Fi 6E, Wi-Fi 7 aims to deliver fast and reliable performance for high-bandwidth applications across multiple devices.

Think of your network like a highway. Older Wi-Fi standards are like a two-lane road where you’re stuck in one lane and more likely to hit traffic. With Wi-Fi 7, you’re on the interstate with more lanes, skipping traffic and getting to your destination faster.

Wi-Fi 7 Benefits

By combining these innovations, Wi-Fi 7 delivers clear advantages that go far beyond faster speeds. Key benefits include:

  • Increased Throughput
  • Improved Efficiency
  • Improved support for low latency
  • Increased robustness and reliability
  • Reduced power consumption
  • Enhanced Security

Why Wi-Fi 7 Matters for Different Industries

Across most industry sectors, reliable internet is the backbone of operations. Wi-Fi 7 eliminates slowdowns, connection drops, and device limitations that can disrupt or impact productivity. Let’s dive into some highlighted industries that can benefit most from this technology.

Finance and Banking

For financial institutions, few things impact productivity, security, and customer trust as much as network performance. Wi-Fi 7’s reliability and enhanced security protocols support everything from customer transactions to data processing.

Manufacturing

Manufacturing facilities benefit from Wi-Fi 7 as smart factories rely on advanced networks to keep loT devices, automation, and robotics running efficiently. Wi-Fi 7 delivers the speed, capacity, and coverage to connect these systems across large facilities.

Healthcare

Medical facilities depend on instant access to patient records, imaging systems, and communication tools. With the ability to handle high device density, Wi-Fi 7 supports hundreds of connected medical devices, tablets, and communication systems that modern healthcare requires.

Government Operations

Government services increasingly depend on connected systems for tasks like permit processing, infrastructure monitoring, and emergency response coordination. Wi-Fi 7 delivers robust solutions needed to support both internal operations and public services.

Food & Beverage

Wi-Fi 7 keeps orders, payments, and kitchen systems running fast and without interruptions. Wi-Fi 7 ensures your operations scale without performance barriers, reducing downtime and IT troubleshooting costs. from POS systems to kitchen displays and guest Wi-Fi so staff can work efficiently, and customers get a smoother experience.

Retail

In retail, the customer experience is defined by connectivity, from smooth checkouts to interactive displays that keep shoppers engaged. Wi-Fi 7 powers point-of-sales systems, guests’ Wi-Fi, and real-time inventory updates. With stronger coverage for outdoor shopping areas and multi-level stores, it keeps staff and customers connected everywhere.

Wi-Fi 7 Equipment Requirements

Understanding what you actually need to implement Wi-Fi 7 is crucial for planning and budgeting. In order to receive the full performance of Wi-Fi 7, you will need two main components of the connection to support the new standard:

1)Wi-Fi 7 router/access point infrastructure

2)Wi-Fi 7-enabled devices (laptops, phones, tablets, etc.)

Fortunately, Wi-Fi 7 maintains full backward compatibility with existing devices. This means:

  • Your current Wi-Fi 6 laptops, tablets, and smartphones will work perfectly with Wi-Fi 7 infrastructure
  • Wi-Fi 7 devices will function normally with older routers (though without Wi-Fi 7 performance benefits)
  • You can upgrade your network infrastructure now and gain immediate improvements

The Future of Business Connectivity with ALLO Business Wi-Fi 7

As businesses increasingly rely on cloud applications, mobile devices, and IoT systems, network infrastructure becomes a strategic asset that either enables or constrains organizational capabilities. Organizations that invest in Wi-Fi 7 infrastructure now position themselves to take advantage of emerging technologies.

Ready to explore how Wi-Fi 7 can address your organization’s specific needs? ALLO Business brings expertise Wi-Fi 7 business Wi-Fi 7 solutions to many industries across our regional markets. Contact us today and we’ll help you understand how Wi-Fi 7 applies to your specific business objective.

Your guest Wi-Fi isn’t just an amenity; it’s your most underutilized marketing tool. While your competitors treat Wi-Fi as a basic service, you can transform every connection into a powerful touchpoint to build your brand, capture leads, and drive repeat business.

In places where guests linger, fast and reliable Wi-Fi is a quiet driver of customer satisfaction. That moment of connection represents marketing opportunities that most businesses overlook. Instead of a generic “Guest Network” that sends customers straight to social media and their email inbox, turn that connection into a branded experience that keeps customers engaged with your business.

Con velocidades simétricas ALLO Smart Business, your guest portal becomes a high-impact customer touchpoint where you control the message, capture the audience, and guide the customer journey.

The Four Pillars of Opportunity

Branded Customer Wi-Fi Portal

Your branded guest portal is often the first digital interaction customers have with your business. Instead of sending them to a generic login page, you control the first thing they see when they connect. Your logo, colors, and messaging all reinforce your brand identity at a time when you have their full attention.

This brand consistency creates a sense of subconscious comfort. Customers aren’t just getting online, they’re engaging with your brand in a way that feels seamless and familiar. That familiarity builds trust, which often leads to longer visits, higher spending, and stronger brand recall.

Customize a Welcome Screen

Every interaction with your brand matters, and the moment a customer connects to your Wi-Fi is no exception. Your customized welcome screen transforms the W-Fi connection to a branded touchpoint.

This is a prime moment to cement brand recognition. A polished brand presence differentiates your business as established and customer focused. In an era where customers judge business quality by digital experiences, a branded welcome screen signals that you invest in customer experience.

Collect Names and Email Addresses

By collecting a name and email, you turn the simple act of connecting online into your most valuable lead generation tool. In just a few seconds, you capture contact details that open the door to targeted marketing in a non-intrusive way.

This gives you a direct communication channel not dependent on algorithms or expensive ad platforms. Unlike paid ads that disappear the moment you stop spending, your email list grows in reach and revenue potential. You can send offers, updates, and reminders directly to the people who have already demonstrated interest by visiting your location.

Review Usage Reporting

Usage reporting helps you gain insights into customer behavior, peak usage time, and return visit frequency. You can utilize this data for direct mail campaigns, send exclusive discounts to frequent customers, or run social media contests to boost engagement. These strategies can launch the moment you start collecting customer information.

Simple Steps

Implementing ALLO Smart Business marketing capabilities is straightforward with immediate impact and long-term growth potential. Let’s break it down into simple steps:

Step 1: Design Your Brand Experience

Step 2: Craft Your Welcome Page

Step 3: Configure Data Collection

Step 4: Monitor and Optimize

Step 5: Scale Your Success

Getting Started with ALLO Smart Business

You likely already have Wi-Fi in your business, and you may even let customers connect without much control. The only question is: are you getting any marketing benefits from it? With ALLO Smart Business, every connection becomes a building block for sustainable business growth.

Talk to our team of experts and grow your business today!

Los estudiantes no deberían tener que elegir entre terminar la tarea y encontrar una conexión a internet. Con el nuevo programa Smart Schools de ALLO, nos aseguramos de que no tengan que hacerlo, porque creemos que la educación es la base de toda comunidad próspera. Esto significa brindar a estudiantes y docentes las herramientas necesarias para triunfar en cualquier lugar.

Smart Schools ofrece conectividad segura y de alto rendimiento, construida sobre nuestra probada infraestructura de SmartTown Wi-Fi, que se extiende mucho más allá del salón de clases.

Smart Schools Wi-Fi llega a las escuelas públicas de Lincoln

Estamos orgullosos de lanzar Smart Schools en asociación con escuelas públicas de Lincoln (LPS), ofreciendo acceso de banda ancha de última generación a más de 23,000 estudiantes de 6.º a 12.º grado. Una vez inscritos en LPS, los estudiantes reciben una Chromebook preconfigurada con un perfil seguro que se conecta automáticamente a las zonas SmartTown.

Con más de 43,628 puntos de acceso SmartTown distribuidos en todo Lincoln, los estudiantes ahora pueden moverse sin interrupciones desde el aula hasta su vecindario, la biblioteca o incluso el parque.

Cómo funciona Smart Schools

Cobertura continua, dentro y fuera

Los puntos de acceso inalámbrico SmartTown, tanto en interiores como en exteriores, proporcionan conectividad en salones de clase, áreas comunes y espacios comunitarios al aire libre con cobertura de nivel educativo. Con los perfiles Passpoint, los dispositivos de estudiantes y personal se conectan de manera instantánea y segura, sin necesidad de iniciar sesión repetidamente.

Dentro de la red SmartTown

Passpoint, provisto por Wi-Fi Alliance, permite que dispositivos como teléfonos inteligentes y laptops se conecten automáticamente a redes Wi-Fi sin necesidad de seleccionar manualmente la red ni ingresar una contraseña cada vez. Está diseñado para mejorar la seguridad y la facilidad al conectarse a redes Wi-Fi públicas.

Para los clientes de ALLO, los códigos de acceso únicos garantizan que únicamente los usuarios autorizados puedan conectarse. El servicio se ofrece a través de una conexión virtual independiente con protocolos de seguridad, mientras que Passpoint utiliza estándares avanzados como WPA2-Enterprise y WPA3 para cifrar sus datos. Este nivel de protección es comparable al de una red corporativa, asegurando que su información esté resguardada frente a intentos de interceptación.

Una vez que se una a la comunidad de SmartTown e incorpore sus dispositivos, automáticamente usted se conectara al Wi-Fi de SmartTown, donde esté disponible. Esto significa que mientras camina por su vecindario, a la escuela o el parque, ¡sus dispositivos estarán conectados!

Configuración sencilla de dispositivos

Cada dispositivo estudiantil incluye un perfil de Smart Schools Wi-Fi, lo que le permite conectarse automáticamente a cualquier zona SmartTown. Los departamentos de TI de las escuelas pueden gestionar el acceso de forma remota, ahorrando tiempo y reduciendo solicitudes de soporte.

Administración centralizada

Con la Google Admin Console, los administradores de TI cuentan con un panel único para monitorear la actividad de los dispositivos, gestionar accesos y resolver incidencias en tiempo real. Esto proporciona al distrito una visión clara de los patrones de uso de los estudiantes, el estado de las conexiones y las tendencias históricas de datos.

Seguridad y protección integradas

Smart Schools regula filtros de contenido, segmentación de usuarios y seguridad de nivel empresarial WPA2/WPA3, en cumplimiento con los requisitos de la CIPA y las normas de seguridad estudiantil. Solo los dispositivos y usuarios autorizados pueden conectarse, garantizando un entorno en línea seguro.

Tecnología Passpoint: itinerancia sin interrupciones y segura

Passpoint (Hotspot 2.0) utiliza el estándar 802.1X y la seguridad WPA2/WPA3-Enterprise para crear una experiencia Wi-Fi similar a la de una tarjeta SIM. Una vez que una Chromebook está configurada:

  • Detecta y se autentica automáticamente en cualquier SSID Passpoint de SmartTown.
  • No requiere contraseñas ni reautenticación.
  • Las credenciales se renuevan automáticamente, lo que permite una conexión continua sin interrupciones.

Esto garantiza que los estudiantes permanezcan conectados a la misma red segura de SmartTown, sin pasos adicionales ni cortes en la conexión.

Por qué es importante

Las redes escolares tradicionales suelen terminar en los límites de la propiedad, lo que obliga a los estudiantes a depender de Wi-Fi público. Smart Schools elimina esa brecha al asegurar que los alumnos tengan acceso continuo a los recursos de aprendizaje, sin importar dónde estén.

Para los estudiantes, significa:

  • Conexión sin interrupciones en Chromebooks y otros dispositivos aprobados en miles de routers de ALLO.
  • Acceso confiable y constante a recursos de aprendizaje en línea.
  • Posibilidad de conectar dispositivos escolares y personales con autorización de la escuela.

Para los padres, significa:

  • Tranquilidad con una conexión a internet segura y diseñada para el aprendizaje.
  • Filtros de contenido apropiados para la edad, que mantienen a los estudiantes enfocados y protegidos.
  • Conexión garantizada incluso cuando el Wi-Fi del hogar no es suficiente.

Para los administradores, significa:

  • Igualdad de oportunidades y acceso a recursos para todos los estudiantes.
  • Mejores resultados académicos, preparando a los jóvenes para el éxito.
  • Impulso a una fuerza laboral altamente capacitada que beneficia a las comunidades.
  • Eliminación de la necesidad de costosos hotspots.

Para los equipos de TI escolares, significa:

  • Conexiones más consistentes que los hotspots.
  • Internet seguro con controles de contenido.
  • Protección contra virus, malware y ciberataques.
  • Gestión eficiente del acceso y las medidas de seguridad.

Mirando hacia el futuro

Lincoln es solo el primer paso. La misión de ALLO es llevar Smart Schools a más distritos en Nebraska y más allá, garantizando que cada estudiante tenga acceso a las herramientas necesarias para aprender, crecer y alcanzar el éxito.

Si desea explorar cómo Smart Schools puede apoyar a sus estudiantes y a su comunidad, ¡contáctenos hoy mismo! Le guiaremos en las posibilidades, responderemos sus preguntas y le ayudaremos a dar el siguiente paso hacia la equidad digital en la educación.

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Remember when working from home was a rare luxury? Not anymore. In just a few short years, remote work has flipped the script on what the “9-to-5” looks like. Today, dining tables are desks, coffee shops double as boardrooms, and more than 22.8% of Americans work remotely-at least part of the time-according to a 2024 U.S. Bureau of Labor Statistics survey.

With that freedom comes a new non-negotiable: reliable, high-speed internet for remote work. Whether you’re a freelancer or full-time employee, your home office internet connection directly impacts your ability to communicate, collaborate, and meet deadlines. Video conferences, cloud-based applications, and high-bandwidth tasks like large file transfers are part of the everyday workload. Gone are the days of bosses letting it slide if your connection is bad. Every dropped video call, missed deadlines, and slow upload isn’t just frustrating – it can cost you time, credibility, and even your career.

No one needs that stress in their life. What you need is the full scoop on home office internet, work from home internet tips, and the best apps for remote work, so you can crush it at home and get that next promotion.

Why High-Speed Internet Matters for Remote Work

If you’re still relying on basic broadband, upgrading to fiber internet for your home office can dramatically improve your remote work productivity and reduce unnecessary tech frustrations.

Let’s start with the basics: internet speed. It’s how quickly data is transferred from the internet to your device (download speed) and from your device to the internet (upload speed). It is typically measured in megabits per second (Mbps) or gigabits per second (Gbps).

  • Download speed affects how fast you can stream videos, open web pages, or receive files.
  • Upload speed is crucial for sending emails with attachments, uploading files to cloud storage, and video conferencing.

A faster home office internet speed means smoother and more efficient online experiences, which is especially important for remote work and virtual collaboration. Without it, you can expect lots of time wasted, longer hours, and less time on getting items marked off your to-do list.

Investing in high-speed fiber internet for your remote work directly translates to faster task completion, more transparent communication, and a more professional remote presence, making it the foundation of your productivity.

Understanding Your Home Office Internet Needs

To get the best internet for working from home, consider your daily workload, video conferencing habits, and the number of connected devices in your household.

Using tips to work remotely effectively and understanding your internet needs are essential for productivity when working from home. High-speed internet for remote work typically starts at 25 Mbps download and 3 Mbps upload, but higher speeds are recommended for video calls, file sharing, and cloud-based apps. A stable, reliable connection ensures smooth video conferencing, quick file transfers, and uninterrupted access to online tools, making it a must-have for any efficient home office setup.

How to Optimize Your Internet for a Productive Remote Work Setup

Fiber internet gives you the fastest foundation for remote work, but even the best connection benefits from a few smart setup tweaks.

  • Place your router centrally and away from obstructions.
  • Use wired connections when possible.
  • Upgrade outdated equipment or ask your internet provider for the newest routers/modems.
  • Monitor and manage bandwidth usage among household devices.

7 Signs You May Need an Internet Upgrade

Recognizing the signs early can make all the difference. Here are some you should watch out for:

  • Frequent video call interruptions.
    • Slow file uploads/downloads.
    • Issues with multiple devices or apps connected at once.
    • Delays in accessing remote tools or services.
    • Dead spots in areas of your home.
    • Speed test results do not reflect the speed you’re paying for.

Tips for Choosing the Right Internet Provider for Remote Work

So, how do you find the best internet for your needs when there are so many options? Start by selecting a fiber internet plan for remote work based on your bandwidth needs and online habits.

Why fiber, you ask? Because fiber-optic internet delivers fast, symmetrical speeds with low latency and high reliability, it is ideal for video calls, large file uploads, and seamless remote work. In a fiber vs. cable internet challenge, fiber consistently outperforms cable, keeping you productive at home.

For most professional tasks, such as video conferencing, email, and light file sharing, speeds between 100 Mbps and 500 Mbps are typically sufficient. However, if your work involves large file uploads, high-definition video editing, running servers, or having multiple people using the internet while you are working, you may need a plan offering 1 GIG or higher.

Other key features to look for include consistent speeds during peak hours, low latency and jitter for better video calls and responsiveness, and high upload speeds for activities like Zoom calls, VPN access, and cloud backups.

Key Questions to Ask Your Internet Provider to Ensure You’re Getting the Best Value

Whether you have fiber, cable, or DSL, asking the right questions ensures you’re getting the best speed, features, and value for your money. These simple questions can help you feel confident that you’re getting the most from your internet service.

  1. What is the monthly cost, and are there any hidden fees (equipment, installation, taxes)?
  2. What are the offered speeds, and are they guaranteed or ‘up to’ a certain amount?
  3. Does your equipment support Wi-Fi 6 or higher?
  4. Do you offer equal upload and download speeds?
  5. Are there data caps or monthly usage limits?
  6. Is the connection consistent during peak hours?

Top Apps to Boost Productivity with a High-Speed Internet Connection

High-speed home office internet unlocks the full potential of today’s most potent work apps. Our list of best apps for remote work can help you boost your productivity when paired with reliable fiber internet.

The Real Competitive Edge? A Fast, Reliable Connection

The shift to remote work has transformed our daily routines and redefined the modern workspace. As more professionals trade in commutes for home offices, fast and reliable home office internet has become essential, not optional.

You need the right tools, dependable connectivity, and smart strategies to stay competitive and stress-free. Power your work and career with a connection you can rely on. Fiber internet from ALLO Fiber is built for remote work with high bandwidth, equal upload and download speeds, and from a local provider you can trust.

By understanding the best high-speed internet options, maximizing your productivity at home with our work-from-home internet tips, and leveraging the best apps for remote work, you’ll be well-equipped to thrive from your kitchen table-or wherever you choose to work.

Ready to Supercharge Your Home Office?

Explore how ALLO Fiber’s high-speed, symmetrical internet plans are tailored for remote professionals who demand performance. Visit our home office internet page and find the plan that fits your workflow to maximize your remote work productivity, from wherever you are.

 

 

 

Do you ever feel like working remotely should make life easier—but somehow, it has made things more complicated? You’re not alone. While remote work offers incredible flexibility and freedom, it also brings real challenges. From building the right remote work setup to staying focused and productive, success starts with the right tools — especially a fast, reliable home office internet connection.

Whether you’re a seasoned remote worker or adjusting to a new hybrid model, these essential tips will help you stay productive, organized, and connected from anywhere.

Create a Focused Remote Work Environment

A productive remote workday starts with the right environment. By carving out a dedicated space and equipping it with reliable, high-speed internet, you can eliminate distractions, maintain focus, and keep your workflow running smoothly from start to finish.

Designate a Dedicated Workspace

A clear separation between your personal and professional spaces can dramatically increase focus and efficiency. Even if you’re short on square footage, carving out a dedicated desk or corner for work helps trigger your brain into ‘work mode.’ Add small comforts like a desk lamp, mouse pad, or light music to boost productivity.

Ensure Reliable, High-Speed Internet

Nothing kills momentum like lagging video calls or buffering downloads. That’s why having internet 100% de fibra óptica for remote work is non-negotiable. Unlike basic cable connections, it offers consistent speeds and lower latency, perfect for large file transfers, real-time collaboration, and Zoom or Teams meetings that don’t freeze.

ALLO Fiber’s Home Office Internet is designed specifically to support remote workers with ultra-fast, dependable service that keeps your workflow smooth and uninterrupted.

Build a Structured Daily Routine

Consistency is one of the most powerful tools for remote work success. Establishing a daily structure and including regular breaks creates a sense of stability that makes it easier to stay productive and avoid burnout.

Stick to Set Work Hours

Creating and keeping a routine helps you maintain a work-life balance. Start your day at the same time, and wind down with a routine that signals the end of work, like a short walk or powering down your laptop.

Plan Recharge Breaks

Set hourly reminders to step away from your screen. A 10-minute stretch, snack, or mental reset can help you return to work to be more energized and focused.

Use the Best Apps for Remote Work

The best apps for remote work can streamline your daily tasks and improve communication, collaboration, and time management, especially when paired with reliable home office internet.

Communication & Collaboration Tools

Clear communication is critical in a remote environment. Tools like Slack, Zoom, and Microsoft Teams keep everyone aligned, while cloud-based apps like Google Workspace and Dropbox ensure files are always accessible.

Project and Time Management

An effective remote worker should be strongly motivated to start tasks and stick to them without the structure and supervision of a traditional office setting. Use tools that help you stay on top of your to-do list and stay organized, like Trello, Notion, or Asana— often regarded as the best apps for remote work. These tools help you track progress, collaborate seamlessly, and hit deadlines without micromanagement.

Man working from home at desk with headphones on, smiling while using a computer in a modern home office.
A comfortable, well-equipped home office paired with ALLO Fiber’s reliable internet keeps remote work productive and stress-free.

Set Boundaries and Maximize Focus

Maintaining focus while working remotely often comes down to setting clear boundaries. By creating a work environment that limits distractions and separates your professional and personal time, you can stay productive without sacrificing balance.

Minimize Distractions

Noise-canceling headphones, turning off app notifications, and having reliable internet 100% de fibra óptica home office internet help reduce both digital and physical distractions.

Protect Work-Life Balance

Working from home makes it easy to blur the lines between work and leisure. But by structuring your remote work setup and setting personal boundaries, you can maintain long-term remote work productivity without burnout. For example, rituals like a post-work playlist or shutting your home office door can help to mentally “clock out” at the end of your day.

Prioritize Mental Health and Connection

A successful remote work routine supports not only productivity but also well-being. Making time for meaningful interactions and caring for your mental health helps you stay motivated, engaged, and resilient in the long run.

Maintain Human Interaction

Remote doesn’t mean isolated. Schedule virtual coffee breaks on Microsoft Teams or Zoom, plan weekly team huddles, or stop by for casual check-ins to stay socially connected with coworkers.

Watch for Burnout

Monitor your workload, prioritize self-care, and take time off when needed. To overcome isolation, consider using coworking platforms or joining online communities.

The Bottom Line

With the right tools, habits, and a fast, reliable internet provider like ALLO Fiber, you’ll set yourself up for long-term remote work success. Whether you’re managing a team or working solo, your home office productivity depends on seamless connectivity and focused routines.

ALLO Fiber delivers ultra-reliable, symmetrical speeds along with helpful tools like the ALLOIQ My Priorities feature and the ProtectIQ security app. It gives you everything you need to eliminate distractions and stay productive.

Ready to Take Your Remote Work Setup to the Next Level?

Explore ALLO’s home office internet to upgrade your speed, reliability, and productivity. Because when your internet keeps up with your ambition, working remotely becomes effortless.

 

 

 

 

 

When we talk about smart home technology, you may picture yourself managing lights, thermostats, security cameras, or streaming entertainment with just a tap or voice command. However, ALLO Fiber knows your family often includes a furry friend or two. And, your pets deserve just as much consideration when it comes to consistent connectivity offered by high-speed fiber internet. 

Why Smart Pet Tech Needs Fast Internet 

Smart tech isn’t just for people anymore. It’s making life easier for the four-legged members of your family, too. Whether you’re a new pet owner or managing life with a senior cat or a high-energy pup, there’s a growing market of smart pet devices built to meet your needs. 

 From pet cameras to automatic feeders, GPS collars, and smart pet doors, one thing connects them all: a strong, reliable internet connection. With ALLO’s Fiber internet, you can stream, track, and automate your pet’s routine with zero lag, buffering, or dropped signals. 

 Let’s dive into some of the best smart pet tech that’s available today! 

Dogs at ALLO Fiber community events showcasing pet-friendly lifestyle supported by fast reliable internet for smart pet devices.
Furry friends at ALLO Fiber community events, showing how a reliable fiber internet keeps pets happy.

Pet Cameras: See What Your Pets Are Up To 

Ever wonder what your dog or cat does all day? With a smart pet camera, you can check in anytime from your phone, see what they’re doing in real-time, and even say hello. 

EBO Air Movable Pet Robot Camera 

  • Moves through your home with mobile control 
  • Voice and motion interaction 
  • No subscription required 
  • Great for small pets and stealthy cats 

TP-Link Tapo Indoor Pet Camera 

  • Affordable HD video with two-way talk 
  • Motion alerts and night vision 
  • Works flawlessly over ALLO Fiber’s high-speed Wi-Fi 
  • Supports micro-SD local storage (no cloud fees) 

Smart Pet Feeders: Mealtimes Made Easy 

Forget free-feeding worries or guessing if the sitter remembered breakfast. Smart pet feeders help you monitor and control mealtime remotely. 

PETLIBRO Automatic Feeder with App Control 

  • Schedule measured feedings via app 
  • Record custom meal-time messages 
  • Camera-enabled version available for visual check-ins 
  • Alerts you if the dispenser is jammed 

Two-Pet Smart Feeder with Dual Dispensers 

  • Great for homes with multiple pets 
  • Alerts you when food is running low 
  • Keeps your pet routine seamless 

    Calico cat eating from automatic pet feeder, an example of best smart pet devices for modern pet care.
    Smart automatic feeders make mealtime easy and stress-free for pet owners.

Smart Pet Doors: Secure Freedom 

Letting your pet in and out throughout the day is easier with a smart door – and thanks to recent innovations, there are now great options for all home types. 

Smart doors need dependable internet to respond instantly to triggers or app commands. With ALLO’s fiber internet and our fully managed Wi-Fi Exterior, you won’t miss a beat or a bark. 

PetSafe SmartDoor Connected Pet Door 

  • Collar-activated with SmartKey tech 
  • Control via the My PetSafe app 
  • Remote lock/unlock scheduling 
  • Best used with ALLO’s Outdoor Wi-Fi to ensure no delay in app response 

SureFlap Microchip Pet Door Connect 

  • Reads your pet’s microchip for secure access 
  • No collar tags required 
  • Mountable on various surfaces 

Wayzn Smart Sliding Door Opener 

  • Turns any sliding glass door into a smart door 
  • Uses smartphone or Wayzn Pet Tag for hands-free access 
  • No drilling required — ideal for renters 

GPS Collars: Keep Track of Your Best Friend 

If your pet is an escape artist or loves to explore off the leash, GPS tracking collars offer peace of mind and real-time location updates. 

Halo Collar 4 

  • Combines GPS tracking with virtual fencing 
  • Includes activity monitoring and customizable training 
  • Subscription required starting at $9.99/mo 
  • Works best with reliable mobile networks like ALLO Mobile 

Tractive GPS Tracker for Dogs & Cats 

  • Budget-friendly and highly accurate 
  • Fitness tracking + bark alerts 
  • Plans from $5/month 
  • Save more when paired ALLO Mobile. Our most popular plan is only $30/mo. 
Black cat wearing GPS pet tracker collar outdoors, one of the best smart pet devices for safety and location tracking.
GPS pet trackers offer peace of mind by letting you know exactly where your cat or dog is at all times.

Bark & Browse: Stream Shows Your Pets Will Love Too 

After a long day of play, wind down with some pet-friendly entertainment! With ALLO’s Fiber internet, you can stream soothing pet-friendly content on the DIRECTV app without lag, buffering, or stress. There’s a library of 100,000+ On Demand shows like DogTV, nature features, and more. The best part? You can watch instantly when you sign up for DIRECTV through ALLO, no satellite required! 

Tech That Has Your Back (And Tail) 

Smart pet tech isn’t about replacing human care; it’s about enhancing it. These tools help you stay connected, informed, and proactive about your pet’s needs, even when life gets busy. 

Remember, almost every device mentioned here depends on one key thing: a strong and stable internet connection. Whether it’s a camera stream, a consistent signal for a doggy door, or a smart feeder update, your pet tech can’t perform well on slow or spotty Wi-Fi.  

That’s why fiber internet from ALLO Fiber is the smart choice. Whether it’s monitoring mealtimes, tracking their outdoor adventures, or just checking in for a mid-day tail wag, smart pet gear and a blazing-fast fiber internet connection make it easier than ever to keep your best friend happy, healthy, and safe. Plus, if you add ALLO Mobile and DIRECTV with your internet connected from ALLO you’ll have a fully connected smart home experience for you and your furry family members.

With technology, compliance, and work environments ever evolving, more companies are turning to managed service providers (MSPs) for solutions. MSPs provide essential services that go beyond solving IT challenges and fix-it tickets. Here are the top 5 ways MSPs help businesses thrive in today’s digital environment.

Advanced Cybersecurity Measures

As cyber threats become more sophisticated and widespread, organizations face the challenge of protecting sensitive data daily. According to a Datto survey, the most common cyber threat facing SMBs today is phishing emails, with 42% blaming a lack of security issue training. Why? Phishing is low-cost, highly effective, and shows no signs of slowing down.

MSPs specialize in advanced cybersecurity measures, providing comprehensive solutions to enhance network resiliency. This includes a multi-layered defense that protects against data breaches and other attacks. In addition to management, MSPs provide employee training to build awareness around cyber threats and response protocols.

Cost-Effective Business Solutions

Outsourcing to an MSP allows businesses to control IT spending and reallocate resources to other areas of growth. Instead of investing in-house IT, you can rely on a team of full-spectrum experts.

Organizations can avoid unexpected costs from emergency fixes by partnering with an MSP to clearly define service agreements. This level of cost transparency makes budgets easier and provides financial consistency.

Access to Expertise

The landscape of technology is rapidly changing, introducing new tools, frameworks, and cybersecurity challenges on a regular basis. MSPs close the gap by offering skilled experts in key areas of IT and security. Specialized knowledge in cloud migration, compliance requirements, and emerging technology move businesses forward with efficiency and stability.

Scalable Solutions and Future Proofing

Business growth demands IT infrastructure adaptability. Working with a strategic technology partner enables operational efficiency at every stage of growth. MSPs deliver scalable solutions by giving businesses flexible services to fit current and future needs.

Whether an organization is entering new markets, expanding its workforce, or adapting to seasonal fluctuations, an MSP can help scale up or down with ease.

Multiple Monitoring Levels and 24/7 Support

Small to medium-sized businesses are often a top target for cyberattacks, and it doesn’t stop when your in-house IT guy clocks out at five. MSPs go well beyond basic firewalls and endpoint protection. They provide always-on coverage with real-time monitoring, proactive threat detection, and rapid incident response.

Discover the Benefits of MSP with ALLO Business

The benefits of a trusted MSP extend far beyond technical support and cost savings. With the right provider, your organization gains a strategic partner in navigating the digital landscape.

En ALLO Business (Negocios), we understand that every business has unique challenges. Our team of professionals delivers tailored solutions that align with your specific needs and growth goals. Some of our technology solution features include:

  • Monitoreo de PC
  • Mantenimiento y Actualizaciones
  • Detección y Respuesta de Endpoints
  • Monitoreo del Dark Web y Ciberseguridad
  • Plataforma de Gestión de Contraseñas
  • CIO Virtual
  • Informes Mensuales
  • Soporte Presencial, Remoto y Automatizado

Explore the full spectrum of our solutions and unlock the potential of your business through cutting-edge managed IT services. Connect with us today.

Source:

Datto. (2022, August 1). Datto SMB Cybersecurity for msps report. Datto SMB Cybersecurity for MSPs Report. https://www.datto.com/wp-content/uploads/dlm_uploads/eBook-SMB-Cybersecurity-Report-for-SMBs-Datto-FINAL.pdf

The following is a hypothetical scenario illustrating how Smart Business transforms operations for small businesses.

When Tony Martinez moved back home and opened CityTire, he thought he understood what running a tire shop would entail: good service, fair prices, and honest work. What he didn’t anticipate was missing marketing opportunities, concerns around unsecured networks, and losing revenue during internet outages.

Here’s how ALLO Smart Business turned CityTire’s everyday headaches into competitive advantages.

GROW: Turning Wi-Fi into Sales

CityTire’s waiting area was always full. While mechanics worked on oil changes and tire rotations, customers passed the time on their phones. They aren’t reading magazines anymore. They’re locked into their phones swiping, scrolling, and responding to emails.

The business owner, Tony, set up free Wi-Fi with a simple password posted on the kiosk.

With ALLO Smart Business, CityTire turned connecting to Wi-Fi into an effective marketing tool. Now when customers go to connect, they are greeted with a CityTire branded portal with a direct link to their website. The login portal also captures customer email addresses, allowing them to directly reach customers about offers and promotions.

Curious how to utilize marketing analytics for your small business? Read about it in an upcoming blog.

MANAGE: Running Your Business from Anywhere

Tony had outsourced IT before, but the costs were eating his profits while leaving gaps in visibility and control. His network remained open to public users around the clock, allowing unauthorized users to connect after business hours.

Tony now manages separate networks through his Smart Business app, applying specific Wi-Fi parameters like bandwidth limits, time restrictions, and content filtering to customer access while keeping business operations on a secure network. Whether he’s at home or traveling for family vacation, he can maintain complete oversight of his network operations. Even when a cyber threat is detected, he receives instant notifications.

POWER: Robust and Reliable Connectivity

CityTire depended on reliable internet from customer facing services to back-end operations. Their old set up couldn’t handle the bandwidth demands of POS systems, financial data, and customer content streaming. Constant outages disrupted payment processes and frustrated customers, resulting in lost sales and damaged relationships.

ALLO’s fiber internet services gave CityTire the rock-solid connection they needed. Smart Business goes beyond that baseline reliability with built-in cellular failover, ensuring Tony never worries about downtime again.

PROTECT: A Comprehensive Cybersecurity Solution

Like many small businesses, CityTire shared one Wi-Fi network for everything: customer browsing, internal finance systems, and security cameras. Allowing public and private information on one network posed a huge risk!

ALLO Smart Business segmented networks eliminated vulnerabilities through separation of public and private networks. Now Tony can create distinct dedications networks. One for public guest access, and the other for private internal network for business operations. Each network includes business-grade cybersecurity with 24/7 malware, virus, and threat defense.

Take Control with ALLO Smart Business

CityTire didn’t need a full-time IT guy, they needed ALLO Smart Business. Turn your business Wi-Fi into a growth tool, management system, backup plan, and all-in-one cybersecurity solution. Talk to our team today about how you can grow, manage, power, and protect your business.

Small to medium-sized businesses today face high operational costs, confusing service bundles, managing multiple vendors, and no support from a local team. If you are just starting out or scaling fast, you need dependable internet and essential services catered to your needs. These services should be simple, flexible, and built to scale. Too many packages are built with services you don’t need, leaving you stuck paying for them.

ALLO Business New Packages

We created new, customizable internet packages to fit your specific business needs. Now you can build your internet package, stack your services, and save money so you can focus on what matters most!

First, choose your internet speed.

Every plan includes:

  • Essentials Business Internet
  • Smart Business Cybersecurity Solution
  • Free Router with Wi-Fi

Then, add your additional services.

Additional services include:

  • Voz para Negocios
  • Outdoor Essentials
  • Overhead Paging
  • And much more!

Finally, stack your savings.

  • Save 20% off your base internet price
  • Each additional service shaves off $5

Interested in 2 GIG? We thought you might be.

Paired with a free next-generation Wi-Fi 7 router, 2 GIG internet delivers high bandwidth for seamless connectivity. It is built for businesses that rely on cloud services across multiple devices, high-resolution video calls, and constant uploading and downloading.

  • Go with 2 GIG and choose one add-on for FREE!

 

How One Business Could Save More

Want to see how it stacks up in real dollars? Let’s look at a hypothetical business and how they trimmed costs and simplified their service.

Meet The Bold Roaster, a local coffee shop with 12 employees, a front-end cafe, outdoor patio, and back-end e-commerce site that ships beans nationwide
What They Need:

  • Reliable internet to run point of sales system, stream music, process online orders, and 24/7 connectivity for customers.
  • Phone solution for customer service and online order support.
  • Strong cybersecurity to keep guest access separate from their POS and other business communications.
  • Outdoor Wi-Fi access for guests working outdoors.

Bold Roaster’s New Solution:

The Bold Roaster recently upgraded to the 2 GIG internet package to support their in-store and online operations and growing team.

Every internet package includes Basic Business Wi-Fi, Smart Business cybersecurity solution, and a router at no additional cost.

With Cloud Voice Essentials, Cloud Fax and Outdoor Essentials, these add-on products qualify for the following discounts:

  • $50 off 2 GIG internet
  • $75 value in savings for Free Business Wi-Fi, Smart Business, and Router
  • $60 in savings for Cloud Voice Essentials (FREE with 2 GIG), Cloud Fax, and Outdoor Essentials

Contact ALLO Business Today

It’s time to simplify your business and save on essential services. Contact ALLO Business today to build your bundle!

Today’s businesses don’t stop at the walls outside the building, so why should your Wi-Fi? Whether it’s a farm spanning multiple acres, a warehouse with outdoor workflows, or a restaurant with a beer garden, staying connected in open environments is a real challenge. Dropped signals and disconnects lead to operational slowdowns, communication gaps, and frustrated teams.

Outdoor Wi-Fi solutions now make it possible to deliver high-speed wireless internet across distances high and wide. With extended outdoor coverage, your teams stay online, your tools stay synced, and your operations run smoothly from indoors to out. Don’t let limited coverage slow your business down; outdoor connectivity keeps your business moving at full speed.

The Impact of Inconsistent Connectivity

Modern business landscapes depend on widespread connectivity. If your network stops at the back door, your operations may fall behind. Some negative impacts include:

  • Reduced Productivity
  • Customer Dissatisfaction
  • Data Security Risks
  • Revenue Loss
  • Limited Cloud Resouces

How Outdoor Wi-Fi Can Help Business Growth

Wide Connection Coverage

Large open areas like railyards, lumberyards, farms, and fairgrounds need more than indoor routers can deliver. Extended outdoor connections across the property keep you, your team, and devices online for constant workflow.

Stronger Security

Public connection doesn’t mean you have to compromise on safety. You can protect your network while staying connected.

Scalability

Outdoor Wi-Fi solutions are designed to be flexible, allowing you to add coverage areas and new sites. As your operations grow, your network should too.

Seamless Customer Experience

In public environments like fairgrounds, parks, and amphitheaters, reliable connectivity creates a more enjoyable experience for visitors. Consistent connectivity also delivers digital services such as contactless payment and guest streaming.

Operational Productivity

Teams rely on mobile apps, connected devices, and cloud-based tools for operations to run smoothly. Outdoor Wi-Fi offers seamless communication and real-time data access to keep your business running.

Business Edge

Investing in modern technology signals that you are tech-forward and committed to delivering premium experience.

Explore ALLO’s Outdoor Wi-Fi Solutions

ALLO Business offers high performance outdoor Wi-Fi solutions designed for commercial, public, and industrial needs. Our team ensures your connectivity is reliable, secure, and future-ready! Our flexible packages are designed to meet the needs of homes, businesses, and large-scale operations.

Outdoor Essentials

Outdoor Essentials is built for businesses with an outdoor patio or linking security cameras and smart TVs for device control.

Outdoor Advantage

Built on the latest Wi-Fi 6 technology, Outdoor Advantage is built for midsize acreages and large venue spaces. This device withstands extreme weather temperatures from 40°F to 158°F.

Outdoor Unlimitied

Outdoor Unlimited caters to large ranch areas and rural expansion for maximum coverage in large areas.

Ready to expand your reach? We’re ready to build the right outdoor solution for your property.

Microsoft has officially announced that Windows 10 support will end on October 14, 2025—marking the end of regular security patches, bug fixes, and feature updates. After a decade as one of the most widely used operating systems, Windows 10 is being phased out in favor of Windows 11. If your business hasn’t made the switch yet, now is the time to start planning. This guide will walk you through what’s changing, what your options are, and how ALLO Business can help.

Key Takeaways:

  • Windows 10 support ends on October 14, 2025, which means no more security updates or bug fixes.
  • Windows 11 includes a modern interface, better performance, and advanced features.
  • Continuing to use Windows 10 may expose your business to security risks, compliance issues, and compatibility problems.

What Does It Mean?

Microsoft regularly phases out older systems as part of its software lifecycle. According to the official announcement, Windows 10 will no longer receive security or feature updates after October 14, 2025. This puts your devices at risk of malware, data breaches, and performance degradation. While your PC will still function, it will be increasingly exposed to modern cyber threats and compliance risks.

Risks of Staying on Windows 10

Increased Security Threats

Without regular patches, your system will be vulnerable to known exploits—making you an easy target for ransomware, phishing, and other cyberattacks.

Compliance Concerns

Many industries require up-to-date software to meet security and privacy standards. Running outdated systems could put your business out of compliance.

Compatibility Issues

As software providers shift focus to Windows 11, older systems may stop receiving updates or support—creating disruptions for your apps and workflows.

Upgrade Options

Upgrade to Windows 11

If your current PC meets the minimum system requirements, you can upgrade for free.

Buy a New PC with Windows 11

If your device isn’t eligible for the upgrade, consider purchasing a new system with Windows 11 pre-installed.

Extended Security Updates (ESU)

Microsoft offers an Extended Security Update program for businesses. You can pay $30 per device for critical patches through October 2026.

Windows 11

Upgrading to Windows 11 gives you modern technology, with a wide range of features, capabilities, and enhancements within it. The new OS will provide a modern user interface, enhanced gaming experience, and overall improved performance. To get Windows 11, update your current PC, or opt in for a new device with it pre-installed.

Enter ALLO Business

As your local technology partner, ALLO Business is here to help you make a smooth and secure transition from Windows 10 to Windows 11. We can assess your current systems, provide upgrade recommendations, and help you meet compliance requirements.

Don’t wait until support ends—reach out to our team today and future-proof your business.

Let’s face it—cyber insurance can be overwhelming, especially with all the technical jargon and policy fine print. But as cyberattacks become more frequent and sophisticated, protecting your business is no longer optional. Whether you run a small shop or a growing enterprise, understanding and investing in the right cyber insurance policy is critical. Not sure where to start? ALLO Business is here to make it simple. 

What Is Cyber Insurance? 

Cyber insurance for businesses helps protect against the financial fallout of data breaches, ransomware attacks, and other cyber threats. These incidents often lead to legal fees, compliance penalties, lost revenue, and costly downtime. A strong cyber insurance policy helps cover these expenses—so your business can recover quickly and continue operating with minimal disruption. 

Why Cyber Insurance Matters More Than Ever 

Cyber threats are becoming more frequent, more complex, and more expensive to recover from. Even businesses with strong cybersecurity tools in place can fall victim to an attack. That’s why a customized cyber insurance policy is a smart addition to your security strategy. Here’s how it can help: 

Mitigate Financial Risks

Cyber incidents can lead to major expenses such as legal fees, data recovery, system repairs, and even ransom payments. Cyber insurance helps absorb these unexpected costs, so one attack doesn’t derail your entire operation. 

Protect Your Reputation

A data breach can damage the trust you’ve built with customers and partners. Many cyber insurance policies include public relations support and notification services to help you respond. 

Recover from Attacks

Getting back to business after a cyberattack takes time, tools, and resources. Cyber insurance can cover downtime, recovery efforts, and access to expert response teams, helping you restore systems and operations faster. 

How ALLO Business Can Help 

Strengthening your cybersecurity posture through proactive measures like network assessments and employee training can lead to better cyber insurance coverage and lower premiums. ALLO Business makes that process easier. From improving your infrastructure to helping you meet compliance requirements, we’re here to support your insurance journey—and even connect you with trusted providers. Let’s simplify cyber insurance together. 

Ransomware remains one of the biggest cybersecurity threats facing businesses across industries. This form of malware blocks access to critical files, documents, and database systems until a ransom is paid – often with no guarantee of recovery after payment. Cyber threats are evolving faster than many organizations can respond, and the impact of an attack is immediate and destructive. That’s why it’s essential for companies to invest in cybersecurity services for small businesses before they find themselves in crisis.

Is your company equipped to handle the worst case-scenario? Effective defense goes beyond protection – it demands a proactive strategy. Implementing preventative measures, establishing incident response plans, and maintaining a recovery strategy is essential for organizational resilience.

Imagine a scenario where your access to operational systems is suddenly cut off. Files are encrypted, and ransom demand appears. Your team scrambles to respond, but critical time is lost. This situation is a reality for many businesses. Consider the following hypothetical situation that may feel too familiar:

Inside a Realistic Cyberattack Scenario

Smith Dental Care: Vulnerabilities and Routine

Smith Dental Care has been a trusted fixture in the Westborough community for over 30 years, serving generations of families with personalized care and a dedicated staff. They’re a long-standing practice with a trusted reputation and patient loyalty. However, while their commitment to service never wavered, their technology infrastructure hasn’t kept pace, relying on aging systems and “good enough” tools that no longer met modern standards for security and efficiency.

The Attack: A Seemingly Harmless Email

It’s Monday morning and Dr. Smith has a very busy day ahead of him. He relies on his team to keep the business running smoothly: the receptionists, assistants, and hygienists are all important aspects of the clinic. They open at 8:00 each weekday, and Susan, the front desk secretary, unlocks the door with a hopeful week ahead.

A few hours into the day, Susan receives an email from a familiar address, Dr. Smith’s wife. The email states that she is bringing lunch to the office and requests each individual person’s order. Attached to the email is a link to an Excel spreadsheet. What a kind gesture!”, Susan thought, and immediately forwarded the email to the rest of the office.

As the staff open the Excel file, each is met with a suspicious message claiming all file access has been denied. Confused and concerned, the staff brings the access request to Dr. Smith, only to discover the problem was much larger than a ham and cheese sandwich. Within the hour, all systems go dark – personal logins and patient records are inaccessible as workflow comes to a standstill. A ransomware attack has occurred, placing the clinic in a state of uncertainty and heightened risk.

A new message appears and demands $1 million in Bitcoin with a four-hour deadline, threatening to expose the practice’s sensitive patient information online. Dr. Smith seemingly only has two options: pay the ransom or face immeasurable consequences. His reputation, financial position, and community trust are on the line.

Ransomware Red Flags

  • Unexpected emails with attachments or links, even from familiar contacts
  • Files or systems that suddenly become inaccessible
  • Pop-up warnings demanding payment or encryption notices
  • Unusual file extensions (e.g., .locked, .encrypted)
  • Unexplained system slowdowns or crashes

What to Do in the First Hour of a Breach

  1. Disconnect infected devices from the network
  2. Notify your internal IT/security team immediately
  3. Document the incident with messages, screenshots, and file names
  4. Avoid paying the ransom without consulting legal or security experts
  5. Contact your cybersecurity partner (like ALLO Business) to initiate recovery

Fallout: Operational and Reputational Collapse

The ransomware attack resulted in a full shutdown of the clinic for three weeks. News of the incident spread to social media and the local news station. Patients were forced to drive 45 miles to the next dentist. New and existing patients were turned away when they showed up for appointments booked months prior. Critical care was interrupted, revenue came to a halt, the clinic experienced measurable damage to its reputation, and patient confidentiality was compromised. If only Smith Dental Care had implemented preventative security measures and a clear recovery strategy, the impact could have been significantly reduced.

How You Can Prevent This

ALLO Business Cybersecurity Services

Organizations across all industries that rely on digital information face an unprecedented level of risk. While cybercriminals constantly evolve their tactics, ALLO Business stays ahead with the latest solutions.

At ALLO Business, we secure your business with cutting-edge solutions to be your digital armor. The fallout of a ransomware attack leads to fines and legal costs from HIPAA violations, hurt reputation, operational downtime, and loss of patient trust and attrition.

Why Cyber Insurance Matters

Even with robust internal security measures in place, your practice remains vulnerable. We deliver scalable, advanced services that takes a multi-layered approach to strengthen your defense against cyber threats such as:

  • Plan de recuperación ante desastres
  • Almacenamiento seguro en la nube  
  • Monitoreo de PC
  • Mantenimiento y Actualizaciones
  • Dark Web Monitoring & Cybersecurity
  • Endpoint Detection Response
  • 24×7 Monitoring and Threat Detection
  • Anti-virus and Anti-malware Protection
  • Cybersecurity Insurance

The fallout of a ransomware attack leads to fines and legal costs from HIPAA compliance violations, hurt reputation, operational downtime, and loss of patient trust and attrition. Even with robust internal security measures in place, your practice remains vulnerable.

Get a Cybersecurity Assessment Today

In addition to strengthening IT infrastructure, securing a comprehensive cybersecurity insurance policy is essential. We’ve got you on that end, too. Don’t wait for an attack to reveal the gaps in your defense – schedule an assessment today.

Why HIPAA Compliance Matters for Your Organization:

In today’s digital world, sensitive data is more valuable and vulnerable than ever before. HIPAA Compliance isn’t just a legal formality. It’s an essential part of protecting your business and your reputation. Negligence and noncompliance can lead to loss of trust, lawsuits, and unprofessionalism. Learn how ALLO Business can be your advocate and help you create safe business practices.

What is HIPAA and Who Needs to be Compliant?

Health Insurance Portability and Accountability Act (HIPAA) is a federal law that was passed in 1996 in order to protect sensitive information. It was modified for the digital age by the HITECH Act in 2009. A common misconception is that HIPAA only applies to healthcare professionals. Covered entities and business advocates must adhere to being HIPAA Compliant. The Department of Health and Human Services (HHS) also updates regulations regarding compliance periodically. Compliance goes far beyond checking the box—it’s about creating a culture of awareness and laying the groundwork for a robust security framework that can be integrated across every area of the business. Are you compliant?

Why HIPAA Compliance Is Important:

Trust Starts with Data Privacy

Safeguarding client information is essential for ethical business practices. Negligence or outdated systems significantly increase the risk of data breaches. If sensitive information is leaked, lost, or stolen, it’s not just the client who suffers—you do too.

Risks of Noncompliance

Implementing a multi-layered digital security system, based on a thorough risk assessment, vital to prevent breaches. Companies that do not implement these systems not only fail to protect their patients, but can suffer major financial implications from government fines and lawsuits. Mishandling private information undermines your business’s ability to protect itself, leading to a damaged reputation.

The OCR Penalty System

In 2024, the average penalty for noncompliance was $544,847. Fines are issued by the HHS Office for Civil Rights (OCR), and lawsuits are brought by state attorneys general (SAG). Settlement amounts are up to the discretion of the attorneys general, but the OCR issues fines based on the following four-tier system:

 

Penalty Tier Level of Culpability Minimum Penalty per Violation Maximum Penalty per Violation Annual Penalty Limit
Tier 1 Lack of Knowledge $141 $35,581 $35,581
Tier 2 Reasonable Cause $1,424 $71,162 $142,355
Tier 3 Willful Neglect $14,232 $71,162 $355,808
Tier 4 Willful neglect (not corrected within 30 days) $71,162 $2,134,831 $2,134,831

 

HIPAA violation fines – updated for 2025. The HIPAA Journal. (2024, August). https://www.hipaajournal.com/hipaa-violation-fines/

How ALLO Business Supports Compliance

HIPAA compliance is crucial to protect sensitive data from hackers and breaches. ALLO Business offers real-world expertise through affordable, customizable packages to meet the cybersecurity needs of any size business. We utilize multi-layered defenses, carefully managed systems, and updated technologies paired with policy expertise to safeguard data and ensure HIPAA compliance.

  • All Policies & Procedures in One Place
  • Cybersecurity & HIPAA Training for Your Staff
  • HIPAA-Compliant Phone Systems
  • Modern Cybersecurity Tools
  • Customizable Packages (Including Small Clinic Packages)

Your Pain Points, Our Solution:

  • No Process for Notifying Patients About Breaches? We create processes.
  • No Written Cybersecurity Policies? We define policies.
  • No HIPAA Training for Staff? We educate people.

Protect Your Data. Defend Your Business.

Data breaches are real, costly, and preventable. Be proactive in protecting personal health information with cutting-edge cybersecurity solutions. Contact ALLO Business to be your partner in HIPAA compliance. We help cover all aspects of your business—affordably, expertly, and securely. Learn how ALLO Business can be your advocate and help you create safe business practices.

PCI DSS 4.0 Now Enforced—Is Your Business Compliant?

PCI DSS 4.0 Key Points

  • Full enforcement began April 1, 2025
  • Applies to any business handling cardholder data
  • Major updates: MFA, training, network logging, written policies
  • ALLO can help with implementation, monitoring, and training
  • Schedule a free readiness assessment now

Businesses that handle credit card data face higher risks than ever—non-compliance with PCI DSS 4.0 could mean costly breaches, fines, and lost trust. Full enforcement began April 1, 2025, and the time to act is now.

The latest version of the Payment Card Industry Data Security Standards (PCI DSS) introduced more rigorous protections to secure payment systems, reduce breaches, and strengthen customer trust. Whether you process a handful of transactions or manage thousands a day, these updates affect you.

If your organization accepts credit cards or stores payment data, now is the time to take a second look. Here’s what you need to know—and how ALLO can help ensure your business remains secure and compliant.

 

What Are the Key Changes?

The most significant update in PCI DSS version 4.0 is the shift from a checklist approach to a more flexible, outcome-based framework. This means organizations now have the option to meet some requirements through customized implementations—as long as the outcome aligns with the standard’s intent. However, this flexibility comes with increased responsibility, as businesses must provide thorough documentation and justification for any custom controls.

Here are some of the most important PCI DSS 4.0 updates to be aware of:

Written Policies and Procedures
Businesses must establish formal, documented policies and procedures for each requirement. These documents need to be reviewed and updated regularly to reflect evolving threats and business changes.

Employee Security Awareness Training
Training must go beyond general awareness. Employees should be equipped to detect phishing attempts and securely handle cardholder data.

Real-Time Log Monitoring
PCI 4.0 emphasizes continuous monitoring. Businesses need automated systems to log, flag, and review suspicious network activity

Role-Based Accountability
Organizations must clearly define responsibilities for maintaining PCI compliance. This includes identifying which roles oversee specific security tasks and ensuring accountability.

Multi-Factor Authentication (MFA)
MFA is now required for all access to the cardholder data environment (CDE)—not just for administrators.

These updates are designed to help businesses proactively manage risk, not just react to it. That means security can’t be an afterthought—it must be integrated into day-to-day operations.

 

Why PCI Compliance Matters

Even one gap in compliance can expose your business to serious consequences. In addition to fines from payment processors or card brands, a data breach could lead to legal liability, loss of customer trust, and lasting damage to your reputation.

These new standards apply to organizations of all sizes—whether you’re a large enterprise or a small local business. No matter how many transactions you process, if you handle credit card data, PCI DSS 4.0 applies to you.

Even a single oversight in PCI compliance can open the door to fines, legal action, and long-term damage to your reputation. PCI DSS 4.0 applies to all businesses that handle cardholder data—no exceptions. Whether you run a corner shop or a multi-location enterprise, the risks of non-compliance are real and rising.

 

How ALLO Can Help

Navigating these changes can be overwhelming, especially without in-house security experts. That’s where we come in. ALLO works with businesses to simplify the process and fill the gaps—no in-house security team required.

Create & Maintain PCI Documentation
Clear, audit-ready policies and procedures that meet new documentation standards

Automated Network Logging & Reviews
We’ll deploy tools to help you detect threats in real-time—before they become a problem.

Secure Access & Identity Controls
From MFA to identity verification, we help protect your most sensitive systems.

Team Training & Anti-Phishing Drills
Strengthen your human firewall through role-based education and simulated phishing campaigns.

User-Specific Logins
We’ll eliminate shared credentials and ensure access is role-based and traceable.

Intrusion Detection and Prevention Systems (IDPS)
Our managed security tools alert you to unauthorized access before damage is done

No matter where you are on your compliance journey, ALLO can help close the gaps.

 

Don’t Wait Until It’s Too Late

The PCI DSS 4.0 deadline has passed—but compliance is ongoing. If you’re unsure where your business stands, now is the time to act.

Schedule a PCI DSS 4.0 Readiness Assessment with ALLO and get expert help to evaluate your risks, close any gaps, and build a plan for long-term protection.

PCI compliance isn’t just about avoiding penalties—it’s about safeguarding your business, your customers, and your future.

Schedule Your Compliance Assessment today.

Giving is central to our core values, vision, and ALLO heart. Along with providing our customers with world-class high-speed fiber internet, TV, and phone, ALLO has been committed to supporting our communities and giving back since 2003.

ALLO por la Educación is one of those initiatives created from our company core value to be local. ALLO ended 2024 with this philanthropic program, and we’re excited to share with you how high-speed fiber internet customers raised nearly $200K for local schools across Arizona, Colorado, and Nebraska.

How ALLO for Education Works: A High-Speed Fiber Internet Donation Program

Program History

ALLO for Education was born from a heartfelt commitment to helping our local schools thrive while bridging the digital divide. Since its start in 2015, the program has donated more than $372,000, enabling schools to upgrade technology, purchase new digital tools, and continue educating our future leaders.

As the need for updated technologies and essential programs grew in schools throughout our communities, we decided to bring back the program in 2024. When residential customers in any of our fiberhoods signed up for high-speed fiber internet or other ALLO services from November to December 2024, they had the opportunity to select a local school to receive a $50 donation from ALLO. That meant new customers getting to enjoy high-speed fiber internet and that warm, fuzzy feeling that comes with giving back.

Donations to Schools Across AZ, CO, and NE

We tallied up the donations, and a total of $193,000 was given to 104 schools across Arizona, Colorado, and Nebraska, making the total donations since the program’s inception a whopping $565,000.

Why Community-Powered Internet Matters

Technology continues to evolve rapidly, and our schools deserve the tools and resources to keep pace. This program reflects a shared commitment to ensuring that educators can teach with the technology-forward resources today’s students need to succeed. Thanks to the support of our community, we’re making a lasting impact where it matters most.

How Donations Made an Impact

ALLO for Education check presentations showing community members and schools receiving donations totaling $193,000 across Nebraska, Colorado, and Arizona.
Thanks to ALLO’s high-speed fiber internet customers, over $193,000 was donated to 104 schools across Arizona, Colorado, and Nebraska.

ALLO for Education check presentations showing community members and schools receiving donations totaling $193,000 across Nebraska, Colorado, and Arizona.

ALLO Fiber Gives Back

We want to thank every community member who signed up for ALLO and selected a school to make a difference. By becoming an ALLO customer, you receive the benefits of an all-fiber network while the schools in our communities create an environment where technology fuels growth, learning, and connection. Plus, you spark other ideas on additional ways we can live out our local core value to support our communities.

Sign Up and Support Future Donation Opportunities

While the ALLO por la Educación campaign may evolve year by year, our commitment to local schools and supporting the community remains strong. We encourage you to sign up for high-speed fiber internet to stay informed about other ways we’re giving back.

 

 

 

 

 

 

 

 

 

In our communities, schools are the heart of future promise, nurturing and empowering students to become tomorrow’s leaders. The dedication of educators, along with the innovative spirit of local schools, is pivotal in shaping the lives of our youth. However, as they strive to inspire and educate, the need for updated technologies and essential programs continues to grow.

Enter ALLO por la Educación, an initiative born from a heartfelt commitment to helping our local schools thrive while bridging the digital divide. Since its start, the program has proudly contributed more than $372,000, enabling schools to upgrade technology, purchase new digital tools, and continue educating our future leaders.

“Not only do we benefit greatly from ALLO and their customer service that they provide to our school system, but we also benefit so much from their financial donations. Our teachers have morphed into a blended classroom, and you need to have a lot of consistency and a lot dependability in your technology. To have an opportunity to use these funds to help with that is something that will benefit us, not just now, but in the future and for years to come,” Kevin Dodson, the North Platte Catholic Superintendent, said.

In 2024, we reintroduced the program to even more communities in our fiber footprint. Here’s how it worked: Any new residential customer who signed up from November 1st to the end of December could choose a local school to receive a $50 donation from us. Not only did new customers enjoy the benefits of blazing-fast fiber service, but they also had the opportunity to contribute to the well-being of their community.

 

We’re excited to announce that we’re counting up all the generous donations for the 2024 ALLO for Education Program! Stay tuned to see the impact we can make together!

 

While we tally up the numbers for the 2024 program, we’re looking forward to the future impact this will have on communities throughout Arizona, Colorado, and Nebraska. We are proud to continue this tradition with the help of our friends, neighbors, and new customers as we build a brighter future for students and educators!

Stay tuned for the official total funds raised and for more chances to get involved in shaping the future of our youth.

 

When assessing speed and quality, the two best internet connections are cable and fiber. Each of these is superior to DSL, satellite and fixed wireless internet. Within that, though, both cable and internet 100% de fibra óptica have their pros and cons. Still, there is a clear winner when it comes to the question of fiber vs cable internet.

Here are some insights into these leading technologies.

The Differences Between Fiber and Cable

The primary factor separating cable and fiber is the way information is transmitted. Cable uses electricity to carry data, while fiber accomplishes this with pulses of light. Cable uses heavy-duty wires containing a copper core, which is insulated by aluminum, a copper shield and plastic. Fiber uses a small, highly flexible strand of glass wrapped in a protective coating to transmit the pulses of light containing the data.

Because it relies upon electricity, cable can be disrupted by weather events as well as electromagnetic interference. Thus, your cable connection might fail or run very slowly in extreme cold or during storms. Distance, interference, and network congestion can also hamstring cable. Fiber avoids these drawbacks because there is no electrical signal to disrupt. As a result, fiber can carry more data with greater clarity, as well as travel greater distances at higher speeds without amplification.

Of course, any objective discussion of fiber vs cable internet must acknowledge that both have their pros and cons.

Cable – Pros & Cons

The elder of the two technologies, cable internet has been around much longer than fiber. As a result, cable enjoys a much larger footprint. Cable Internet is available everywhere you can get cable TV, which is most of the country. Cable modems can also be placed nearly anywhere in a typical home, which can help you optimize its location for the best Wi-Fi connection. Cable is also typically offered at lower introductory prices.

On the other hand, as mentioned previously, cable is considerably slower than fiber; both in terms of upload and download speeds. Further, the more users there are trying to access a cable network, the slower the speeds users will experience. Cable internet plans also tend to come with all sorts of conditions, such as price hikes, data caps, equipment fees and contracts.

Fiber – Pros & Cons

The fastest internet connection type, fiber has upload and download speeds that match—which is particularly beneficial for gaming. Network congestion and interference are much less likely to occur with fiber.

The other side of fiber is limited availability. According to recent FCC findings, fewer than 50% of households in the U.S. have access to fiber. Fiber’s starting prices can be higher than cable as well. The availability of fiber Internet bundles also trails those of cable, which can sometimes mean fewer TV and home service options.

Got a Need for Speed?

Cable doesn’t even come close to fiber when it comes to speed. Most fiber systems are good for a minimum of 200 Mbps up to 1,000 Mbps. That’s upload and download. To give you an idea of just how fast this is, a typical two-hour movie can be downloaded in just under 10 seconds with a 1,000 Mbps connection. It would take about 10 minutes to download that same film with a 20 Mbps connection.

What’s more, fiber’s upload speed tends to match its download speeds. The same cannot be said for cable, as its upload speeds are significantly slower. This symmetry is ideal in situations that require heavy two-way internet usage such as gaming.

Cable’s lower Mbps transfer rate is just one of the speed-related concerns. Cable networks split their bandwidth among all the users on the system. This can make your connection even slower when—for example—everyone in your neighborhood is streaming the big game.

It Really Comes Down to Availability

The fastest internet connection on Earth is only as good as your ability to access it. And here, when it comes to fiber vs cable internet, cable does have a significant advantage. As things currently stand, the availability of cable internet exceeds the availability of fiber, so you’re more likely to have access to cable internet than fiber—for now. However, you’ll be much happier with fiber than cable, if fiber is available to you now. Your internet connection will be more stable, you’ll enjoy higher speeds, and your system will be future-proofed.

Future-proof your home

Get ALLO Today

It’s your first race against other players in Gran Turismo 7. Going into turn one, you see an opportunity to pass another racer. You send the command, but your car doesn’t respond right away. Meanwhile, the other driver is through the corner and gone. You’re certain you have the best internet speed for gaming, so what caused the delay?

The Importance of Speed and Bandwidth

While a fast fiber internet connection is absolutely desirable, a few other factors come into play when you’re considering the best internet speed for gaming. These include your download speed, your upload speed and the bandwidth you have available.

Download Speed vs Upload Speed

Download speed is a measure of the amount of time it takes data to reach you after being pulled from a server. Upload speed is how long it takes data you send to reach the server. Providers tend to focus on high download speeds because the way most people use the internet—streaming music and video, as well as viewing web pages—relies on downloading. However, gaming relies just as heavily on uploading as it does on downloading, so you need fast uploading speed too.

Why Bandwidth Matters

You can have the fastest internet connection available and your gaming experience could still be slow if other devices are sharing your internet connection. The more devices you have using your connection at one time, the slower it will run because of bandwidth constraints. Bandwidth is a measurement of your connection’s ability to transfer large amounts of data simultaneously. A good way to think about this is to compare a two-lane road to a six-lane freeway. Generally, a six-lane freeway has the capacity to move more cars during a given amount of time than a two-lane road. Thus, it can be said the six-lane freeway has more bandwidth. In other words, the greater your bandwidth, the more data you can transfer at a faster rate.

Latency is The Primary Factor

While speed and bandwidth are important, latency is also an important concern when you’re trying to figure out what internet speed you need for gaming. Latency—the delay that occurs between your commands and the game’s responses—can be a limiting factor, regardless of the advertised speed and bandwidth of your internet connection. In all likelihood, your command arrived a moment too late to pass that other car because you had a higher latency rate than your opponent.

Causes of High Latency

The hardware your network uses, where a server is located, and the type of connection you have to that server all come into play when you’re considering latency. Data (your turn command for example) travels over the internet in packets. The speed at which it travels, how far it has to travel, and the number of routers through which it must travel will determine the amount of time it takes a packet to reach its destination and move your car. Your router can also be a chokepoint. That’s why it’s a good idea to get the fastest, most efficient router you can find for gaming purposes.

How to Measure Latency

A ping command can be used to measure the latency rate between your gaming device and the game’s server. The lower your ping rate, the more responsive a game will be to your commands. A ping rate of 20 milliseconds or less is good. Up to 50 milliseconds is considered okay. Anything above 50 milliseconds usually won’t cut it in games that have a lot of action.

Minimizing Latency

Do everything possible to ensure your gaming device is the only thing using your network when you’re playing. A direct Ethernet connection is also less subject to latency than a wireless connection. However, if wireless is your only choice, make sure you’re as close to your router as possible when you play. Also, the closer you are to your game’s server the better. Always select the closest server to your location when you have a choice.

So, What’s The Best Internet Speed For Gaming?

While it does matter, internet speed is just one of the factors you need to consider. Ideally, you’ll have a hard-wired, dedicated internet connection for your gaming device. A fiber connection offering fast upload and download speeds is preferred too. And, always choose the closest game server to your location when you have the option to do so.

As for speed, 500 Mbps or better will work, assuming you have all of the other factors in check. ALLO Fiber offers 2 Gbps of upload y download, with a typical latency of four milliseconds. We also offer complete control over your home network, so you can prioritize your gaming system over the other devices in your home. This will ensure you have the optimal bandwidth to cross the finish line in first place.

Finish in First Place with ALLO

Upgrade Your Gaming

ALLO Business is your trusted Managed Services Provider (MSP).

For many years, Avid Communications built stronger relationships with our clients than most telecommunications companies. Why? Because we were more responsive to their needs. We became their trusted advisor for these services.

After a while, we noticed many clients lacked a trusted advisor for managed services such as desktop support and technology management. We hesitated for a long time before entering this business. This was mainly because we have great relationships with many managed service providers (MSPs) and didn’t want to step on their toes in any way. So when we finally decided to jump in, we provided assurances to our MSP partners that we would respect their position with accounts and would continue to support their growth.

Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly-employed staff. It is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done.

To businesses who had already found someone they trust, we said, “Stay put! If you’re lucky enough to have someone like this, there is no need to make a change.”

ALLO Business Technology Solutions

For clients who lacked a trusted IT advisor, we stepped into the breach. We launched True Owl in 2021 as a provider of managed services. We’ve kept our word to our partners, and we’ve enjoyed watching them grow and prosper. Many have sold their businesses as the managed services industry consolidates, and often the level of local support deteriorates. We are ready to pick up the slack when that happens.

Since the launch of True Owl, Avid itself has been acquired by ALLO Communications. ALLO has allowed us to double-down on our managed services offering, and both our client base and employee numbers have grown several times over.

True Owl now operates under the ALLO Business name, and the services we provide have expanded. We refer to those services as ALLO Business Technology Solutions (or Tech Solutions for short). But our aim is true: we want to earn the right to be your trusted advisor in all that we do!

If you don’t have a trusted managed service provider for your company or organization, please give us a call!

Nonprofit organizations truly are the unsung heroes of our community. It is inspiring to see the hard work and dedication of those who put in the work and volunteer for Greeley and its people. Being local is one of ALLO’s core values, and this program is one way we can show our gratitude and support to nonprofits right here in our backyard. It is our way of giving back to those who already give so much.

What is Community Connect?

We brought the Programa Community Connect to Greeley in December 2023, where we awarded 25 eligible nonprofits with free 1 GIG internet service for three years. Our goal is to relieve some of the financial stress nonprofits face so they can continue to do what matters most and change lives locally. A reliable, fast, and stable internet connection is essential in today’s world, and our mission is to ensure day-to-day operations run smoothly and worry-free for all.

Hear From Our Heroes

“ALLO’s free service will impact the museum in such a positive way. Just having the ability to take that funding and use it for other things in the community and other programming that we do is a huge gift to the museum.” – Michelle Kempema, Colorado Model Railroad Museum.

Hearing the positive feedback and how this funding and reliable connection will help nonprofits excel in their expertise and create more time and space for their passions to grow fills our ALLO hearts with joy. They, and many others, have brought so much happiness and structure to the community. We can’t wait to see what continues to flourish from their tremendous efforts.

Moving Forward

Ending the digital divide has always been at the heart of what ALLO does. It is the core of who we are as a company. Affordable, reliable, and future-proof service should be accessible to all, and we will continue to expand this program within Greeley and the rest of the fiber communities we serve.

We care deeply about our customers, teammates, and communities, and we look forward to continuing to grow and show our love for the people who live, work, and play in Greeley.

ALLO Fiber president Brad Moline
ALLO Fiber Community Connect Giving Back to Local Nonprofit
ALLO Fiber giving back to local nonprofits
ALLO Fiber giving back to local nonprofits
ALLO Fiber - Greeley Colorado Mayor speaking about ALLO
ALLO Fiber - giving back to local nonprofits

We invited all 25 selected nonprofits and their guests to celebrate with us in December 2023. We heard from ALLO Fiber President and CEO Brad Moline and Greeley Mayor John Gates. The night was spent with food, drinks, and good times as we connected with those working so hard to make Greeley the best it can be. It was a very special night!

 

Building fiber networks across Arizona, Colorado, Nebraska, and Missouri is the easy part. Pushing through world-class service, backed by an exceptional local team that consistently puts you first, is something we continue to strive toward every single day. And since we don’t let our customer support ball drop, we’ve had the honor of winning several awards across our fiberhoods. We have won the #1 Best Internet Service Provider award in Lincoln for many years in a row by KFOR, and the #1 ISP in Scottsbluff, Fremont, North Platte, and Northeast Nebraska. The awards don’t stop here.

Speed test during fiber installation

Our fiber-optic infrastructure has been noticed on a state and national level. Due to this, our team has received recognition for our fast internet speeds, including being named the Fastest ISP in Nebraska and the Midwest by HighSpeedInternet.com, the 4th Fastest ISP in the United States by PCMag, and the #1 Gaming ISP by PCMag.

On top of our amazing fiber-optic service, we hire top-tier employees who are committed to delivering exceptional service. Our employees go above and beyond to ensure our customers are taken care of right from the start. Not only do our employees love their jobs, but we also offer a range of benefits that are hard to pass up. Employees receive free ALLO service, insurance, health and wellness perks, a generous ETO package, and much more. Our employees have spoken up about why this is the best place to work, and to prove it, we won the Best Place to Work in Lincoln award for several years by the Lincoln Journal Star, KFOR, and Woods & Aitken, the Above and Beyond Award by ESGR, and the Hire Vets Medallion Award from the US Department of Labor.

While these are just a few of the awards we have won in the past 20 years, we are proud of the recognition we’ve received across our communities. We sincerely appreciate the residents and businesses across our fiberhoods who have cast their votes for ALLO. We will continue to always put you first while delivering the exceptional service that you deserve.

Thank you to our customers, as we wouldn’t be where we are today without each and every one of you.

Find the full lineup of our hardware on our website, www.allocommunications.com/awards/.

The years have passed by, from 2003 to 2023, two decades of ALLO setting the standard for exceptional telecommunications service in multiple communities across three states. In 2023, we celebrated our 20th year ALLOversary, and what an incredible year it was.

As we revel in the joyous memories and exhilarating moments of our 20th-year celebration, let’s take a trip down memory lane to relive the activities and fun that made our anniversary year truly special.

The year began with a burst of excitement as we launched our anniversary celebration with a bang! From themed events to vibrant decorations across our offices, the spirit of celebration was felt in every corner of our company.

The celebrations were not just about us; they were about our communities, customers, and supporters who have been instrumental in our journey. We hosted monthly live video streams with ALLO leaders, sponsored community events, and hosted concerts to express our sense of togetherness and gratitude.

We extend our heartfelt appreciation to our incredible communities, our devoted team, and everyone who joined us in making our year unforgettable. Your participation, enthusiasm, and support made our 20th anniversary a resounding success.

Our excitement for the future is without bounds, and the next chapter for us holds great innovation, deeper connections with our local communities, and a continued commitment to providing our customers with excellent service. We look forward to the next era of our digital evolution.

Move over kitchens and bathrooms–fiber has moved up on the must-have list for homebuyers. Now more than ever before, people want to work, learn, and access telehealth applications from home. Modern lifestyles require modern internet powered by a fiber network. 

A 2023 study showed that fiber-delivered internet access could increase a home’s value by almost 5%. On average, U.S. consumers would require a 4.9% decrease in price for a non-fiber home, a 3.2% decrease for a non-fiber condo, and a 12.8% decrease for a non-fiber apartment.  

What’s the Data Saying? 

The Fiber Broadband Association’s (FBA) 2023 consumer research study highlights that fiber is no longer just a bonus–it’s a necessity. U.S. consumers rated high-quality broadband as the second most important amenity in a home, just after a laundry room.  

Nearly two-thirds of all consumers consider fiber to be the best internet service delivery method in terms of speed and reliability. 

Beyond that, there is an increasing body of research linking investment in broadband networks with accelerated economic performance. Communities with fast and reliable fiber networks often exhibit higher rates of per capita GDP.  

Fast and Reliable Internet for Remote Workers 

Not only is the internet a prime source of communication and entertainment, but it’s also essential for the American white-collar workforce. With over 40% of Americans working remotely full-time or part-time as of June 2023, fast, secure, and reliable internet has become an invaluable asset.  

Remote workers favor internet 100% de fibra óptica because cable internet can be significantly slower and far less reliable than fiber.  

Cable internet speeds typically range from 10-250 Mbps for downloads and 5-50 Mbps for uploads. Fiber internet, however, can provide 500 Mbps – 2 GIG for both downloads and uploads—a critical benefit for those looking to use video conferencing tools at home.  

The Future of Fiber 

Even those who don’t work from home are more likely to want high-speed internet for telehealth applications than they were a few years ago. Five times more patients utilize telehealth services now than before the COVID-19 pandemic, and that number is expected to increase. 

At ALLO Business, our goal is to provide our customers with a personalized, best fit for their unique circumstance. Luckily, we have access to the technology to make that happen. For almost two decades, we’ve been building our arsenal of telecom solutions. We can solve just about any problem our customers may have, and odds are we can solve ones they don’t even know exist. It’s our duty to make our customers aware anytime there is a new and noteworthy tool. Right now, Microsoft Teams Phone is that new noteworthy tool.

Microsoft Teams Phone

Many of you are likely familiar with Microsoft Teams, even if your organization doesn’t use it. For those unfamiliar, Teams is a great solution for small to large businesses that value internal communication. We recently switched to Microsoft Teams ourselves, so we feel confident in this recommendation. Teams Phone is an addon for Microsoft Teams which introduces the ability to make and receive calls from your existing phone numbers. It sounds simple (and it is) but the potential efficiency gain is game changing for many businesses.

All the same functionality, all in one place.

When we explain Teams Phone to interested customers, you can tell they think they’re missing something. It can’t be that simple, can it? Turns out, it is. If you’re used to Teams, it couldn’t be easier. Teams Phone simply introduces a new tab in the Teams application where you can make calls, take calls, and perform the other actions you rely on your physical or soft phone for.

If you’re used to ALLO Business’s hosted phone system, then a move to Teams is an easy transition. We’ll help you through the entire process of transition, which takes about three weeks from start to finish. We will cover the porting of all numbers and users to the new service, and we will work with you on adapting your current call flow and auto attendants, which will all remain functional within the new system .

The best solution… for a specific customer.

If it’s not obvious, we think Teams Phone is a great solution, and we highly recommend it to those interested. However, it may not be the end-all, be-all for everyone. For organizations that entirely use Teams, and don’t mind their phones being digital, it’s the perfect technology to bring all your communications into a centralized location and increase efficiency. For organizations that aren’t yet so united behind Teams, this might not be the best solution at this time.

While Teams Phone has a variety of functions, there are some features that do not convert from our hosted system. We recommend talking to your account rep to discuss the options. Luckily, we have those solutions covered with some of our other options.

If Microsoft Teams Phone sounds like a solution that you could really leverage, give us a call at 1.844.560.2556. Otherwise, if you’re having trouble with your current phone system and want someone to take a fresh look, I’m sure we have something that will solve your telecom woes!

Why should your business switch to a cloud based VoIP phone system? You’ll save money, get more reliable service, and gain access to more features. Your system can span multiple office locations and even tie in employees who work from home or on the road. And as new features are developed, your system is updated; no need for new hardware.

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With all of today’s security threats and rapid technological change, how does a business owner determine what type of firewall he or she needs?

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Endpoint Detection & Response (EDR) is essential to protecting against attacks, preventing malware infections, and defusing potential threats in real-time. That is why Soluciones Tecnológicas from ALLO Business includes EDR as a proactive approach to your network’s security.

Comprehensive Security

Our endpoint security can detect advanced threats and stop breaches and ransomware damages, even on an already compromised device. The EDR delivers innovative and proactive endpoint security with real-time visibility, analysis, protection, and remediation. This allows ALLO Business (Negocios) to respond and remediate incidents automatically to protect your data, ensure system uptime, and preserve business continuity. The EDR defends everything from workstations and servers with current and legacy operating systems to POS and manufacturing controllers.

Pre-infection

ALLO Business’s endpoint security proactively reduces threats by continuously assessing vulnerability risks. Endpoints are protected both on and off-line, allowing the EDR to use a machine-learning anti-malware engine to stop attacks before execution. We will discover and mitigate system and application vulnerabilities with virtual patching, reducing the attack surface with risk-based proactive policies

Post-infection

As soon as the EDR detects suspicious process flows and behaviors, it immediately defuses the potential threats by blocking outbound communications and access to the file system. These actions prevent data from being taken, command and control communications, file tampering, and ransomware encryption. This action prompts an automated investigation with minimal interruption to end users.

Learn how to protect your network and all of your endpoints with EDR by contacting ALLO Business today.

In today’s world, technology has truly become a driving force behind most businesses. It is a function of your business that impacts all other areas, which means that basic, reactive IT support is no longer enough. In today’s landscape, you should expect your IT provider to:

  1. Align clients against general and regulatory standards and best practices
  2. Consider compliance as a key ingredient to your success
  3. Understand your business and what goals you are looking to achieve
  4. Tie their knowledge of technology to what they know about your business
  5. Create strategic roadmaps that plan out a technology and security journey that aligns with your budget

At ALLO Business, we pride ourselves in making our processes meet your goals.

We call this Technology Success, which includes:

  • Standards & Best Practices: ALLO Business builds out standards and best practices to keep you in compliance and identify gaps early and often
  • Alignment: ALLO Business performs a regular process that allows the team to identify gaps early and often
  • Strategic Planning: ALLO Business takes the technical information and translates it into what we know about your business, creating a custom and cohesive long-term strategic roadmap

By using our proactive approach to technology and our understanding of your business needs, we can improve growth, profitability, and efficiency. Contact ALLO Business today to take the first step in your proactive approach to your business technology.

A secure and compliant work environment is what data protection regulations worldwide mandate your business to build and maintain. It must be secure enough to mitigate as many risks as possible and be compliant with every single rule/guideline listed in the regulation. The most important aspect to remember is that these regulations take into consideration your remote work environment as well.

No matter how centralized or decentralized your IT environment is, you must prove that you have undertaken the necessary measures to protect the integrity of sensitive data. Your commitment to compliance across all work environments, proven with the required documentation, is the only way you can avoid regulatory action against your business.

Continue reading to find out how you can effectively prioritize your business’ commitment towards compliance with data protection regulations.

Two Unavoidable Pieces of the Puzzle

If building a secure and compliant work environment is akin to putting together a jigsaw puzzle, it would still be incomplete without two essential pieces – the machines and the humans. If the machines and the humans do what they are supposed to do to ensure security and compliance, your business would remain more secure in the face of any major setback.

Although your business may not be 100 percent immune to cyberthreats, it would still be resilient enough to avoid most of them and also recover from an unfortunate breach more quickly while avoiding regulatory action for non-compliance.

Let’s take a look at the significance of the two vital pieces mentioned above and their roles.

The Machines

This piece of the puzzle pertains to every device and portion of technology that is a part of your business’ work environment. You must ensure the right devices are used and the right technology is used to secure these devices. For example, if you are a business required to comply with HIPAA regulations, you cannot use a phone system that does not comply with HIPAA regulations.

Similarly, you must implement an identity and access management (IAM) solution to ensure only authorized users access your business’ network through their devices. These principles do not just apply to the devices in your office. They also apply to any device used to access your network, even if it is an employee’s personal device or any other device allowed under your business’ bring your own device (BYOD) policy.

The Humans

Most businesses tend to neglect the human piece of the puzzle after sorting out the technological piece. You can invest a fortune on the right devices and technology but if your workforce isn’t diligent in following the best security and compliance practices, the puzzle will always remain incomplete. For example, an anti-phishing defense solution can warn an employee about a suspicious email, but if he/she still goes ahead and acts upon the email, your business would still have failed to abide by a compliance requirement.

Whether unwittingly or deliberately, an employee can jeopardize the security of your network and data. A report conducted by Verizon found that 30 percent of data breaches involved internal actors. That counts for something, doesn’t it? Your workforce should be appropriately trained to follow security policies diligently and be held accountable for their actions.

As we move on, let’s understand how you can manage these two pieces to ensure they fit into the puzzle and complete it correctly.

Get a Partner Who Has Done This Before

Building and maintaining a secure and compliant work environment can be a long and tedious process, especially given the additional complexities brought about by the ‘new normal’. Therefore, it is only wise to seek help from a partner who has already helped businesses prioritize and achieve undeterred commitment toward compliance. Fortunately, help is just an email away. Contact us now and let us help you put together the pieces of this complex puzzle.

Have you ever received an email that seemed a bit too urgent, a tad too official, or oddly insistent on a financial transaction? If so, you might have encountered a Business Email Compromise, or BEC, attack. This increasingly prevalent form of cyber threat has been making headlines worldwide, and we are seeing attack attempts hit our clients. As we see BECs increase, we want to shed light on what it is and how to recognize its telltale signs.

What is BEC?

Business Email Compromise (BEC) is a cyberattack where attackers impersonate trusted individuals or organizations through emails to deceive victims into taking actions, such as transferring funds or sharing sensitive information.
Is BEC the same as Phishing?

Two prevalent cyberattacks that often cause confusion are phishing and (BEC). While they share similarities, they have distinct characteristics that set them apart.

Phishing: Casting a wide net

Phishing is akin to a digital fishing expedition. Cybercriminals send deceptive emails, masquerading as legitimate sources, to a broad audience. These emails contain cunningly designed links or attachments, which, when interacted with, lead victims to fake websites or initiate the download of malware.

The ultimate goal of a phishing attack is to harvest sensitive information, such as login credentials, credit card numbers, or personal data. Phishing can target individuals, employees within organizations, or virtually anyone with an email address.

Business Email Compromise: Precision and Expertise

On the other hand, Business Email Compromise (BEC) is a more refined and calculated form of cyber threat. In a BEC attack, the perpetrator focuses on infiltrating an organization’s email communications. This is achieved through tactics like email spoofing, where the attacker mimics the domain or display name of a trusted contact, often a high-ranking executive.

Additionally, BEC attackers invest time in meticulous research about the organization’s hierarchy and processes. Armed with this knowledge, they craft highly convincing emails. The primary objective of BEC is financial gain, typically through tricking individuals into making unauthorized financial transactions.

Here are some tips to recognizing a BEC attack:

Poor spelling, grammar, and punctuation: BEC attempts often contain errors in language usage

Unusual formatting, appearance or domain: Be cautious of messages that look different from the sender’s typical style or come from random domains.

Non-official email address: Messages not originating from official email addresses or domains may indicate a BEC attack.

Improper greeting or signature: Unusual greetings, signatures or contact information could suggest phishing attempts and BEC attacks.

Unusual fund requests: Payment requests to uncommon addresses through unusual methods should be treated cautiously

Urgency & rushed transactions: BEC attackers create a sense of urgency to manipulate victims into acting hastily

Email-only communication: If the sender avoids other channels of communication, it’s suspicious.

Remaining vigilant against BEC attempts is crucial in safeguarding your personal and business information. Always exercise caution when interacting with unsolicited emails, and remember, your security is our top priority! If you would like to learn more about how ALLO Business (Negocios) can help, please give us a call at 1.844.560.2556!

The holidays are here, and with that comes an uptick in the use of social media. But beware! Coal is not the only thing you should be worried about getting in your stocking this year. While we love seeing photos and stories about holiday parties and family gatherings, please make sure to be careful with your social media use and the links you are clicking on.

Social media has significantly transformed the way we communicate and do business. For example, pretty much everyone has a LinkedIn profile. However, with this growing popularity comes potential risks that could cause harm to your business.

Unfortunately, many organizations remain unaware of these rapidly evolving challenges. In this blog, we will explore the dangers associated with social media and share practical tips to safeguard your organization’s reputation and financial stability so that you can safely enjoy the benefits of social media platforms.

Exploring the risks

Social media presents several risks that you need to address, such as:

Security breaches
Cybercriminals can exploit social media to steal sensitive information by creating fake profiles and content to trick people into sharing confidential data. Social media platforms are also vulnerable to hacking, which can have a negative impact on your business.

Reputation damage
Negative comments from dissatisfied customers, envious competitors or even unhappy employees can quickly spread online and cause significant damage to your brand’s image within seconds.

Employee misconduct
Certain employees may share offensive content or leak confidential information on social media, which can trigger a crisis that can be challenging for you to handle.

Legal accountability
Social media has the potential to blur the boundaries between personal and professional lives, which can, in turn, create legal liabilities for your business. If your employees make malicious remarks about competitors, clients or individuals, the public can hold you responsible for their actions. Employees may also face the consequences if their social media behavior violates the organization’s regulations.

Phishing threats
Social media phishing scams can target your business and employees by installing malware or ransomware through seemingly authentic posts.

Fake LinkedIn jobs
Cybercriminals often pose as recruiters on LinkedIn and post fake job listings to collect data for identity theft scams.

Securing your business

Taking proactive measures is essential to avoid social media risks, including:

Checking privacy settings
Set privacy settings to the highest level across all accounts, restricting your and your employees’ access to sensitive information.

Strengthening security
Employ robust passwords and multifactor authentication (MFA) to bolster account security.

Establishing clear guidelines
Enforce clear social media rules for company and personal devices, customizing policies to fit your industry’s unique risks.

Educating your teams
Educate your team on social media risks, imparting safe practices to thwart scams and phishing attempts.

Identifying impersonation
Develop protocols to detect and manage fake profiles and impersonations swiftly. Remain vigilant and report any suspicious activity.

Vigilant monitoring
Set up a system to monitor social media, promptly addressing fraudulent accounts or suspicious activity that could stain your brand image.

Happy holidays! We love seeing your updates on social media…hopefully it’s not someone impersonating you! Be careful out there.

Camiones en la calle. Excavaciones en las aceras. Desvíos de tráfico. Trabajadores invadiendo su vecindario tranquilo. Aunque hacemos todo lo posible por minimizar las interrupciones, entendemos que el proceso de construcción de fibra puede ser una molestia ruidosa.

Mejorar cualquier tipo de infraestructura (desde redes de internet hasta caminos públicos) puede resultar frustrante en el momento, pero a largo plazo los beneficios valen la pena. A medida que nuestra familia de fibra trabaja arduamente para llevar nuestro servicio de internet, TV y telefonía de clase mundial a su comunidad, queremos tomar unos minutos para compartir todo el valor que la fibra puede aportar.

Fomentando oportunidades laborales

Para comenzar, la fibra óptica facilita tener una conexión de internet confiable, ya sea trabajando desde casa o en la oficina. Esto brinda más opciones a quienes viven en nuestras vecindarios con fibra óptica, y también atrae a más personas a mudarse aquí y contribuir a la economía local.

El modelo híbrido de trabajo ha crecido enormemente en los últimos años. Para ser productivo desde cualquier lugar, es fundamental tener una conexión confiable. El internet de fibra no solo es confiable, sino que también tiene la velocidad y el ancho de banda necesarios para que las videollamadas sean claras y estables, reduciendo drásticamente la frustración del pasado.

Impulsando el crecimiento económico

Por supuesto, el valor económico del internet de fibra va más allá del ámbito laboral. Toda la economía local se ve beneficiada al tener acceso a una red preparada para el futuro.

Los negocios existentes pueden operar con mayor eficiencia y competir con empresas de grandes ciudades a nivel mundial. Eso es posible porque el internet 100% de fibra óptica de ALLO es tan rápido como el internet de cualquier gran ciudad.

Disponer de internet de fibra óptica también ayuda a atraer nuevas inversiones empresariales a la zona y, con ellas, más empleos. La fibra óptica tiene un efecto multiplicador en nuestra economía local. Cada nuevo negocio y empleo que se atrae a la comunidad gracias a la fibra óptica impulsa a otros negocios, expandiendo el crecimiento económico por toda la región y contribuyendo al crecimiento y la prosperidad de la ciudad.

Mejorando el valor y la seguridad de su hogar

Como el internet de fibra óptica es la forma de conexión de alta velocidad más solicitada en Estados Unidos hoy en día, tener Internet de ALLO Fiber también aumenta el valor de su hogar.

De hecho, un estudio indica que tener internet de fibra óptica ¡puede aumentar el valor de una propiedad en un 3.1! Para una vivienda con valor promedio en EE. UU., eso representa una diferencia de varios miles de dólares.

Además, el internet de fibra óptica de alta velocidad también protege su inversión al mejorar la seguridad de su hogar. La tecnología de casas inteligentes ha avanzado mucho en los últimos años: cámaras inteligentes, timbres con video, iluminación inteligente que ahuyenta intrusos, y sistemas de seguridad que pueden alertarle a usted y a los servicios de emergencia si ocurre un incidente mientras no está.

Facilitando el cuidado de la salud en casa 

La tecnología habilitada por Internet de fibra protege su hogar y también a las personas que se encuentran dentro de él. Las innovaciones en telesalud de los últimos años hacen que recibir atención médica, incluida la atención de urgencia, sea más rápido y fácil que nunca.

Un servicio de internet confiable con fibra óptica le permite hablar personalmente con su médico y otros profesionales de la salud desde casa, lo que agiliza y optimiza muchas consultas médicas. ¡Estas sesiones de telesalud en casa incluso pueden ahorrarle viajes innecesarios al consultorio!

La telesalud no solo sirve para tratar cómodamente el resfriado común. Con una conexión a internet lo suficientemente potente, las videoconferencias de salud a domicilio pueden brindar una mejor atención y seguimiento continuos a quienes padecen enfermedades crónicas.

Mejorando la comunidad y proporcionando recursos educativos

Más allá de las paredes de su hogar, los pilares de nuestra comunidad también se benefician de las increíbles velocidades y amplia banda ancha que ofrece la fibra óptica. Las escuelas públicas pueden brindar más recursos a estudiantes y docentes. Las bibliotecas pueden ofrecer más capacidad de investigación, medios y programas. Los centros comunitarios para jóvenes y personas mayores pueden ampliar su alcance a través de talleres de habilidades y pasatiempos. Y los servicios de emergencia pueden responder con mayor rapidez y precisión cuando más se les necesita.

El internet de fibra óptica hace mucho más que simplemente ayudar a una familia a disfrutar de su hogar o a una pequeña empresa a realizar su trabajo. En esencia, la fibra óptica en nuestra comunidad es tan importante como otras infraestructuras vitales como las carreteras y el suministro eléctrico.

Juegos competitivos y eSports

Finalmente, las numerosas ventajas de la fibra óptica se extienden al vasto mundo de los juegos en línea. Ya sea que se disfrute solo, con amigos u otros competidores, los juegos en línea se han convertido en un pasatiempo enormemente popular en Estados Unidos. Nuestra sofisticada tecnología de fibra óptica cuenta con toda la banda ancha y velocidades extraordinarias para evitar lag, bloqueos y otros retrasos que afectan a los juegos en línea, garantizando así la mejor experiencia de juego posible.

Aunque parezca menos importante comparado con otros ejemplos anteriores, los videojuegos no se tratan solo de diversión o pasatiempos. Los esports (videojuegos competitivos en ligas y torneos) se han convertido en un negocio en auge, convirtiendo los juegos en línea comunes en un deporte serio.

Los esports pueden abrir oportunidades emocionantes para la próxima generación. Hasta la fecha, más de 30 colegios y universidades ofrecen becas de deportes electrónicos a jugadores talentosos, ¡algunas de las cuales alcanzan decenas de miles de dólares por año! A partir de ahí, los graduados pueden incluso encontrar una carrera en diversos campos relacionados con los videojuegos.

¡Conéctese!

A medida que continuamos implementando la fibra óptica en nuestra ciudad, nos entusiasman todas las posibilidades que esta tecnología traerá, ¡y esperamos que usted esté de acuerdo! Para saber cuándo estará disponible el servicio en su comunidad, visite AlloFiber.com o llame al 866.481.2556 hoy mismo.

ALLO Fiber - Concert in front of ALLO office

It’s 6 PM on a Wednesday in Lincoln, Nebraska. The summer heat is beginning to thicken, and residents would love nothing more than a cool breeze and a tasty drink. There’s buzz about a free concert. Who doesn’t love an opportunity to cut loose to break up the mid-week slump? Lincolnites start lining up their lawn chairs on the ALLO patio, eager with anticipation for the kickoff of the Summer Concert Series. The stage is set. Tap, tap, goes the drums. “Testing. Testing 1,2.” Grab the drinks, and a snack or two; it’s showtime!

Behind the scenes, ALLO’s Marketing Public Relations, Events, and Sales Team are high-fiving to celebrate a job well done.

Community. Connection. Spark. That’s what working on this team is about. They love the hustle and bustle of building relationships with residents and businesses in the communities we serve. One day they are in the office planning for the next local event. The next day they’re hitting the road to ensure each fiberhood we serve knows we care about being involved.

“My favorite thing about my job is that it never feels like work. I’m constantly on the go, talking to people, and having fun,” Sophie said. “I struck gold when it comes to my job and the team I get to work with.”

We hit the jackpot, too, when we hired her and the other hardworking members of this team. Let’s meet a few of them!

Abel – Arizona

Tell us about the last time you laughed so hard you cried?

It’s actually every time the public thinks we’re a digestive drink for FIBER instead of fiber optics!

What’s been your favorite event to get involved in so far?

It would have to be our Good Morning Yuma, Arizona event. Every local city official and business was present, and we had the awesome opportunity of being the title sponsor. By the end of that meeting, every person knew who ALLO was and where we’re headed.

Tell us a bit about yourself outside of ALLO.

I’m a campus pastor here in town. Being a dad is a full-time job with three amazing boys, and besides that being a full-time husband as well. We travel twice a year and try and go out at least one weekend a month somewhere nearby or hours away.

ALLO Fiber - Team of 5 ALLO Employees
ALLO Fiber - Team member under a bridge for a photo
ALLO Fiber - Abel and team with Santa

Ryan – Colorado

How does what you do live out ALLO’s core values?

I get to show off how we’re local. I love the Greeley community and have lived here for 27 years. Our ability we have at ALLO to partner with local organizations is incredibly powerful.

What has been your favorite event to get involved in so far?

The Colorado Dance Collective’s Hip Hop Madness. Through our sponsorship with this local nonprofit, 150 kids participated in an all-day dance clinic. Then, they showed off their new skills to the community that evening at a performance.

What do you love most about what you do each day?

The variety of people I get to meet and interact with while sharing the ALLO love.

ALLO Fiber - Ryan doing and interview
ALLO Fiber - Ryan taking a picture while hiking
ALLO Fiber - Ryan and 2 other team members taking a selfie

Sophie – Nebraska

What’s been your favorite event to get involved in so far?

My favorite event would have to be the Nebraska Greats Event we did with a few of the University of Nebraska volleyball players. I loved this event because it tied in my PR/Events role with my Name, Image, and Likeness coordinator duties. It was so fun to get to meet the players and visit with Nebraska volleyball fans!

What is something unique about you (a fun fact) that few people know?

I am a chronic sleep talker. I’ve been known to say the craziest stuff in my sleep! I used to have an app that would record everything I would say during the night. Apparently, I talk about my love for pizza quite often when I’m asleep.

What types of events do we love participating in?

There’s a wide variety of events that ALLO participates in! Primarily, we like to stick to events that are geared toward technology, education, business-to-business relationships, and the arts! We’ve made it a goal for 2023 to have 70% of our events be in-person, so definitely expect to see all our faces around this summer!

ALLO Fiber - Team member Sophie taking a graduation photo
ALLO Fiber - Team member Sophie posing for a photo at an ALLO event
ALLO Fiber - Team member Sophie posing for a photo at an ALLO event

 

If you see any of these hardworking ALLO fiber fam members at the Lincoln Summer Concert Series or the next community gathering in your town, be sure to say ALLO. Do you have an idea about another way we can get involved? If so, shoot us the details at [email protected]. Our Marketing Events, Public Relations, and Sales Team would love to chat with you!

¡Estamos emocionados de construir nuestra red de fibra óptica de clase mundial en su comunidad! Tal vez escuchó términos como servidumbres o derechos de paso durante nuestra ceremonia de inicio o en las noticias, pero ¿qué significan exactamente? y ¿por qué son tan importantes en nuestro proceso para brindarle internet rápido como la fibra con una sonrisa local?

Empecemos con las servidumbres. Los gobiernos municipales de las comunidades a las que servimos son dueños de una pequeña pero específica parte de su propiedad para acceder y mantener los servicios públicos de la ciudad. Una servidumbre otorga a los proveedores el derecho de usar y acceder a cierta área de su propiedad para construir, operar y mantener servicios como internet, cable, gas, electricidad, agua y alcantarillado.

Un derecho de paso es más restrictivo y otorga al público o a un servicio público específico acceso para moverse a través de una propiedad, pero no otorga acceso para usar la propiedad.

¡Un momento! ¿Qué significa todo eso realmente? Nos alegra que pregunte, y estamos aquí para explicarlo de forma sencilla.

En ALLO, tenemos acuerdos municipales en los vecindarios de fibra a los que prestamos servicio, lo que nos permite acceder legalmente tanto a las servidumbres como a los derechos de paso públicos de la ciudad para construir y mantener nuestra red 100% de fibra óptica.

ALLO Fiber - Easements and right of ways

 

Quizás también se pregunte si tiene alguno de estos en su propiedad. Aquí hay algunas maneras de averiguarlo:

  1. Revise la escritura de su propiedad. Si no tiene una copia, puede comunicarse con el secretario del condado o la oficina de registros.
  2. Contacte al departamento de zonificación o cartografía de su ciudad o condado. Ellos conservan los mapas y planos y pueden ayudarle a obtener información sobre las servidumbres.
  3. Llame a la compañía de servicios públicos (o a cualquier entidad con derechos de servidumbre) y solicite la información correspondiente a su propiedad.
  4. Póngase en contacto con una compañía de seguros de título, o búsqueda de títulos privados, se pueden contratar para realizar una búsqueda de servidumbres. A menudo son capaces de proporcionar un informe completo por una tarifa.

Recibirá una postal sobre nuestra presencia en la zona unas 2 o 3 semanas antes de que nos pongamos manos a la obra. También colocaremos letreros en el vecindario, nos acercaremos para explicarle los próximos pasos y dejaremos notas en su puerta si la construcción le afecta directamente.

Una vez iniciada la construcción, nuestros contratistas y nuestro equipo trabajarán dentro y alrededor de las servidumbres y derechos de paso para localizar los servicios públicos, excavar caminos para la fibra óptica e instalar el equipo para que podamos brindar servicio a varios hogares y negocios en su vecindario. Nos dedicamos a realizar el trabajo con rapidez y la mínima interrupción posible. Nuestro objetivo siempre es dejar la propiedad como la encontramos.

Entendemos que el proceso puede ser invasivo y realmente apreciamos su paciencia mientras nos preparamos para conectarlo con un mejor y más Internet, TV, y teléfono mejor. Si tiene alguna pregunta o inquietud sobre el proceso de construcción, le agradeceríamos que nos la hiciera saber completando el formulario de construcción o contactándonos por teléfono, correo electrónico o redes sociales. Para obtener más información sobre las leyes y regulaciones de servidumbres en su área, visite el sitio web de su ayuntamiento.

When you face the daunting task of looking for a new job, you encounter opposition from within your head. You know what I mean, those horrible thoughts you tell yourself that sound like “you’ll never find anything better out there.” Those thoughts bounce around your brain for months until you finally gain the courage to update your resume.

From there, you feel “I DO deserve something better.” That glorious feeling lasts a week or two until you receive a couple of rejection letters or, worse yet, get ghosted by a company where you wanted to work. Your ego takes a nosedive, and you resign yourself to just staying in that dead-end job. How depressing is that?

I’ve felt all those feelings over the past few months until I found ALLO.

My first interaction with ALLO was meeting Allie, an ALLO Recruiter, at a job fair. I explained what sort of opportunity I needed. While I couldn’t locate an open position to match my skills, Allie did. I looked through the requirements and could confidently say I could do about 75% of them. Studies show that women won’t apply for a job if they cannot meet 100% of the criteria, whereas men have the confidence to apply when they meet 60% of the requirements.* Allie encouraged me to apply, and I’m happy I took her advice!

Within a few days, I was on my way to meeting more people at ALLO. At each step, I was given valuable information and graciously asked if I had any questions. I was treated with the utmost respect. The respect continued even after ALLO hired me.

Any time you begin a new job or career shift, you can easily fall into an ‘imposter syndrome’ abyss. I can joyfully report that the thoughts of “why did they hire me?” and “I’m over my head” didn’t happen at ALLO.

My friends asked if my first week was stressful, and I could honestly say, “no, it wasn’t.” The onboarding process was highly organized and incredibly supportive — I was acknowledged and encouraged every step along the way.

If you’re reading this and feel unappreciated in your current job, but doubts make you fear you cannot do something new, I’m here to tell you, you can. I’ve spoken with other new employees in different departments, and the feeling is mutual; ALLO does an excellent job training.

My friends are now asking how my new job makes me feel about my career. It’s now a very easy question to answer. “I feel appreciated.”

-Kari, Email Marketing Specialist at ALLO

ALLO Fibers own Kari Walters

 

 

 

 

 

 

 

 

 

*Women are less aggressive than men when applying for jobs, despite getting hired more frequently: LinkedIn – ABC News (go.com)

Technology is progressing every day. Each new gadget or feature allows scammers to find new ways to steal your information. At ALLO, we want you to know these fraudsters’ tactics to keep your information safe. Below we’ve included some common types of scams and tips for staying protected online.

TYPES OF SCAMS 

Phishing 

Imagine the following scenario: an email pops into your inbox. Oh, it looks like your coworker from the office in another town needs some data sent to them. They would like a copy of some reports that include confidential sales numbers. You read on. Something doesn’t seem right. Why does this coworker want that information? Can’t they access it on their end? Why didn’t they call you?

Do you immediately send a reply with the information requested? Or do you take an extra moment to trust your instincts and confirm with your colleague via telephone that they were the ones who sent this email and asked for this information? We hope you do the second, keeping protected information out of the hands of a scammer. They are phishing, hoping you answer without thinking it through. This can happen through your work or personal email, but it can even occur via your smartphone.

Smishing

Requests like the above are increasingly coming through text messages. Scammers successfully trick people into giving them protected information because texting is immediate, often answered as soon as it is received. A moment of reflection in this case as well can keep your info safe. A scammer will use a name you are familiar with, but something about how they are asking or what they are asking seems fishy.

Here is an example of a smishing text, though this one asks you to click a suspicious link:

ALLO Fiber example of a smishing text

Malware and Ransomware

Malware and ransomware are other ways malicious scammers get information from your computer.

Malware is the general term for programs that harm a device; computer viruses are technically malware. What is the goal of a malware scammer? They want to obtain your personal, confidential information (like banking account or social security numbers). Malware may also crash your computer, send suspicious emails to your contacts, or even allow access to your sensitive information.

Ransomware is another type of malware. A good comparison of ransomware would be the following situation: You go out with your friends for dinner and accidentally leave your wallet at the table. The server who found it will return it to you but demands a large amount of money as compensation. Ransomware is like this situation but on a larger scale.

Another way you are protected is with our free add-on to the ALLOIQ app, ProtectIQ. As an ALLO customer, you may use the ProtectIQ features of the ALLOIQ app for free, which scans incoming data for malicious threats. To download it, visit the App Store on Apple devices or Google Play on Android devices and search for “ALLOIQ.”  Visit this website once you have it downloaded to set it up: https://support.allocommunications.com/article/alloiq-quick-start-guide/.

You may access more information about ProtectIQ here: https://support.allocommunications.com/article/protectiq/.

INTERNET SAFETY TIPS

Here are some general tips that can protect your information from scammers:

  • Take time to evaluate the message when you receive an unfamiliar email or text. Ask yourself: does this person usually contact me about this? Is this the way they typically use to contact me?
  • Rather than responding to the fishy email or text, you should reach out to the individual the scammer is pretending to be through legitimate channels to confirm the request.
  • Don’t click on suspicious links in an email, text, or social media.
  • Don’t install unfamiliar programs or apps, especially if they originate from an unknown pop-up.
  • Be careful with opening email attachments from unknown senders.
  • Use reputable and updated antivirus software regularly.
  • Don’t give your Wi-Fi password to those who do not belong to your household. Instead, you can set up a guest network using our ALLOIQ app.
  • Be aware of the symptoms that you may have a virus/malware on your device: pop-ups, slow performance, crashing, and unfamiliar virus warnings.

If you fall victim to one of these attacks, we highly recommend getting your device checked out by a reputable computer repair company in your neighborhood.

We aren’t your average telecom, and our Door-to-Door Sales team isn’t your average sales team. You may think they go door-to-door trying to get everyone to sign up for ALLO service, which they do. Still, they first and foremost demonstrate our core values exceptionally by making the experience honest and hassle-free. Our mindset here at ALLO is to educate customers on the benefits of our service so that they can get the best out of their internet provider. We want to introduce you to a few team members to hear what they love about their role and what it takes to excel.

We spoke with Mark, the Residential Sales and Marketing Director, who has been with ALLO since 2013. Mark is involved in hiring our Door-to-Door Sales crew and looks for personable people who have high integrity. He says life experience is always helpful to better relate to people. Mark believes ALLO’s fiber-optic network is top-notch and can’t be beaten. He is always impressed with how all our employees genuinely live out our company’s core values.

We also asked Mark his all-time favorite movie, and he replied with a classic, “Gladiator.” Great choice, Mark!

ALLO Fiber - Teammates taking selfie ALLO Fiber team members dancing

 

 

 

 

 

 

 

 

 

 

Meet Ryan! Ryan is a Residential Sales Leader here at ALLO. Five and a half years ago, he started as a Door-to-Door Sales Representative and has worked his way up to a lead role. Ryan believes our team breaks the stigma associated with being in sales and positively changes perceptions about salespeople. “People have questions, and our staff is there to help and show them the benefits of ALLO they might not have considered.”

He says, “Our customer service really sets us apart from our competitors. They are the unsung heroes of the company. Fiber sells itself, so our team being local and willing to go the extra mile, sets us apart. If someone has an issue, we can have a tech there within 24 hours, and that’s amazing.”

When asked what sets our Door-to-Door Salesman apart from over-the-phone sales, he said, “The people our Door-to-Door Team are going to may not have ever heard of ALLO. They didn’t call us, so our job is to explain our benefits and what they might be missing out on to improve their quality of life with seamless internet.”

Ryan has over 2,500 DVDs and is a big movie buff, so this question was fun for him. His favorite movie is “Contact,” the 1987 film starring Jodi Foster. Here he is with his wife, Daryl, and three dogs, Sarge (English Bulldog), Darth (Shitzapoo), and Leia (Maltipoo).

ALLO Fiber team member RyanALLo Fiber team member Ryan with his wife and dogs

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Say hello to Isaac! He has been with ALLO for over one year as a Door-to-Door Sales Rep. He enjoys that every door he knocks on presents a different situation, and one is never like the other. “This can also be a challenging part of the job since most people have a particular idea of Door-to-Door salespeople, so we have to try hard to change people’s minds,” Isaac said. Outside of making those ALLO sales, Isaac is also a magician, so interacting with people is one of his many strong suits.

Isaac’s favorite movie is “I Am Legend,” so we know he will be ready if the apocalypse comes. Here he is performing at a magic show, how cool!

ALLO Fiber team member Isaac performing in a magic show

We are very grateful to have such a hardworking team here at ALLO that lives out our core values while redefining the meaning of Door-to-Door Sales. We care more about the people than we do making a sale, and this team shows that day in and day out.

Numbers are one of our favorite things. We enjoy calculating how many devices you can connect to the ALLO Blast, or the amount of money we have raised and donated to local schools. The list goes on and on, but one thing is for certain, there is one team here at ALLO that loves crunching digits more than any other. That’s right! You guessed it: our Accounting Team.

We rely heavily on this team’s attention to detail, analytical skills, and abilities to process large amounts of numerical data. Daily this team records financial transactions for our business processes, prepares financial statements, and ensures our business runs smoothly. Let’s meet some of the folks on this team.

Marsha is our Accounting Manager and the fearless leader of this group. She grew up in Verden, Nebraska, living the farm life. It taught her how to work hard and set her up for success. As a child, she wanted to be a nurse, but something clicked for her in high school: working in business was in her future.

ALLO Teammate posing for a photo

A typical day for her includes handling ALLO financials, paying bills, reporting expenses, and leading her team to success. She and the team also jump in to help with ALLO’s annual audit.

“I’ve got a great team who works well together and can do anything put in front of them. They are always willing to help when it is needed. I feel responsible for everything that happens on my team and nurture everyone on the team to excel. I’m really good at juggling multiple projects and can focus on the task at hand and like looking for insights on what improvements can be made.”

She enjoys working for ALLO, because of the way we are changing the game and delivering customers an unmatched experience.

“In this business, you feel like you are making an impact in your community, and you can see how people are excited about that. You can see and hear it.”

Hitting the gym for a brisk walk on the treadmill and settling in at the end of the evening with a book is her favorite way to unwind. You can also find her at almost every University of Nebraska Volleyball game. She is a season ticket holder who adores the nail-biting atmosphere of a good set.

Nancy has over 30 years of experience in accounting. At ALLO, she specializes in expense reports, purchase orders, and other ALLO transactions. She loves that she gets to work with folks in and outside of ALLO and says there is always something new to learn. You can count on her to crack a joke every now and then to keep things lighthearted and fun. She also enjoys reading and spending time with her husband and grandchildren.

Another one of our talented accountants is Robert. He uses his critical thinking skills every day in his role. Checking bank account balances, entering invoices, and filling out journal entries are just a few of the things he does. His favorite part about his role at ALLO is comparing internal and external financial records. “I enjoy reconciling accounts. It is almost like hide and seek where you find one end and then hunt for the other.” In his downtime, you’ll find him watching movies and playing sports.

We are so thankful that we have these talented individuals on our fiber fam. Their drive and hardworking work ethic ensures things are running smoothly so we can deliver the best experience to our customers day in and day out.

The definition of a Technical Support Team is a team that “deals with the nitty-gritty of troubleshooting and problem solving, using specialized technical knowledge to provide computer support.” Is that correct? Sort of, but we think it glosses over these individuals’ pure talent. When it comes to the ALLO experience and customer satisfaction, this team does a lot of the heavy lifting and goes way beyond troubleshooting issues. Their knowledge base must be wide and is constantly evolving alongside the forward-thinking world of technology. Technical Support Specialists handle various tasks, from remote programming and port forwarding to analyzing equipment and recommending efficiencies. They are the fine tuners of your internet, TV, and phone services. We pride ourselves on an exceptional level of customer service, and we rely on this team to uphold our customer-focused values. Today, we want you to meet two of the dedicated members of this team, Tony and Taylor.

Tony is one of our talented Technical Support Supervisors. He joined ALLO back in 2017 as a Technical Support Specialist diagnosing and solving inquiries. His days look a bit different now. He coaches his team for success and keeps them informed about trends customers are noticing with their ALLO service. Reviewing resumes and interviewing applicants to join his team is a large part of his day-to-day. He has a gift for finding talented, tech-savvy individuals that match our core values. The one thing he enjoys most about his career here is our company culture. “ALLO is a very close-knit, family-focused environment where everyone feels like family,” he said. He’s a family man at heart and looks forward to his monthly game nights with his daughters, Kita and Jeralyn, and grandsons, Tito and Niko.

ALLo Fiber image of teammate

ALLo Fiber selfie of teammate

 

 

 

 

 

 

 

 

 

Taylor joined ALLO after working with another Nebraska internet service provider. “I was sold after reading the reviews from customers about ALLO’s service,” he said. His love for tech also drew him to his role as a Technical Support Supervisor. He leans on his gift of finding creative solutions and computer networking when he’s working with ALLO customers.

“I have put in long days dealing with certain issues or jumping into other projects, but at the end of those days, it has felt more like a group of friends coming together to solve a problem than completing a job with co-workers,” Taylor said. “The atmosphere and the culture are exactly what a business should have.”

When he’s done for the day, he fills his time with many activities to stay busy. He’s a certified property and building inspector and general contractor who focuses on small, remodel projects in the Nebraska City area. So, when he’s done fine-tuning your TV service, he could give you some advice on home projects too. When he’s not at the farmhouse shooting cans and flying drones with his four kids and wife, he spends his time tinkering with a 3D printer he built from scratch.

ALLO Fiber image of Tony

 

 

 

 

 

 

 

 

 

 

It is a privilege to work beside dedicated, hardworking people like Tony and Taylor who help make hassle-free and exceptional customer service a reality for our customers daily.

 

 

Imagine unlimited access to learning no matter where you study. At ALLO, that’s a dream we can get behind, and it’s a vision ConnectED Nebraska turned into a reality for students worldwide. ConnectED Nebraska provides secure, instant, global roaming access for students, researchers, and staff from participating schools all over the world.

Here’s how it works:

ALLO Fiber connected image

Our home state of Nebraska was one of only two states chosen in the second-year pilot for eduroam for K-12. We worked with the State of Nebraska, University of Nebraska, and Lincoln Public Schools to kickstart a pilot program for ConnectED Nebraska. Our teams installed and facilitated ConnectED Nebraska Wi-Fi at ten non-profit organizations chosen for their student outreach efforts in low-income and disadvantaged communities.

Since beginning the pilot program in July 2021, more than 27,000 unique students from over 170 universities, colleges, and educational institutions have connected 290,0000+ times through our local ConnectED Nebraska network. Students from 29 states and 11 countries are accessing the educational tools they need through this system.

A safe and secure connection is essential whether you’re learning from home, studying abroad, interning across the country, or working in your hometown. At ALLO, we believe greater access will end the digital divide and expand our connections, growth, and success. We are proud to support ConnectED Nebraska and look forward to playing a role in developing this educational endeavor.

Our blog series continues, and this week we’re tipping our hats to the Residential Customer Experience Team. Sometimes referred to as CSRs, angels in disguise, or ALLO trivia masters, we believe they are the reason ALLO is held in such high esteem by our customers. While all our departments have some level of customer interaction, the Residential Customer Experience Team handles most of the communication with our fiber family. And we truly believe our customers are just that: family, friends, and neighbors, never a number or a nuisance. We depend on this team to be the understanding, knowledgeable, and reliable workforce we’ve built our brand around, so we’re pleased to introduce two members of the group, Michelle and Tanner.

Michelle started her journey as a residential CSR working with our Scottsbluff support team. At that time, she helped manage our online chat system, assisted customers living in retirement homes in our communities, and trained our residential staff. Originally from New Mexico, Michelle transitioned to the Nebraska Good Life in 2008. She immediately applied at ALLO after speaking to fellow team member, Kelsey.

“I heard so many good things about ALLO, and all of them still hold true today,” she said.

She grew into her new role as a Residential Customer Experience Specialist Supervisor in 2017. She ensures we have enough staff coverage to accommodate our call volume and day-to-day tasks.
“What excites me is how much this company is growing and has grown in the last several years,” she said. “I’m extremely proud to be part of the residential team as we grow and enjoy finding efficiencies to help our team be successful!”

Michelle has a lot of love for her ALLO family and says that her favorite part of each workday is helping customers as a natural problem solver. She’s a committed fitness buff who loves the gym and being outdoors and picks Bora Bora as the place she’d fly to at a moment’s notice (can we come too, Michelle!?).

ALLO Teammate Michelle

Tanner is a South Dakota native who loves to tinker with things: cars, electronics; you name it!

“I don’t think I’m capable of standing still or not doing something,” he said. “Figuring out how something works and how to fix it or modify it is, strangely, fun for me.”

His goal in life is to be better than he was the day before. He brought this motto to fruition first as a CSR and now as a Residential Customer Experience Supervisor. Tanner has a talent for developing business-wide processes, refining procedures, and rolling out new systems.

“Personally, my greatest accomplishments might be some of the things I have been able to help create and make life easier for employees and customers,” he said. “Ultimately, it is watching the people I have had the great privilege to work with or who report to me rise in the company and excel in their new roles. It’s something amazing to watch and be a part of, as people realize and unleash their true potential.”

Outside of work, he betters himself by reading, listening to podcasts, and brushing up on historical events. Like Michelle, he’s a fitness buff who finds it rewarding to grow healthier and stronger physically. He says it’s also a great stress relief mechanism in his busy life.

ALLO Teammate Tanner

Each of our team members offers unique insight and undeniable dedication to their work to make the ALLO greater. We’re so pleased to be able to recognize the assets Michelle and Tanner offer. We want to thank them and the entire Residential Customer Experience Team for keeping ALLO honest, exceptional, local, and hassle-free each day.

MDU? What’s that, you ask? That’s our fancy name for the team that helps light up apartment complexes, duplexes, and the like with fiber.

When a new tenant signs up for ALLO services, our Multiple Dwelling Unit (MDU) team jumps into gear. They give the property owners a ring to schedule a site survey. Our team looks over the building during this process and determines what materials we need for construction. When that’s complete, they collaborate with our MDU Fiber Design, Business Sales, Structured Cabling, and Drop teams behind the scenes to bring our reliable services to you.

Their goal is to see construction projects through from beginning to end and help owners and property managers with any questions.

Emily, Program Manager

Emily is responsible for coordinating fiber construction in apartment complexes across our fiberhoods. This Hebron, Nebraska, native’s high attention to detail and strong organization skills ensures these construction projects kick off without a hitch.

“There are lots of moving pieces throughout these builds, so extensive planning, communication, and setting accurate expectations with both internal and external teams go into these jobs.”

No two projects are the same and she loves the challenge.

“It’s always exciting to be part of these builds. The dedication of our ALLO teams to complete these tasks to push a build throughout the steps and how excited residents are to finally get service makes my overall job so rewarding.”

She unwinds at home with her husband and two sons, Keaton and Crew. “They keep me on my toes after work hours. We play a lot of games; they are in soccer and do several activities at their school. They have very different personalities, so it’s always eventful at our house.”

Her interests include traveling, shopping for the best deals, and movie trivia.

ALLO Fiber team member Emily posing for photo

ALLO Fiber team member Emily with her family

 

Michael, Project Coordinator

Michael started his journey with ALLO as a Customer Service Representative, helping folks like you with billing questions and account inquiries. He began his role as the MDU Project Coordinator in the spring of 2021. Like Emily, Michael doesn’t have a typical day. He assists multiple teams at ALLO with scheduling, tracking, and confirming project progress with owners, property managers, and landlords. That involves reviewing reports to ensure projects are on schedule and prepping documentation for weekly coordination meetings.

When we asked him what his favorite part of the job is, he said it’s the people.

“The people I work with at ALLO make coming in every day enjoyable,” he said. “Those day-to-day interactions, no matter how big or small can have huge impacts.”

He has an associate degree in game design and one in automotive. He’s also actively creating concept art and design plans for a cross-platform video game. Michael and his wife, Liz, have been together for almost 10 years. They enjoy staying at home and caring for their four dogs and three cats. When they can, they love hopping into their car and taking long drives to wherever the road takes them.

ALLo Fiber team member Michael Pederson

 

Dirk, Full-Service Account Representative

Dirk started his career in telecom back in the mid-80s knocking on doors and pitching products for the ‘other guys.’ He jumped at the opportunity to join team ALLO in 2015 when he heard about our expansion to Lincoln. His expertise and telecom sales knowledge were instrumental in starting our door-to-door sales program.

As the MDU Account Manager, he uses that knowledge to help apartment managers with their ALLO needs. That also includes introducing apartment residents to the benefits of fiber. When it’s warm and sunny, you’ll catch him flipping burgers and hot dogs at local events and sharing his knowledge about our exceptional products and services.

“This job is a perfect fit for me. I have been successful in my position because I have a strong sales and management background.” His communication skills are top-notch too.

Outside of work, scuba diving is his second calling. He’s a certified divemaster who has had his fair share of adventures. Some of those include serving four years with the Omaha Fire Department’s dive team and exploring the reefs in Belize, Fiji, Honduras, and Cozumel. He’s also a fan of concerts. His most memorable ones are Eric Clapton, Foo Fighters, and Earth Wind and Fire.

ALLO Fiber teammate Dirk posing for a photo

ALLO Fiber teammate Dirk and another ALLO teammate

 

Megan, Full-Service Account Representative

Megan is another one of the smiling faces on this team. She’s passionate about building relationships with our fiber fans, and it’s her favorite part about her role.

“I enjoy the success stories I get to hear from customers and MDU owners/property managers because they appreciate our services and how it makes their lives easier. It validates the hard work ALLO employees put in every day.”

She’s the go-to person for anything a property manager or owner might need after the fiber we install fiber. She wears many hats, from helping to develop marketing materials, direct sales in person and over the phone, customer support, and troubleshooting.

Family time comes first after work. She is devoted to creating special memories with her son Grayson, daughter Brooklyn, and her husband. Recently, she traveled to Nashville for a 5-day concert with her husband, sister, and brother-in-law to celebrate her 8th wedding anniversary.

As you welcome friends and family this holiday season, the ALLOIQ app is a great way to share your lightning-fast Wi-Fi without sharing your personal password. To get started, download the app for free in the Apple App store or the Google Play store.  

      Apple app store logoGoogle play store logo

 

 

To make it even easier, we hope you’ll enjoy these free printable signs below so your guests can connect to your Wi-Fi safely and with ease! 

Santa Wi-Fi Sign

Tree Wi-Fi Sign

Greetings Wi-Fi Sign

To set up a guest network, just follow these steps:  

  1. Open your ALLOIQ app 
  2. Click the “+” sign on the home screen 
  3. Select Networks 
  4. Select the network type as Guest 
  5. Give your network a name like “NiceList” 
  6. Enter the Guest Network password. 
  7. Select the duration as endless or create a custom timeframe. 
  8. You can then add this information to the sign. 

  

Or view this quick how-to video.  

https://www.youtube.com/watch?v=3aGMhoI7THs&list=PLMVjEE99jJBA5ytqxMi2NyPKk-HrOEMCn&index=16&t=12s

 From our fiber family to yours, we’re wishing you a magical holiday season! 

 

If someone asked you what the Inside Sales Team at ALLO does, you would probably say they sell internet, TV, and phone service. What you wouldn’t expect is a team devoted to being your advocate.

Picture this: It’s early Friday morning. You’re scrambling to get the kids fed, dressed, and ready for school and trying to make yourself presentable for your interview this afternoon.

After the kids are settled, you are anxiously going over possible interview answers in your head. You finally feel ready for the day when suddenly the internet goes out. You frantically call your coax internet provider to fix your connection only to be told someone can’t come out until Monday.

Your mind starts racing. You panic. “What am I going to do? I need this fixed today!” An idea pops into your mind, “I’ve heard great things about ALLO. I will give them a call.” You dial the number, and Abby answers the phone. You explain your situation fearing the inevitable when Abby asks if she can put you on hold. As the hold music drones on, dread takes over because you doubt anyone can help because it’s so short notice. The hold music stops. It’s Abby again. “Thank you for holding. I spoke with our team and we will have someone out there today to get the internet connected for your interview.” Abby is one of our dedicated Inside Sales team members and that was a real conversation with a customer.

Shocked? We don’t think you should be.

“Our job description doesn’t define us — we have the ‘One ALLO’ mentality and go above and beyond when possible,” says Lindsey, Inside Sales Supervisor.

This is how each of our Inside Sales team members approaches customers. They educate the public about the difference of fiber and help those interested sign up for service but not in the pushy way you might get from the ‘other guys.’ There are no temporary price deals or aggressive sales gimmicks. No ‘do anything to get the sale’ approach. Instead, they have real conversations that include listening to your needs.

So, who are some of these friendly, local people?

Lindsey, Inside Sales Supervisor

Q: What did you want to be when you grew up?

A: “I wanted to help people, I didn’t really know what that looked like or where I wanted to work but I found a place here at ALLO that fulfills this.”

ALLO Fiber photo of Lindsey
Lindsey enjoys spending time with her boyfriend, Daniel, when she isn’t offering a helpful smile at ALLO. They love grabbing a bite at Wings and Rings and watching sports.

 

 

 

 

 

 

 

 

 

 

 

 

Kayle, Inside Sales Rep II

Q: What hidden talent do you have that helps at work?

A: “I’m a part-time comedian.”

ALLO Fiber photo of Kayle
Kayle wanted to play football in the NFL. Now, he uses that passion for the sport to coach the ALLO Football team. Recently, he gave them a pep talk before their last game of the season.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Laurie, Inside Sales Rep II

Q: Why did you want to work at ALLO?

A: I was ready to get back after taking a break for six months after I had my second child. I heard this was a good place to work with great people and a great environment. The real question is who would not want to work here?

ALLO Fiber Laurie with her family

ALLO Fiber Laurie with her family
Laurie visits with family whenever she can and enjoys the comfort of chatting with her aunts and cousins. Pictured to the left is a trip Laurie took with her family at Carhenge near Alliance, NE. From left to right cousin Tania, Laurie’s daughter Adelyn, Tania’s daughter Tanyeli, and Laurie. During another trip the family snapped a picture in front of the fountain. Pictured above from left to right: cousin Minerva, Tania, Kristin, Kassie, Laurie, and aunt Minerva.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cassie, Inside Sales Rep

Q: Can you describe a time you did what it took to say YES to a customer?

A: An elderly couple came into the front office with multiple issues with “the other provider” and they were without a home phone for a few days. It was going to be another week before “they” could get out and fix the issues. Our schedule was fully booked for the rest of the week and the following week. They were ready to just “deal with it” until Spectrum could come out, but I went to Sam, our Field Operations Supervisor, and explained the situation. He was able to get them installed the following day.

ALLO Fiber Cassie with her family on vacation
Cassie, her husband Matt, and her two children Kayleigh and Carter pose for a picture during their family vacation in North Carolina.

 

 

Data caps have never been a part of the ALLO business model. Lately, we’ve heard that other providers in our fiberhoods are charging data cap fees every month, capping at 1.2 terabytes of data. For reference, one terabyte is equal to 1,000 gigabytes or 1,000,000 megabytes. It sounds like a lot, right? 

We thought so, and it got us thinking. What if we did that? 

Hard stop. Just to reiterate, we would NEVER do that. We just wanted to know, how many of our customers would be impacted by that type of policy? So, we ran the numbers. 

If we charged extra for using more than 1.2 terabytes of data per month, we’d be collecting (in our opinion) completely unfair fees from more than 10% of our customers. When we had all the data in front of us, the point wasn’t whether a profit could be made; it was the headache we’d be delivering along with the higher bill.  

ALLO Fiber two teammates laughing

What a terrible way of doing business, along with a horrible experience for their customers. Hear us when we say, we get it. The kind of providers pushing out those extra fees don’t really have a choice. Data caps are required for networks that struggle, the ones built on outdated technology, and aren’t prepared for future growth. 

Every provider has a team of engineers monitoring data flow across their network. Data caps factor in when the network is not strong enough to handle the basic needs of its customers. The caps are meant to prevent overloads and outages. And yet, they still seem to happen, don’t they? 

Man connecting internet router

Our fiber-optic network was built to handle substantially larger traffic numbers than our customers need today and well into the future. Our engineers monitor the ALLO network to make sure our technology is growing ahead of the curve for our customers, not punishing them for a network that can’t keep up. 

We’ll say it again, we would never charge you extra for using the internet you pay for. It’s not right and, quite simply, it’s not necessary with ALLO fiber-optic service. 

I Used to Work at ALLO

You don’t know me from the gal who stood in front of you in line for coffee this morning. I get it. There’s no reason for you to take my word today. But here’s the deal. ALLO didn’t ask me to write this. They aren’t paying me. They didn’t beg. I haven’t worked there in over six months. Then why am I writing a blog for them? Because they’re an impressive company, and as I watch them grow, people need to know that what they say is true, what they sell is life-changing, and that a future with ALLO is a bright one.

ALLO is a fantastic company. It’s true. I didn’t meet a human who wasn’t decent, kind, and customer-focused in my time there. They hire folks with the kind of character you’d want in your child’s future spouse. They are active volunteers in their cities, always concerned about top-of-the-line technology and a stellar internet TV y Phone experience. Having delighted customers is always the goal, and they work hard to keep their fiber family happy. How do I know this is true? I worked there for five years.

 

My Journey

My story is a “who you know and will you grow” kind of tale full of wonderful ALLO moments. I was hired by a friend back in 2016 when their marketing department was looking for an assistant. I carried boxes to the basement, completed lists of tasks to lighten their workload, and got to know the company. The more I learned about ALLO, the more impressed I was with the entire organization. They worked hard for their customers and talked about improving the customer experience ALL the time.

I grew into a part-time role and eventually joined as a full-time ALLO team player in the marketing department. I had the privilege of being the first social media team member at ALLO, which is now the Digital Experience Team. There’s a trend to note here – ALLO is growing, and you can grow with them.

Abby still loves ALLO Fiber, even though she isn't with the company

In my five years at ALLO, I witnessed a company that genuinely cared about people. Whose core values were lived out daily and talked about regularly. I saw and lived out these values with my fellow employees. I took care of customers, fixed internet, TV, and phone issues, and chatted with customers online and over the phone. I wrote, created, and brainstormed the best ways to communicate with ALLO’s fiber fans. I was a part of a family who challenged me to be my best and lived their ALLO days by these four values.

Honest. ALLO leaders and fellow teammates were open books. I knew how they felt about me, my performance, my ideas, and myself as a person. I was in marketing, and our job was to sell the company and the product to folks in our communities. As we worked on projects, mailers, social media posts, and more, the goal was always keeping the customer first and being upfront in all aspects of the business. I loved that every conversation centered around how the customer would feel about their experience and the product.

Exceptional. If I had a dollar for every time an ALLO employee went to bat for a customer to try to improve, resolve, or enhance their ALLO service or experience, I’d be rich. It’s uncommon to find a company that will listen to their customers, really listen. It’s unique to find a company that cares about a customer’s unfortunate and exciting life circumstances. It was a dynamic experience to be employed by a company that understands the value of people in everyday happenings. On top of all their efforts to blow people away with their exceptional mindset, they have top-notch equipment and have brought the Midwest into the fiber future. Pair that with leaders who are visionaries, and you have a dramatically different telecom company.

Local. I had three bosses when I worked at ALLO. Two of them live in my hometown, and the other one is across the state. The president and vice president of ALLO live here in southwest Nebraska too. They are hard workers, dedicated volunteers in their community, active in helping with youth activities, and people-focused individuals. They give back to the schools, the county fair, and so much more. ALLO is a homegrown company, and it shows in all their new cities as well. They hire local folks, get involved with the community as soon as they move in, and take being local seriously.

Hassle-Free. It happens to the best of us. We get a new debit card and forget to update the necessary people, and a payment is missed. Our service glitches or things aren’t working quite right. The neighborhood squirrel clan chewed through the fiber optic cable in the backyard. Things happen, and the cool thing about ALLO is that they get it. They understand that life isn’t always perfect and they work diligently to make every ALLO moment as easy as possible. Remember, I know, because I worked there and probably helped you sign up for service, make a payment, or resolved a service issue for you.

If you hear one thing from this blog, I hope it’s that ALLO is amazing. If they’ve made it to your community, consider yourself lucky. Sign up for service. Apply for an open position. Joining the fiber family will be the best choice you make this year.

 

Lastly, I did quit my job at ALLO. My family and life circumstances required a career change. I am currently momming, working part-time for a ministry our family supports, and volunteering in my free time. If life’s demands were different, I’d still be on the team. Choose ALLO folks. You won’t regret it.

Life circumstances change, but Abby still loves ALLO Fiber

 

Have you seen us around town lately? Our crews have been in the process of building a world-class fiber-optic network for your community. This will completely change the way you experience internet, TV, and phone service at home and at work. You may have a few questions like “What is ALLO? Why are they coming to my town? Why should I switch?” and we’re pretty confident that we have all the answers, so let’s dive in!

We set out to turn the telecommunications game upside down back in 2003 in our Imperial, Nebraska headquarters. A quick Imperial overview for you:

· The cows outnumber the people

· When help is needed – folks show up in this tight-knit town

· Although the population is low – Imperial is chock-full of innovators and people who think GIG

· Did we mention Imperial is a Gigabit community? Thanks to fiber-optics!

Imperial ALLO party group photo

Our goal is to make an impact in the communities we serve, enabling residents and businesses to establish economic growth, stay competitive in the business world, and improve the quality of life for all. Currently, there is a major disconnect between folks that have internet access, folks who only have access to unreliable service, and folks who have no connection options at all. And to be honest, we’re not okay with that. That’s why we’re hitting the ground running to turn your community into an ALLO fiberhood, because we know a reliable connection is essential for all.

We are often asked the difference between us and the other guys. The answer is simple; ALLO provides a 100% fiber-optic network that delivers a direct, more dependable, and much faster connection. Through the power of light and fiber-optics, data flows in its natural state – faster. Fiber means you won’t suffer with buffer like you do over old copper wiring and coax connections. During your ALLO installation, you will notice we run a fiber-optic line from our pedestal, directly up to your home. While sharing is a kind gesture, we think your connection is definitely something to be a little selfish about. With ALLO your connection is all yours and peak usage times and evening slowdowns are not a part of the equation.

ALLO teammate installing fiber

You may have noticed an announcement event in your community, a press release in the local paper, or even seen a digital party on social media about ALLO coming to town. After we make the big announcement, you can be sure you will be seeing a lot more ALLO faces around. We believe in being local, getting involved, and creating lasting partnerships for shared success. And we like to do all of this with as little hassle as possible which is why we put your town on the ALLO map right away. While other providers might bury their construction information and hide their pricing, we think all this information should be easy to find. Plus, you have the option to join our email list for regular updates on service availability, upcoming events, and ALLO giveaways (they happen every month!).

ALLO Fiber event image

Ready to unlock the future of working, gaming, and streaming on an unbeatable fiber-optic connection? We would love to help you join the #FiberFam. Call our friendly team at 866-481-2556 or send us a message on social media. As always, there are no contracts, pesky fine print, or gimmicky pricing. What you see on our website is what you get on your bill, no surprises included. Installation is always free, and we even include a top-of-the-line, Wi-Fi 6 powered router with our standard 500 Mbps, 1 GIG, and 2 GIG service options. And in case you have questions, our 24/7 local support team is here for you and always happy to help.

We hope to see you around town, at our local store, or at any of our events in the community. We can’t wait to meet you!

As you continue to add new devices to your home network, the ALLO team is working 24/7 to make sure your connection is the last thing you have to worry about. When we complete one upgrade, our team starts thinking about what you might need next. We’re constantly flexing our fiber muscles to ensure that new gadgets and more time spent learning and working online are seamless and buffer-free.

Consistent streaming, gaming, and scrolling are a must for every home and family. Even more important? Control. Our free ALLOIQ mobile app gives you the network management you need to monitor, test, and set up rules to keep you surfing safely.

ALLO Fiber Mobile App

Tired of trying to remember your password when friends come over? ALLOIQ gives you guest network capabilities, and you can choose to enable a password or not. There’s a handy QR code to share with your visitors via the app if you do.

Need an assist in enforcing your screen time rules? ALLOIQ can help with that too. Set up profiles for all the users in your home. You can assign specific devices to each profile and time limits for when those devices are allowed to connect. There’s also an awesome immediate pause feature if you need to enforce an internet rule right away.

ALLO Fiber Mobile App

The benefits don’t stop there! All ALLOIQ users have free access to ProtectIQ. This bonus feature helps you click confidently and safely surf to your heart’s content—your ALLO connection will work quietly in the background to block all sorts of bad data. With network-level security, malicious content, malware, and viruses will be stopped right at the door. We’ll even send you an alert through the app to let you know when suspicious activity has been blocked.

Looking for a little something extra? Add ExperienceIQ for only $5/month. This enhanced suite is a master class in an advanced (yet intuitive!) home network management tool. ExperienceIQ helps you block specific websites, apps, or content categories you don’t want accessible in your household. It also lets you monitor how much time each device or user in your household spends on the internet and what they’re doing. Were the kiddos really doing their homework, or did they max their time limit on TikTok? We understand parents can’t control everything, but when it comes to the internet, we think this kind of knowledge is necessary. Interested? Let us know.

Download our free ALLOIQ app, with the included ProtectIQ feature, by heading over to any app store.

Connections matter. There’s no way around it. Your internet, phones, and TVs keep you in touch with the world, your families, your teachers, and your workplaces. We get it. That’s why we offer 24/7 support. So that no matter the circumstance, you and your families can stream, work, play, live, and connect.

Morning

4:30 AM – Beep, beep, beep. If you’re one of those disciplined folks who like to get a workout in before the day begins, you’re up and at em’ early. There’s nothing worse than an interruption to the daily routine, and we get that. So, if you’re up streaming a workout or a podcast and your internet is slow… Who ya’ gonna call? (Hint: Not the ghostbusters.) The folks on our early shift will get things taken care of quicker than you can say, burpee.

8:00 AM – You have an hour before you go to work, and your to-do list is long. The first thing is the family finances. You sit down to get to work and realize you haven’t paid your ALLO bill. Yikes! No worries. Our online bill pay system is easy peasy, and if you have any issues at all, our team is available on live chat on our website from 8:00-4:00 Monday – Friday.

10:00 AM – The kids are settled in on their zoom classes. You are 20 minutes into a webinar, your dog is asleep, and all is well. All of a sudden, your webinar disappears. 15 seconds go by while you consider what to do, and then you hear; “Moooooooom, my teacher disappeared!” You pick up the phone to give ALLO a call and, voila, you’re chatting with a member of our friendly customer support team.

You’re talking to our team when you hear… ”Moooooom, I think the dog chewed the cable to our internet box…” Guess what? Not only will we be there before you know it, we’ll have you up and running as soon as possible. We’ll take all the safety precautions to keep your family and our team safe, and probably even give the dog a friendly “ALLO.”

ALLO Fiber girl working from home

Afternoon

2:00 PM – It’s time for your meeting with the big boss, and you are completely ready. Your hair is done, your favorite work outfit is pressed and looking nice (even the pants), and you’ve reviewed the presentation multiples times. You have a glass of water, the office is clean, and it’s go time. You access the meeting a few minutes early just to impress, and your boss says, “Hello.” Uh oh, the connection is a little glitchy. Your boss’s expression is frozen into a look of annoyance, and you are panicking. Guess what? It may be your connection, or it may be on the other end. Either way, we’re just a phone call away. Bing, bang, boom, we’ll have you back on with the big boss as soon as possible.

ALLO Fiber teammate Brianna working from home

Night

6:30 PM – The table has been cleared, the homework is done, and everyone is ready to put their feet up and watch ‘The Voice.’ You’re all settled in and discussing Gwen’s outfit and who will win the first battle when there’s a glitch, then another. One kid starts whining; another one goes to get dessert. You get out your phone, open Facebook, and send us a message. Our friendly team is on the other side of the screen, waiting to help.

9:30 PM – It’s game time. Your fans are waiting for you, and you are ready to win. At ALLO, our goal is to keep you streaming seamlessly. So, if your ping is high, your latency through the roof, or your speed is lagging, our experts are here to help. They can check on your service, reboot remotely, and have you on the road to a W in no time.

1:00 AM – We love night owls. So, if you’re up late taking care of business and one item on your list is upgrading to GIG service. Email our team the details, and we’ll get it done for you in the morning. You can check it off your list without having to pick up the phone.

ALLO Fiber teammate working from home

The moral of the story is: We’re here for you, fiber fam: all day and all night, rain or shine. Our goal is to provide the best experience, the best service, with the best technology 24 hours a day, seven days a week. If this sounds like the experience you’re looking for you, take a peek at our packages and pricing. We think you’ll love having a fast conexión de fibra óptica and a local support team that’s there to meet your every need.

 

The years have flown by, and we want to remember the journey. Follow along to see our core values, our people, and our story.

*Even throughout the pandemic, our team culture remained the same. We bond through video chats, emails, and virtual high fives. We support communities by donating, participating when it’s safe, and providing exceptional service so our fiber family can thrive.

The ALLO Journey

In the beginning, there were two. Two minds who collaborated to improve the communications landscape across the Midwest. ALLO President, Brad Moline, and Russ Pankonin, local businessman, founded ALLO in 2003 after seeing the need for better service in their home state of Nebraska. They started small and provided telephone service to their friends and neighbors with the intention of changing the landscape in the telecommunications world. And they did just that.

ALLO Fiber president Brad Moline and co-founder Russ Pankonin

 

Fast forward 20 years and ALLO is a thriving company, busy setting the standard for exceptional Telecommunications in 27 communities across three states. People in towns from Breckenridge, CO, to Lincoln, NE, are enjoying fiber-optic internet, TV, and phone service along with exceptional support.

ALLO Fiber collage of images

Local has always been the name of the game at ALLO. From the start, we’ve hired community-minded local folks, given back to organizations and nonprofits, supported our local businesses, and sponsored and participated in events in our cities. Our employees and customers consist of our friends and neighbors, so being involved in their lives is a no-brainer.

ALLO Fiber collage of images

Sin complicaciones is the way to be, in our offices, and in the experience we provide for our customers. This means no walls, lots of windows, and friendly leadership who always have room on their calendars for a chat. Popping over to check in on a friend after the weekend, celebrating milestones, or checking in via video chat are everyday occurrences for team ALLO.

ALLO Fiber collage of images

Making things easy for our customers 24/7 is how we roll, so when they have questions, we answer them. We’re on the phones, on social media, available via chat and email, and have friendly local staff available at all of our storefronts. We simply want things to be easy. Paying your bill shouldn’t be hard. Getting answers from customer support should be a breeze, and staying connected to your fast, fiber service is essential, so we’re here, and we’re ready to help.

ALLO Fiber collage of images

You know we’re all about fiber connections, but we’re also all about people, friendship, being silly, belly laughing, being there for each other, and growing together. Both of these connections matter, are necessary, and we feel incredibly blessed to enjoy them both.

Have you ever heard of Sun Fade? You probably haven’t, but you may have experienced it. Twice a year in the spring and the fall, TV customers everywhere can experience the effects of Sun Fade, also known as Sun Transit or Sun Outage. Sun Fade will occur between the dates of October 1st to October 10th. During this time, channels may go dark, pixelate, or freeze for 10 minutes at a time. Solar radiation overwhelming satellite signals cause these interruptions. During the spring and fall equinoxes, the sun’s path lines up directly between the ground and space satellites. The solar radiation in this line-up causes the black screen. Talk about a science lesson!

ALLO Fiber image of sunset

During Sun Fade, ALLO Fiber TV customers everywhere may experience short periods of time where channels may go dark, pixelate, or freeze for 10 minutes at a time because of solar radiation that overwhelms satellite signals.

On the bright side, these issues resolve on their own when the sun moves and shouldn’t last for more than 10 minutes. For a great visual explanation of Sun Fade, check out this clip on YouTube: Sun Fade Video.

Since this is all dependent on the movement of the sun, there is nothing we can do to stop Sun Fade from potentially impacting your service. We hope to see these issues decrease over time as television affiliates transition to more internet versus satellite-based services.

 

If you experience channel loss for more than 10 minutes at a time or in the nighttime hours, this could indicate a more significant issue outside of Sun Fade. Please reach out so we can help you find a resolution as quickly as possible. Our support team is happy to help you over the phone at 866.481.2556, via our ALLO Fiber Nebraska, ALLO Fiber Colorado, or ALLO Fiber Arizona Facebook pages, Twitter, or live chat on our website.

ALLO for Education 2020

There’s a certain feeling that comes with success. It’s thrilling, satisfying, and encouraging. It helps us move forward and believe in ourselves. We want every educator and student in our communities to experience this feeling. That’s why giving back in our communities has been a priority over the past seven years.

ALLO Fiber check given to a local school

ALLO for Education was created to help our local schools thrive and bridge the gap in the digital divide throughout the Midwest. Since we started this program, ALLO has donated over $370,000 to local schools.  These donations have given the administrators and teachers the ability to upgrade technology, purchase new digital tools and devices, and continue educating with a strong fiber connection. We’re grateful to have the opportunity to give back to the schools in our community and provide our friends and neighbors with a fiber-optic connection.

The Details

When residential customers in any of our fiberhoods signed up for new ALLO service, they got to select a local school to receive a $50 donation from ALLO. That meant new customers enjoyed fast fiber service, and we enjoyed that warm fuzzy feeling that comes with giving back.

Not only did our fiber fans enjoy the satisfaction of helping give back in their cities, but they also reaped the benefit of our referral program. When they told their friends about ALLO, we not only gave their school a donation, we gave them a $50 bill credit for the referral. So, yes, it’s true. Giving back is our thing, and we are so excited to continue supporting our communities in the future.

ALLO Fiber check given to a local school

The Future

Our students are the future, and educators have committed their lives to help students learn and succeed. It’s a privilege to support local, and as we look back over the years, ALLO for Education has been an essential tool in helping our fiberhoods thrive.

Keep your eyes open for future opportunities to join us in sharing the love.

 

 

 

We got our fiber start back in 2003 in a small town in Western Nebraska. Our goal was to change the telecommunications game with a world-class network backed by a local support team committed to the communities we serve. It didn’t take long for word to spread about ALLO. We were doing things differently, and our customers noticed. We began expanding across Nebraska y Colorado with a passion for providing greater access and a desire to close the digital divide. We saw the economic impact a fiber network had in our communities and focused on helping rural towns meet businesses and residents’ technology needs.

ALLO Fiber location in a small town next to a bakery

Reliable Connections are Essential

With the recent COVID-19 pandemic impact, our fiberhoods have shown us that a fast, reliable connection is essential for working and learning from home. However, much of the Midwest is left without sufficient means to manage this “new normal.” The issue of broadband availability is particularly important now because it appears that the need to work from home may be long-term, perhaps even permanent for many.

We have been so impressed by Nebraska leaders’ recent announcement regarding the Rural Broadband Remote Access Grant. This allocation of $40 million in grant funds will provide broadband to unserved and underserved rural communities of 1,000 to 5,000 residents in our home state. Our hearts are full, knowing that the need for reliable broadband access has been recognized. These deserving communities are on the verge of a whole new experience. The potential for economic growth, business expansion, and improved quality of life is vast.

All communities deserve to be connected. Residents and businesses deserve access to a fiber network that will allow them to work, learn, and thrive in their hometowns.

Visit our website for more information on bringing fiber to your community. On behalf of Team ALLO, we thank our community leaders and look forward to a brighter fiber future for more of our Nebraska communities.

We know your connection to loved ones, to work, and to school is more important than ever. Please take a moment to see what Jeff, VP of ALLO Network Operations, has to say about our preparation for increased fiber internet usage and your experience online.

ALLO Fiber - Install speed test

“Currently, our customers are utilizing our network in a substantially different manner than even 90 days ago. Working and learning from home creates ever-changing requirements for businesses, schools, hospitals, and everyone in between. Our peak hours used to range from 5 PM to 10 PM. Today the peak range is essentially all day, between 8 AM and midnight. Overall, we’ve seen a 26% increase in traffic. Cache and direct peer traffic (otherwise known as services like Netflix and YouTube) are up 34%. Between 8 AM – 6 PM, we’re seeing a 60% increase in traffic. Our ALLO network is being accessed in greater numbers and for longer periods of time. I’m confident that our fiber network can handle it and that your online experience will continue to be seamless.

 

My confidence is based in our 100% fiber-optic network which was built to sustain vastly greater traffic and access needs than we’re seeing even today during this Pandemic. Several weeks ago, our network team completed upgrades which provided an additional 50% capacity to strategic portions of our fiber network. Even before this increase was fully implemented, our customers continued to experience uninterrupted service because we had a considerable percentage of unused bandwidth. We talk about outdated cable technology and coax connections and I believe many will feel the realities of the weaknesses in those options very soon.

 

I believe customers should get all the bandwidth that they need, even in unusual times. Providers should build networks anticipating future needs. At ALLO, that’s what we do. Your fiber internet connection with ALLO will remain strong and consistent, but more importantly, we want our communities, friends, and neighbors to stay strong as well. We hope you’re making health and safety a priority and if you need the assistance of a fiber connection to make that happen, we’re here for you.”

Finding the best fit for your family’s TV needs is possible. At ALLO, YOU get to choose. Other providers are doing away with traditional cable TV services as the trends move toward streaming services. We want you to have options. You can keep your cable TV, sign up with a streaming service, or combine the two for a catered-to-YOU entertainment experience.  Paired with our friendly local support team, this equals an exceptional choice. 

MYBUNDLE.TV = Options, Options, Options 

You want to watch your favorite show, ballgame, or documentary, but you don’t get the channel, or your internet can’t keep up. We feel your pain, but that’s where we come in. Our internet 100% de fibra óptica is speedy and consistent, and we have TV options to meet your needs. Streaming service use is rising; this study  found that 52% of US adults use at least one over-the-top service. We’ve joined forces with MyBundle.TV so you can find out which reliable streaming option would be best for you. If you’re using your best friend’s streaming password, this blog is for you. 

ALLO Fiber my bundle homepage screenshot

Why did we partner with MYBUNDLE.TV? 

You deserve options. We know everyone’s budget, preferences, and binging lists are a bit different. We know traditional cable is the easiest to access for some, and others want to pick and choose their channels. Over-the-top options are media services offered directly to our customers through their fiber-optic internet connection. Providing a reliable ALLO fiber TV option or using your ALLO fiber internet to access streaming services means your experience can be tailored to you and your family.  Check it out at this address: https://mybundle.tv/allo/.

ALLO Fiber teammate setting up a TV

Why do you need fiber internet to stream? 

Fiber internet is the fastest, most reliable option for seamlessly streaming, uploading, downloading, and binging. Leave buffering to your Grandma’s silver, a drop in service can only refer to when a delivery person stops by with a package, and the only interruption you’ll experience is when your kid – or pet – needs a snack. Fiber internet is the future: it’s run directly to your home, it can increase the value of your property when you go to sell, and it is future-proofed technology that can handle anything and everything you can throw at it. Connect over 250+ devices with our ALLO Blast router, make as many video calls, have as many gaming sessions, and enjoy as many binging marathons as you want! Not even the weather can touch it. Need we say  more? 

What are the benefits of streaming via a service found on MYBUNDLE.TV? 

We’re all about streamlining things for our customers – choosing a reliable ALLO Televisión de Fibra option or using your ALLO Fiber internet to access streaming services means your experience can be tailored to you and your family. 

MyBundle.TV connects you with the right streaming service by asking questions about your movie and TV show preferences and giving instructions on signing up for those streaming platforms. MyBundle.TV can direct you to streaming services and individual a-la-carte channels to keep everyone happy. 

As always, we’re here to help. If you have questions about your options, reach out anytime. Find us on here on our website, connect with our team on Facebook – ALLO Fiber Nebraska, ALLO Fiber Colorado, ALLO Fiber Arizona, on Twitter, or give us a call at 866-481-2556.  

#ALLOtogether – A Guide to Staying Connected 

We’ve been at it for a year, and we’re all trying to navigate our way through the changes the last year has brought. We must stay active, healthy, sane, and social in a new way. We’ve put together a little guide to help you stay socially connected to your friends, neighbors, family, school, and workplace with the help of your ALLO fiber connection.

Plug into social media. Many of us have said we need to restrict the amount of time we spend scrolling on Facebook, but the truth is, social networks are great for keeping you connected. Instagram even launched a new co-watching feature so you can scroll with your best pals.

Let’s talk about video chats. There are so many free resources for video chatting with friends, family, or coworkers. FaceTime, Google Hangouts, Zoom, or Skype are all great options to stay connected. Skip the text message and have some face-to-face interaction. Don’t worry; ALLO’s fiber internet can handle the bandwidth needed.

ALLO Fiber team zoom meeting

How many shows have you binged on Netflix? Grab your friends and join a Netflix party. If you miss the sound of your friend interrupting your favorite part of the movie to ask what happens next, this is for you. Stream your favorite flicks while group chatting live with your buddies.

We all wish we were enjoying the weather at the zoo. If you aren’t quite ready to make a trip to the zoo, you can still swim with the sharks on the Monterey Bay Aquarium live feed, climb with the koalas at the San Diego Zoo, or roar with the lions at the Smithsonian’s National Zoo & Conservation Biology Institute.

Never stop learning. We’ve come across a wide variety of educational materials not just for the kiddos but adults too. ALLO TV customers have access to News Channel Nebraska located in our local channel package offering live educational programming Monday-Friday. Learn more about the NCN programming aquí. Yale University is still offering a completely free course covering the “Science of Well-Being,” and we’re confident it’ll put that much-needed pep back into your step. Just want to sit back and enjoy a good book? Storyline Online has a variety of free books read by celebrities such as Kristen Bell and Oprah Winfrey!

Get outside. Warmer days are here, and a walk with someone significant can do wonders for your mental health. Take your Kindle and a family member to the back patio and read your new book. Connect your speaker to your ALLO Wi-Fi and stream your favorite tunes while you BBQ.

And finally, we’re here. The ALLO team is in the same boat as you. Some of us work from home answering your calls, chats, and Facebook messages from our home offices, and we miss each other. Some of us feel the same, ‘It’s been a year.’ feeling, and we’re here for you. If you have questions about your service or simply want to say “ALLO,” we’re here, and we’re real people too. #ALLOtogether.

Many of our ALLO customers are working from home and connecting to their remote offices through a VPN which is a Virtual Private Network. VPNs are designed to keep information private and secure.  It does this by encrypting data before sending it across the internet and when it’s received, it goes through a process to be unencrypted.  With most devices that handle VPN connections, this process takes time, resources, and is dependent on the connection and network capabilities at your workplace.

ALLO Fiber teammate working from home

The capabilities of your VPN connection really rely on your business, their available bandwidth, their hardware, and their policies. If you’re connected to a VPN, all information from your computer is sent over that VPN. Depending on your business, that could include everything from a company email you send to a Word document that you pull up, even that adorable puppy video you can’t stop watching. In many cases, every piece of information goes through the VPN, including what you view on the internet.

The encryption taking place through your VPN ensures the traffic going to and from your computer is safe. Let’s say you complete a financial report and need to upload it to a shared folder. You connect to the VPN, you access the folder, and the upload begins. The financial report begins its journey to the shared folder by first being encrypted. Next, it is sent out to the internet making its way to your company. When it arrives at your company, the file is then unencrypted and sent to the server at your office to be stored. If you’re multi-tasking like so many of us are right now, you’re probably simultaneously sending an email, checking your time clock, chatting with your team, and setting a calendar reminder. All of that is going through the same encryption process.

ALLO Fiber office to home flowchart

A VPN keeps your information and your business safe, but it can take a little extra time to ensure that security. Seeing a dip in your internet speed while connected to a VPN is totally normal. Your data is essentially running an internet marathon with ten-pound weights, doing a lot of extra work and heavy lifting behind the scenes.

As an ALLO customer, your internet 100% de fibra óptica will remain fast and consistent but may be affected by the additional resources required within your company’s VPN.  If your VPN connection is really suffering, preventing you from uploading or downloading work as needed, we encourage you to reach out to your company’s IT or Help Desk support team. Another option might be to disconnect from the VPN until you are ready to send data back and forth between your home and your workplace.

The best way to know if you’re experiencing an internet connectivity issue or VPN issue is to test your speed on and off the VPN connection. Our team is here for you in case there happens to be an ALLO service issue, you can reach us 24/7 at 866-481-2556 or by submitting a ticket on our support site.

Local, Exceptional, Hassle-Free & Honest

I am so appreciative of the selflessness that I see many times each day.  As each of us learns to alter our lives, I can see that the ALLO team, our customers, our communities, and our leaders are working hard to make a positive impact.  I want to express my immense gratitude for the extra hours, the dedication, and the community-first mentality so many have shown recently.

While it is may be easy to second guess or debate the best course of action, I believe the most important thing we can do is support each other. I am confident that collectively, when we put people first, we will continue to do the best for each other with the information and knowledge we have today.

ALLO Fiber teammates wearing same shirt and posing for pohot

Some specifics from ALLO

Fiber Network & Service Platform – ALLO’s network is performing as designed with excess bandwidth, quality fiber-optic internet (upload, download, latency), uninterrupted voice, and exceptional television.  Please let us know how we can assist your business, organization, or home during this time.  Mobile phone companies are currently having issues, and we can provide local phone solutions for your home – either a soft phone for your computer or a landline to work around these limitations. These voice services can be activated quickly and without a technician visit in most cases.

Schools – All schools served by ALLO are closed for some time or for the entire school year.  As students start their learning from home programs, ALLO and our fiber-optic network will help residential customers experience a seamless online learning environment.

Work from Home

Work from Home set up struggles are common.  Solutions include:

  • Increasing bandwidth (especially upload) from home and business.
  • Adding home phone lines or soft phone solutions.
  • Layer2 solutions when VPNs are insufficient.
  • Cords, adapters, etc.

Let ALLO know how we can help.  We understand you’re facing many challenges, but your connection won’t be one of them with ALLO.

ALLO Teammate Abby working from home

Offices – Currently, ALLO offices are open, with the exception of the Fort Morgan office, which has been closed due to government restrictions. However, we are practicing strict social distancing.  Customer assistance is very important to us, but so is safety.  We are limiting contact between each other and our customers to improve safety.  Some are working from home, some are limiting office contact, and all are following CDC guidelines. Technicians have been provided with additional cleaning materials as well as protective gear. ALLO is taking extra precautions to confirm our team is healthy and symptom-free prior to dispatching to homes and businesses. You may hear kids or family members in the background when you call in for support. Please know, our team is working around the clock for you and may be doing so from home to keep providing you with the exceptional service you deserve.

Our team – As a critical fiber-optic service provider, we understand and embrace our role in this uncertain time. However, we are beginning to limit certain activities that are less critical or may put our team at unnecessary risk.  We may drop routers, TV set top boxes, or cables at your home or business and ask customers to self-install or wait until the risk has been reduced to complete the task. We are continuing installations and taking care of customers in need while also following industry and government direction for safety.

Finally, let’s continue to work together as a community.  We must be safe, flatten the curve, and stay connected.  Let’s have compassion for each other during our collective and unique situations.

I’ll leave you with my friend Mike’s powerful message in the video below and encourage you to join the ALLO team in finding an opportunity in this moment to do good and stay connected in meaningful ways.

Todos estamos experimentando un poco de shock a medida que lidiamos con el cambio de ritmo que el virus COVID-19 puede causar en nuestros hogares y lugares de trabajo. Queremos que sepa que estamos listos. Nuestro equipo de fibra óptica tiene planes para continuar proporcionando un servicio y apoyo sin interrupciones a medida que nuestros clientes con negocios y residenciales se preparan para posibles cambios en sus rutinas diarias.   

Si necesita cuidar de sus seres queridos y aún tiene una lista de tareas pendientes, tener una conexión de fibra óptica confiable será más importante que nunca. Pueda que su trabajo envía a todos a casa, y todavía tiene videoconferencias, proyectos, y reuniones de equipo que tienen que suceder – no se preocupe. Asegúrese de estar preparado con un proveedor confiable de internet de fibra, TV y teléfono.  

Queremos asegurarle que estamos aquí para ayudarle. Si usted es un propietario de un negocio, un estudiante, o un padre haciendo malabares con niños enfermos y una conferencia telefónica por la tarde, estamos aquí para ayudarle. A medida que se prepara para los cambios de su rutina diaria o los espacios de trabajo, tenga en cuenta los siguientes consejos:  

  • Manténgase informado y recuerde que la prevención es la primera línea de defensa contra COVID-19. Sabemos que practicar el distanciamiento social del trabajo desde casa es nuevo para la mayoría. Nuestra esperanza es que estos consejos le ayuden a mantenerse productivo y ayudarle a navegar sin problemas.   
  • Esté preparado para todas posibilidades, configure una estación de trabajo remota, haga un plan para las rutinas revisadas.   
  • Asegúrese de que sea accesible. Si es cliente de ALLO IP de Negocio (teléfono), puede desconectar su teléfono del trabajo, llevarlo a casa y listo, puede acceder sus llamadas de trabajo en cualquier lugar.  
  •  Si no es así, podemos ayudarle a hacer el cambio o proporcionar orientación sobre cómo reenviar su línea de oficina a su teléfono celular. Llame a nuestro amable equipo de negocios al 800-982-5307. Comuníquese con su familia, sus empleados y sus clientes acerca de sus planes de respaldo. Si tiene una página de empresa en Facebook, puede anclar esta información a la parte superior de su perfil de página para facilitar el acceso.   
  • Apague sus dispositivos y vuelva a encenderlos. Todo puede beneficiarse de un reinicio. Incluso a usted mismo.   
  • Compruebe si hay actualizaciones que tal vez sus dispositivos o programas necesiten.   
  • Ejecute una prueba de velocidad de Internet y lea la conectividad inalámbrica. 

El acceso a una conexión de fibra óptica es bastante limitado en los Estados Unidos, actualmente, sólo alrededor del 25% de la nación tiene la opción. Si vive en una comunidad de ALLO, tiene la opción de tener una conexión de fibra óptica. Ya sea que esté en línea para mantenerse informado, subir sus informes de finanzas, completar un curso de colegiatura o simplemente ver de sus programas favoritos, nuestra red tiene la capacidad de hacerlo todo. Nuestro equipo está monitoreando constantemente las necesidades de uso de nuestros clientes y comunidades y estamos seguros de que nuestro servicio puede sostener más que el aumento previsto en la actividad en línea. Si no es cliente de ALLO, esperamos que considere unirse a la #FiberFamily para que pueda trabajar, aprender, jugar y transmitir sin problemas por los siguientes meses de caos.  

Debido a que sabemos lo importante que es una conexión confiable en tiempos inciertos, estamos ofreciendo velocidades de carga y descarga de 50 Mbps gratis a los hogares sin servicio de Internet ahorita, por 60 días. Nuestro enrutador  Blast está incluido, su instalación es gratis y no hay contrato para firmar. Le animamos a unirse a nuestra familia para hacer de la salud y la seguridad una prioridad. Si necesita ponerse en contacto con nosotros por cualquier motivo, nuestro equipo de soporte local está disponible 24/7 en 800-982-5307, por chat en línea en nuestro sitio web, por correo electrónico a [email protected], o incluso puede contactarnos en Facebook y Twitter.  

 

Trabajar y aprender desde casa

Todos estamos viviendo un momento de incertidumbre mientras nos adaptamos al cambio de ritmo que el virus Covid-19 puede estar causando en nuestros hogares y lugares de trabajo. Queremos que sepa que estamos preparados. Nuestro equipo de fibra óptica cuenta con planes establecidos para continuar brindando un servicio y soporte sin interrupciones, mientras nuestros clientes residenciales y comerciales se adaptan a nuevas rutinas.

If Si la enfermedad llega a su hogar y necesita cuidar de sus seres queridos mientras cumple con sus tareas diarias, contar con una conexión de fibra óptica confiable será más importante que nunca. Si su empresa decide implementar el trabajo remoto como medida preventiva, las videollamadas, cargas de proyectos y reuniones virtuales deben continuar. Asegúrese de contar con un proveedor de internet de fibra, televisión y telefonía en quien pueda confiar.

Estamos aquí para ayudarle. Ya sea que sea dueño de un negocio que envía a su equipo a trabajar desde casa, un estudiante que accede a clases en línea o un padre de familia que cuida niños mientras asiste a reuniones virtuales, puede contar con nosotros.

  • Manténgase informado y recuerde que la prevención es la primera línea de defensa contra el Covid-19. Sabemos que practicar el distanciamiento social trabajando desde casa es algo nuevo para muchos. Esperamos que estos consejos le ayuden a mantenerse productivo y navegar sin interrupciones.
  • Prepárese para cualquier escenario. Configure una estación de trabajo remota y haga un plan para adaptar sus rutinas.
  • Asegúrese de estar localizable. Si usted es cliente de ALLO Business (Negocios) con servicio telefónico IP, puede desconectar su teléfono de la oficina, llevarlo a casa y, listo, podrá recibir llamadas como si estuviera en su lugar de trabajo.
  • Si aún no cuenta con este servicio, podemos ayudarle a hacer el cambio o brindarle orientación para redirigir su línea de oficina a su teléfono celular. Comuníquese con nuestro amable equipo al 844-560-2556.
  • Communicate with your family, your employees, and your customers about your back up plans. If you have a business page on Facebook, pin this information to the top of your feed for easy access.
  • Power down your devices and turn them back on. Everything can benefit from a reboot. Even you.
  • Check your devices for updates and schedule a time to push them through.
  • Run an internet speed test and read up on wireless connectivity.

ALLO Fiber kid using ALLO internet to study

Access to a fiber-optic connection is fairly limited in the United States. Currently, only about 25% of the nation has the option. If you live an ALLO community, you have that fiber option. Whether you’re online to stay informed, upload your quarterly financial report, complete a college course, or just binge a few of your favorite shows, our network has the capacity to handle all of it. Our team is constantly monitoring the usage and bandwidth needs of our customers and communities, and we’re confident our service can more than handle the anticipated increase in online activity. If you aren’t an ALLO customer, we hope you’ll consider joining the #FiberFamily so you can work, learn, play, and stream seamlessly through the next few months of mayhem.

Because we know how important a reliable connection is in uncertain times, we are offering free 50 Mbps upload and download speed to homes without internet service for 60 days. Our Wi-Fi 6 Blast router is included, your installation is free, and there is no contract to sign.

We encourage you to join us in making health and safety a priority. If you need to reach us for any reason, our 24/7 local support team is available at 866.481.2556, via online chat through our website, via email at [email protected], or you can even give us a shout on redes sociales.

Our lips have been sealed for too long, and the wait is finally over. Keeping this secret has been nearly unbearable. So finally, we are thrilled, ecstatic, and downright giddy to share the news.

Drum roll please…

We just increased our standard residential internet speed from 300Mbps to 500 Mbps, for FREE!

Did you read that right? Yes, you did.

ALLO Fiber internet speed test

 Who is eligible for the speed increase?

If you’re a residential customer who is currently surfing the web via our fast, consistent, 300 MBPS internet service, this is for you. Next time you run that internet speed test, the numbers will be mind-boggling. Next time you go to upload that report for work, it’ll happen so fast, your boss’s head will spin. Next time you invite your favorite gamers over for a Fortnite party, they’ll stay so long, you’ll be begging them to leave.

The best part? Every single residential customer with standard internet has already been upgraded. You don’t have to do a single thing. It’s not based on your location or your longevity with ALLO, it’s for everyone, plain and simple.

Why are we upgrading your fiber internet speed?

The fun answer is “because we can.” The more detailed answer is: we care about our fiber family. Your overall experience, your internet speeds, your TV watching, your uninterrupted phone conversations, all of it really matters to us. Sure, there are other providers in our markets, but we’ve always felt it was best to compete with ourselves and constantly improve our network to keep up with your needs. We think you deserve a future-fit connection with the best equipment, the most up to date technology, the fastest internet speeds, and a customer support experience that we’ve been told blows people’s minds.

ALLO Fiber teammates, Tanna, Kami, Allison, Jason

How is this possible?

As technology evolves at a crazy-fast pace, we’re evolving right alongside it. Our network team has made improvements and tested your fiber connection to be sure this bandwidth bump will benefit you. One of the amazing things about a fiber connection is that it CAN handle speed increases, network changes, and more. When information travels along a fiber connection, it moves at the speed of light (literally). The weather doesn’t bother it, it can carry huge amounts of data, and interference is a non-issue. The fact is, we’re able to increase your speeds because of fiber technology.

Keep in mind, when you go to run that speed test, you’ll want to be in the know about how to read your internet speed test results, and understand the ins and outs of how your wireless connection works in your home. For the best experience, we recommend becoming an internet speed test pro, and learning more about potential Wi-Fi haters in your home.

We’re inserting a little humble brag here, but not because we want to pat our own back. We just want you to know how important your connection is to our company. This is not the first time we’ve given our residential customers a free bandwidth bump. Giving you more without charging you extra is kind of our thing. Back in 2003 we started at 10 Mbps, we increased to 25, then to 50, then to 100, then to 300, now we’re flying faster than ever with our standard 500 Mbps residential internet speed.

So, if you’re loving every minute of your new speeds, tell the world, share the love. You might just earn yourself a $50 bill credit. If you’re one of those people who’s been teetering on the edge, and are ready to make the switch, sign up today!

 

This blog is part 1 in a 4 part series on ALLO’s core values: Local, Exceptional, Honest, Hassle-Free.

ALLO is owned and operated by folks from right here in the midwest. Over  80% of our staff can claim native status with the other 20% transplanted. So when we say we’re local, we’re not exaggerating. For us, being local means more than staffing a handful of people in an off-site office to read from a script and collect a paycheck. Although our business has grown up in Nebraska, we’re thrilled to be expanding and crossing state lines into Colorado to bring a better service experience to a wider range of communities. Even through this growth, our dedication to being local remains strong. We love being involved in our communities, and the list of reasons why is a long one but here’s our top three:

1. We’re Customers Too

One of the best parts of being local is that we know for certain ALLO provides a superior service. We too wait anxiously for fiber construction to complete in new neighborhoods. Our hearts skip a beat when we see the splicing teams show up in our alleyways and ALLO yard signs popping up around the block. Building a fiber network from the ground up is a lengthy process and one we know to be worth the wait because while we wait with you, we’re stuck with the other guys too. We’re painfully familiar with the options in our communities. Want us to prove it? We did, read Kami’s confession aquí.

2. We’re in Plain Sight

When you reach out to ALLO, you get someone local; face to face in our stores, on the phone, even via chat support on the ALLO website. Technicians at ALLO maintain a 30-minute time frame for arrival on installations and dispatches, we’ll never ask you to be home for a six-hour stretch waiting for us. There is no corporate office for us to hide behind or point the finger at when things go wrong because our local offices are actively taking care of customers. And if things do go wrong, which they sometimes do, our proximity to our customers helps us to be transparent and understanding.

3. You’re our Neighbor not a Number

It would have been easy to take ALLO Communications anywhere else in the country. People across the nation are clamoring for fiber optics and gigabit Internet speeds, but the goal from inception was to advance opportunities for communities who haven’t had options when it comes to providers.  We set out to contribute to the success of our communities, businesses, and neighbors and believe it takes more than just providing a service. Being a part of ALLO means being a member of the community. Team members across all markets are active volunteers, student mentors, and enthusiastically involved in economic development and expansion. ALLO sponsors area athletic teams, movies in the park, and Business After Hours events, we film community events for our local Video On Demand feature, we’re Chamber members, and we love supporting local schools. We’re more than just a cable company. We are your neighbors.

Who cares about your internet speeds? Raise your hand…

The ins and outs of your ALLO internet speed test

Well, there are too many hands to count, so we’ll jump right into the details behind testing your ALLO speeds. Running an internet speed test is beneficial in many ways. It can provide bragging rights at your neighborhood dinner party, help you determine if your connection is slow or if you are just being impatient, or let you know if there is an issue that needs to be addressed with your ALLO equipment or your devices.

What is a speed test anyway? A speed test is a tool that measures how fast the fiber internet connection is from your device to a server. ALLO currently has six servers powering our network in Denver, Hastings, Lincoln, Las Vegas, Tempe, and Scottsbluff.”

What does running an internet speed test accomplish? It measures your ping, download speed, upload speed, and jitter.

  • Ping
    • The reaction time of your connection measured in milliseconds. It measures how fast your information is sent out and returned. Low ping is a good thing. The lower the ping, the lower the latency, which means a more responsive connection, especially in applications where timing is everything (Fortnite anyone?).
    • You can see ping listed in the top left-hand corner of your ALLO speed test results.
  • Download speed
    • This measures how long it takes to grab data from a server and send it to your device. So, if you are checking Facebook, your download speed would be the rate at which the information travels from the Facebook server to your phone.
  • Upload speed
    • This measures how fast information travels from your device to the server. So, if you open Facebook and type a post, the data is uploaded and sent from your phone to the Facebook server.
  • Jitter
    • The variation between multiple pings to and from your server. The higher the jitter, the less stable your connection. As a gamer, this means lag. If you’re streaming, it means buffering. Jitter increases if your upload or download speeds are saturated, which happens with providers with very low upload speeds.
    • You should always be wary of internet speeds with a drastic variance between upload and download like 400Mbps download and 5Mbps upload. Language like “up to” when it comes to speed is a big red jitter flag for serious internet users.

There are a few items that might affect your internet speed test and are important to consider when you’re evaluating your results. Take a peek at these helpful hints to make sure you’re testing like a pro.

  • Every wireless device in your home is different and will produce different speed test results depending on age and capability. Be kind, and don’t blame your 5-year-old iPhone; it’s doing its very best. Technology is advancing at an incredible rate, but even if you have the latest device, sometimes the environment can hold things up with your speed test. Check out this wireless strength blog to learn more. (Understanding Wireless Device Strength)
  • If you line up all the kids’ devices and run speed tests at the same time, not only will they be competing for the best numbers, but those devices will be competing for the most bandwidth, too. Your results will end up scattered and inconsistent, more like a three-legged race than a legit speed test.
  • Hard-wired connections produce the most accurate results. A direct line to your router means a direct line to your fiber connection, which provides the most precise view of the speed we’re delivering to your home.
  • If you’re downloading or uploading videos, apps, or other content while running a speed test, you’re probably skewing the numbers. It’s a little bit like putting an entire meal into your oven and expecting it all to cook evenly and in a timely manner; you’ll be disappointed with the results.
  • Make sure the device you’re testing with is plugged into a power source, yep, even your wireless phone. You wouldn’t run a marathon after a sleepless night and no breakfast. Your devices sometimes work harder than that and a boost of power ensures your device isn’t running marathon apps while also trying to test your speed.
  • Our network team has done extensive work with the fine folks over at Ookla® and they’ve determined the best browsers to test from are Chrome and Firefox. Have we mentioned that technology is always changing? That goes for browsers, too. If you’re unsure, reach out to our team, and we’ll give you the most up-to-date speed test information.
  • When you open the speed test, use the dropdown under the word GO to choose the server location that’s closest to you.
  • If you’re lucky enough to be powering into the fiber future with devices equipped with Wi-Fi 6 technology, you’re an excellent candidate for our ALLO Blast router. This combo will have you racing down the internet speed test highway in no time.

New to Wi-Fi 6? The facts below represent why it provides faster speeds and better connectivity throughout your network.

  1. Increased Speed: Wi-Fi 6 provides faster data transfer speeds than previous Wi-Fi standards. It supports higher throughput, making it ideal for bandwidth-intensive activities like streaming 4K video and online gaming.
  2. Improved Efficiency: It introduces advanced technologies like Multi-User Multiple Input Multiple Output (MU-MIMO), which allow for more efficient use of bandwidth. This means better performance in crowded environments with multiple devices connected simultaneously.
  3. Lower Latency: Wi-Fi 6 reduces latency, leading to a more responsive network. This is especially beneficial for real-time applications like online gaming and video calls, where delays can be particularly noticeable.
  4. Better Range: Wi-Fi 6 improves coverage and range, especially in environments with many obstacles like walls or interference from other devices. This ensures a more reliable connection throughout a larger area.
  5. Enhanced Security: Wi-Fi 6 includes improved encryption protocols and security features, providing better protection against various cyber threats compared to older Wi-Fi standards.
  6. Future-Proofing: Investing in Wi-Fi 6 infrastructure ensures compatibility with upcoming technologies and devices, making it a smart choice for long-term network planning and scalability.

Now, you’re ready to test your speed! We recommend using the following ALLO speed test site to get the most accurate results. Why? The World Wide Web is a big place, some roads to servers are like a four-lane expressway, while others are more like an old trail road. When you connect through ALLO servers, you’ll hit less horse-drawn traffic. It’s ok to use other speed test sites, just know that your data may have to travel further and might encounter some unnecessary bumps along the internet highway.

ALLO Fiber speedtest

Your overall ALLO experience is our main concern, so while we want you to understand what’s happening behind the speed test curtain, ultimately, we want you to be able to stream, game, scroll, and enjoy a seamless, hassle-free internet experience. If you have questions or concerns, we’re here for you. Give us a shout via online chat or call our local team at 866-481-2556.

Not an ALLO customer and looking to win some Wi-Fi bragging rights at your next dinner party? Sign up today, and we’ll get you on the fiber fast track.

The wireless technology that we all use in our homes and businesses today first came out in 1999. Twenty years later, we’re finally entering the sixth generation of wireless. The different wireless versions go by names like 802.11b, 802.11n, and 802.11ac, and let’s be real, this Wi-Fi alphabet soup was getting a little muddled for most of us. The IEEE (Institute of Electrical and Electronics Engineers), which is the group that helped establish wireless standards, has made it easier to understand what generation of wireless your specific device is equipped with. The sixth-generation we mentioned previously is technically called 802.11ax, but if you’re not into digital acronyms, the less formal name is Wi-Fi 6. And our new ALLO Blast router is powered by Wi-Fi 6.

Wi-Fi 6 is the most significant jump in wireless technology that we have seen since the Wi-Fi standard debuted 20 years ago. Wi-Fi 6 borrows a ton of features that were previously only used in the cellular (yep, that phone you don’t use as a phone) industry. Hold onto your hats, folks, it’s about to get technical. The ALLO Blast router is bringing big improvements to your Wi-Fi experience including:

  • Orthogonal frequency division multiple access (OFDMA)
  • 8×8 MU-MIMO
  • Target wake time (TWT)
  • 1024 quadrature amplitude modulation mode (1024-QAM)

ALLO Fiber internet router

OFDM & OFDMA

Let’s dive right into the nitty-gritty of why the ALLO Blast router and its Wi-Fi 6 compatibility are so amazing. OFDM or Orthogonal Frequency Division Multiplexing is a complicated mouthful of a term used to describe older generations of Wi-Fi. In this old-school Wi-Fi standard, a single wireless channel could be split up and multiple devices could receive data, think Netflix or an email from Grandma, at the same time.  Here’s the downside with OFDM: each device had a dedicated subcarrier, and while the machine was using that subcarrier another device could not.

Picture a four-lane highway where only one vehicle can drive in each lane at any given time. It could be a bus transporting 60 people, or a motorcycle carrying just one, but while those vehicles were in that lane, nobody else could get on the road or even change lanes. OFDMA, utilized in the cellular industry for years, is now coming to your home. The critical A at the end improves the acronym from Multiplexing to Multiple Access which is crucial. Newer Wi-Fi 6 access points (hey, have we mentioned the ALLO Blast yet?), can now assign multiple “cars” to those lanes. So instead of a single car you could have a bus, a motorcycle, and a vehicle all in the same lane, one right after the other, spread across all four lanes. This can be a slightly nerve-wracking scenario during rush hour but it’s the throughput we all need in our homes and businesses as we continue to add tablets, smartwatches, thermostats, sprinkler systems, video monitoring, and more to our Wi-Fi networks.

8×8 MU-MIMO

According to a study from NewsCred, the average person spends about 37 seconds reading a blog. We understand our audience has potentially most definitely dropped drastically at this point. We also think if you’re still with us, you dig this technical vernacular, so let’s keep digging.

The predecessor to Wi-Fi 6 was, you guessed it, Wi-Fi 5 (802.11ac) and it included 4×4 MU-MIMO. Technically that’s good but, it was only downstream (meaning from the access point to the client) and would only work in the 5 GHz band.

With Wi-Fi 6, you get UL MU-MIMO (Upstream direction from the client to the access point), eight clients instead of four, support for 20 Mhz-only clients, and it works with both the 2.4 and 5Ghz band, so low-cost IoT devices can now utilize this technology as well. Translation: more devices will be able to reap the Wi-Fi 6 benefits moving forward, even your old laptop from college. The improvements to MU-MIMO compliment OFDMA and deliver a vastly improved overall performance.

If you think about this as a highway, with Wi-Fi 5, you had a road with four lanes going from your router to devices within your home. Each lane could go to a different device, or if your device supported it, multiple lanes of traffic could go to a single device, making it faster to transport data.  But, from your device TO your router, there was only a single lane.

With Wi-Fi 6 that four-lane highway has doubled to 8 lanes, and those eight lanes can be used to go to up to 8 devices or all eight lanes to a single device.  And forget that old country road that was connecting your devices to your router, those devices will also be able to merge onto this brand new eight-lane superhighway.

Fiberoptic cables

Target Wake Time (TWT)

Until now, wireless has been a bit of a free-for-all. Your device had to constantly listen and wait for data to be sent from the access point. This isn’t a big deal for devices that can be plugged into a power outlet, but if you are using a battery-powered device like an iPad or kindle this can take a lot of energy. The ALLO Blast gives you a feature called Target Wake Time and it helps your devices better communicate with the access point. Instead of constantly reaching out to the access point for updates, your iPad can say, “Hey, I only need to send data every 30 minutes, so I’m going to bed.” And the access point turns off the lights and quietly closes the data door. If something needs to be sent ahead of those 30 minutes, a series of messages are sent out, like an alarm clock without a snooze button, and the device wakes up.

Most of the time, your device won’t need to wake up and will stay asleep until it hits its 30-minute window when it wakes up, sends and receives the data it needs, and goes back to sleep.  In lab tests, this has shown to improve battery life by as much as 67%. Target Wake Time keeps your Wi-Fi working efficiently and your charging cords hidden away in the junk drawer where they belong.

ALLO Fiber 4 phones

1024 Quadrature Amplitude Modulation (QAM)

To wrap things up, we’re going to take our nerdy by nature reputation to the next level with 1024-Quadrature Amplitude Modulation(QAM). By varying the amplitude and phase of a wireless signal, you can send more data over a wireless connection over a given amount of time. Adding this capability into Wi-Fi 6 allows for up to a 25% improvement in data throughput!

Think of Wi-Fi 5 (256 QAM) as a family car; it can carry up to five people at a time from Router City to Device Drive.  But if you have a lot of people who need to get to Device Drive it’s going to take a lot of cars to get there.  Enter Wi-Fi 6 (1024 QAM); it’s an SUV and can carry seven people all at once which means fewer cars required to get all those people where they need to go.

The picture below shows two wireless phases. Even if we went way back to the very first stage of wireless technology, it wouldn’t look like this. Consider it the most insanely simplified wireless visual aid. Fast forward to Wi-Fi 5, this graph would have an additional 256 colored lines all spaced out to avoid overlapping.

ALLO Fiber graph

A connection using Wi-Fi 6 would include 1024 different lines and we tried to create one for you but it looked like this.

ALLO Fiber scribble on graphs

Regardless of shameful visual aids, here’s what you need to know about Wi-Fi6:

  • Faster speeds overall
  • Higher speeds over longer distances
  • Improved battery performance
  • More devices per access point supported

Our goal at ALLO is to serve our customers and one of the best ways to do that is to be way ahead of the curve when it comes to technology. We’re thrilled to introduce the Blast router and Wi-Fi 6 capabilities to our lineup of next-generation equipment. If you’re interested in making your home or business future-fit: visit our Wi-Fi experience page or give our local team a call at 866-481-2556.

And since you made it all the way to the end of this extensive blog, your reward is having the knowledge and Wi-Fi 6 wherewithal to answer this question like a fiber boss:

 

 

 

A medida que bajan las temperaturas y se acerca el clima invernal, nuestros equipos se preparan para ajustar la forma en que instalamos el servicio de ALLO durante esta temporada. Estas condiciones frías significan que, durante el invierno y principios de la primavera, debemos colocar una "línea temporal" para los clientes que se instalan en esa época del año. En lugar de enterrar la línea de fibra óptica como lo hacemos en primavera y verano, colocamos una línea por encima del suelo, hasta que suban las temperaturas y el terreno se descongele por completo.

Cada mañana, el equipo de instalaciones (Drop Team) se reúne para su sesión informativa del día y a veces para una foto grupal antes de salir a enfrentar todo tipo de clima para llevar la fibra directamente a su hogar o negocio.

ALLO Fiber drop team performing a temporary fiber drop.

Esta es una vista de cerca de cómo la fibra se conecta al pedestal a través del Terminal de Servicio Multipuerto (MST). Los MST son esencialmente las tomas ópticas donde conectamos la fibra óptica de cada cliente. Un MST puede tener entre dos y doce puertos. Cada puerto de cada MST está asignado a una dirección de cliente específica.

ALLO Fiber technician hooking a temporary fiber drop to a backyard pedestal.

A continuación, se tiende la línea de fibra óptica por el patio y se conecta a la caja lateral de la casa. Unos días después, el cliente recibe el servicio de fibra ópticade ALLO. Si se mudó recientemente y sabe que la residencia ya contaba con el servicio de ALLO , ¡tiene suerte! Probablemente la fibra ya esté enterrada y no necesite una línea temporal en su nueva vivienda.

What is a temporary fiber-optic drop?

Sabemos que muchos clientes esperan con entusiasmo el momento de enterrar su línea temporal cuando cambian las estaciones. Como ocurre con muchos aspectos del proceso de construcciónesta parte depende totalmente del clima. Pero no se deje engañar: no basta con el primer día soleado de primavera. Dependiendo del lugar y del tipo de suelo, puede tomar varias semanas de clima cálido y constante (más de 60°) para que el terreno se descongele completamente.

Una vez que el clima coopera, nuestro equipo coordina con las empresas de servicios públicos para marcar sus líneas. También podríamos necesitar solicitar permisos municipales, y el tiempo que esto toma varía según la ciudad. Por ejemplo, en la ciudad de Lincoln, las marcas (locates) deben completarse en un plazo de tres días hábiles. Si se requieren permisos, el entierro podría retrasarse varias semanas.

A menudo nos preguntan qué pueden hacer nuestros fans de la fibra para agilizar el proceso de entierro. A menos que tengas una relación con la Madre Naturaleza o con las autoridades locales, la mejor manera de ayudar a nuestro equipo es mantenerse en contacto. Avísenos si ha cambiado su número de teléfono o correo electrónico para recibir las actualizaciones necesarias. Una vez que sepa que estaremos en su jardín, mantenga las puertas sin llave o indíquenos la mejor manera de acceder al área de entierro. Aunque no es obligatorio, es útil marcar las líneas de riego. Avisarnos de la presencia de servicios públicos privados, como líneas de gas o electricidad, o incluso cercas subterráneas para perros, también es muy útil.

Cuando las temperaturas empiezan a subir, también lo hace el volumen de llamadas a nuestra línea de soporte. "¿Cuándo se enterrará mi línea?" es nuestra pregunta más frecuente. Debido a los numerosos factores incontrolables que intervienen en este proceso, es una de las pocas preguntas que no podemos responder con detalles. Cada año, nuestro objetivo es completar miles de entierros en un plazo de seis a ocho semanas. Aunque los obstáculos y retrasos imprevistos son casi inevitables, el equipo de ALLO sabe cómo ponerse en marcha y, por lo general, logra el objetivo.

Cuando podamos comenzar el proceso, nos pondremos en contacto con usted por teléfono y correo electrónico para avisarle y explicarle los siguientes pasos. No dude en contactar con nuestro equipo local en cualquier momento si tiene alguna pregunta o inquietud. En ALLO, somos personas sociables y nos encantaría hablar con usted. Contáctenos por correo electrónico[email protected]), envíenos un mensaje en redes sociales, o llame a nuestro equipo local al 866-481-2556.

Fiber optic service enabling high-speed internet is (ok, we’ll say it) finally coming to all homes and businesses in Imperial, Nebraska! A small group of local businessmen are responsible for making this literally groundbreaking change.

Ben Brophy, Bill Brophy, Russ Pankonin, and John Paisley, make up the investment group called Gigabit. They each have a personal investment in the high-speed internet project with an assist from Imperial’s Economic Development Board and a loan from the LB840 city sales tax fund. All four have felt the burn from the constant buffer of an unreliable internet connection both at home and at work.

4 men posing for a photo

Ben explained that his electric business has had frequent trouble with remote access to their equipment across the county. Their industry and many others are moving toward automation and he says wireless reliability is more important than ever. At home, Ben has an extensive smart home set up but explained that trying to connect remotely and even sometimes on site is a nightmare with their current internet connection. He said, “We need more than the bare minimum.”

John agreed saying that working from home was challenging. He said he and his wife kept track of whose turn it was to call into customer service for Wi-Fi issues. “The inability to do business in a timely, efficient manner is a roadblock for progress. Existing businesses in Imperial are suffering. We also know it’s been the reason many new businesses and residents have decided they can’t make Imperial their home. That has to change.”

Russ added, “In addition to Gigabit speed Internet, this will open the door to new opportunities and sets Imperial apart from many other rural communities.”

Once they set the fiber wheels in motion, John said “ALLO Communications was an easy choice to support the network. They have a great business model and they’ve built their reputation on phenomenal customer support.”

Local contractors are already underway with network construction in Imperial. Residents can sign up for internet, television, and phone service on Imperial’s fiber page. We look forward to opening our local storefront at 610 Broadway Street in November 2019 so you can talk tech with our friendly team in person. Businesses can request a free business evaluation on our website. Fiber installations are expected to begin in early 2020 but residents are encouraged to sign up now to ensure the initial steps of construction are completed before the ground freezes.

We’re excited to partner with Gigabit and welcome Imperial as our 11th fiber community. Gigabit’s vision for the future of Imperial is bright and we agree that a fibra óptica network will keep this community vibrant and provide greater opportunity for connected homes, successful business, and economic growth. Together, ALLO and Gigabit will make Imperial an even better place to live, work and play.

Tal vez usted nos ve como otra compañía de internet, teléfono de casa, y televisión en su comunidad; le aseguramos que somos mucho más que una compañía de telecomunicaciones. Nosotros queremos venderle toda una nueva experiencia; el servicio que usted merece. Somos una compañía que quiere mejorar e involucrarse en la comunidad. Nosotros tenemos cuatro valores fundamentales que usamos para mejorar su experiencia; ser local, mantener servicio sin complicaciones, ser honestos con usted, y ser excepcional. Es nuestra meta que cada vez que usted platique con uno de nuestros miembros su experiencia consista de nuestros cuatro valores.

ALLO Fiber event

Para unirse a nuestra familia de ALLO no requerimos su identificación o seguro social. El proceso es muy fácil. Lo hacemos sin complicaciones para que usted tenga acceso fácil a la diferencia que es tener los servicios de ALLO. Tenemos diseñado un paquete especial de canales totalmente en español para que usted disfrute de sus telenovelas favoritas, noticias, deportes, o películas, sin obligación a canales específicos. También tenemos representantes quien pueden comunicarse con usted para hacer cada experiencia con nosotros más agradable. 

Three ALLO teammates posing for a photo

Aquí en ALLO, creemos en la diferencia que es el servicio de fibra óptica. ¿Qué es fibra óptica en el mundo de telecomunicaciones? La fibra óptica es una fibra flexible y transparente hecha de vidrio o plástico que es ligeramente más gruesa que un cabello humano. Es mucho más fiable que un cable de cobre que es lo que las otras compañías usan. La fibra óptica emite más luz haciendo su imagen de televisión y voz de teléfono más clara, y su internet más rápido. La fibra también es más confiable en caso de tormentas. Su internet, teléfono de casa, y televisión no volverán a ser interrumpidos por un relámpago, o un poco de lluvia y aire. Es el nuevo futuro de tecnología. 

Si usted está interesado en aprender más o unirse a nuestra familia de fibra visítenos en nuestra tienda local, mándenos un mensaje por Facebook o Twitter, o háblenos y tendremos miembros de nuestro equipo quien hablen español para asistirle. ¡Le brindaremos el servicio que usted merece! 

ALLO Fiber teammate working in office

Exactly what is fiber optic technology?

Optical fiber is a flexible, transparent fiber made of glass or plastic which is slightly thicker than a human hair. The fiber cable coming into your home acts as a conduit carrying all your data via light waves between each end of the fiber. The principles of refraction, which make fiber optics possible, have been around since the 1840s and developing by leaps and bounds since then. NASA even used fiber optics in the cameras they sent to the moon, although the technology was considered highly confidential requiring a high-level security clearance. From the moon to your living room TV, there’s a reason we at ALLO like to brag about our superior technology.

Fiber optic cable being spliced

Why is fiber better than the other guys?

The other guys are still stuck using traditional copper cabling. Fiber has the advantage over copper by allowing much greater throughput, meaning fiber can carry much more data. Simply put, a fiber connection allows you to keep those Snapchat streaks alive using the speed of light, literally. A single optical fiber can carry 3,000,000 voice calls or 90,000 TV channels, and that’s just to one house!

Metal cables transmit data through electricity, and when data moves at a higher speed, it must overcome greater resistance requiring more power to process signals. Copper basically acts as an electromagnetic antenna, regularly picking up interference causing loss of signal, noise interruption, and slower speeds.

These are non-issues for fiber which uses light rather than electricity to transmit data to you. Think of it like a laser that blinks off and on hundreds of times per second, this form of data translation allows information to flow in its natural, digital form. Additionally, data is much more vulnerable to interception across copper cabling. Fiber provides more security because light can’t be read as easily as signals sent over copper cabling.

All technical terms aside, a fiber connection can also increase your home value. On average, homes with a fiber connection rise in value by 3.1%. Not only will your neighbors be coming over to enjoy game day on your crystal clear TV service, but you’ll be raking in the benefits when you sell your home to the next fiber fanatic.

ALLO connecting fiber to the home

What’s not to love?

The biggest drawback to fiber is its availability. We often mention our technology to customers as a quick side-note in a long list of exciting features, but the reality is, people across the country would go bananas for the technology we’re bringing to communities across Nebraska, Colorado, and Arizona. Fiber optics make instant channel change, whole home DVR, and gigabit internet speeds possible. Plus, with our future-focused technology, we’ve gathered a group of community-first folks on Team ALLO who are constantly working to evolve the way we use fiber, better our hometowns, and stay ahead of the curve.

ALLO Fiber install speed test internet

But do you have proof?

You don’t just have to take our word for it because now we have the data to back it up. ALLO has been recognized as Nebraska’s fastest internet provider* by Ookla®, the company behind Speedtest®. Since building our fiber optic network we’ve skyrocketed Lincoln to sixth place in the nation**. We’re proud to have gotten our start in rural Nebraska as a locally owned and operated company, but when some of the biggest cities in the nation are scrambling to keep up with our technology, don’t count us as the underdog, know we’re the leader.

 

Sources:

(1) https://en.wikipedia.org/wiki/Refraction | (2) https://www.ecmag.com/section/systems/copper-vs-fiber | (3) https://www.businessbee.com/resources/news/operations-buzz/buzzbattle-ethernet-vs-fiber-basics (*) Based on analysis by Ookla® of Speedtest Intelligence® data average download speeds in Nebraska for Q4 2018. Ookla trademarks used under license and reprinted with permission. (**) https://www.speedtest.net/reports/united-states/2018/fixed/

You may have seen some friendly fiber faces around town recently, so now we’d like to formally introduce ourselves. We are a fiber optic internet, TV, and phone provider that got our start in the small town of Imperial, Nebraska back in 2003. We currently provide wind in your hair speeds to nine communities and, soon, Breckenridge will be taking the 10th spot in our community line up.

Cleanup day with ALLO Fiber teammates

On August 21st, we sat down with Mayor Eric Mamula, to discuss why the Town of Breck chose ALLO to manage the network that they are in the process of building. Take a look at what the Mayor of Breckenridge had to say:

We made a name for ourselves by building the fiber optic infrastructure in our communities from scratch. Recently, however, we’ve built some incredible partnerships with new communities like Fort Morgan. Cities across the nation are starting to realize that broadband access is just like any other utility, and growing in importance every day. Much like Fort Morgan, Breckenridge decided to build and own their fiber network and find the right company to support it. That’s where we come in.

Every ALLO community is unique and Breck is no different. From the sprawling scenic views to the short and sweet construction season, we’ve loved every minute of getting to know this town. We understand, this is all very new: new to us, new to the Town of Breck, and especially new to you as a future fiber customer!

Breckenridge entry board with car having allo sticker on it

Here are some of our most frequently asked questions to help you get a better idea of what’s happening in Breck:

Q: Wait a minute, who is building the network?

A: The town of Breckenridge is building the network and ALLO will be supporting it. If you have questions about how to work your remote or run a speed test, ALLO will be there for you with our 24/7 support team. If you have questions about how the service areas are determined or how the infrastructure is being constructed, the good folks at the Town of Breck will have the answers for you.

Q: What’s so great about fiber?

A: For a seriously connected community with a heavy emphasis on tourism and vacation rentals, fiber’s what you need to stay on top of all your remote devices like thermostats, garage doors, Wi-Fi connected locks, the list goes on. With fiber, data is transmitted in its natural state, light, which means it travels faster and more consistently. Over traditional copper cable, data gets caught up in the interference game which results in slowdowns and signal loss. Need more information? Learn about the benefits of an all-fiber network.

Q: Will construction be happening year-round?

A: Nope! We’re from Nebraska, so we take weather very seriously, and we hear it’s no different in Breck. Once the snow hits, construction crews are more likely to be on the slopes than on the roads.

Q: When will we be able to get service?

A: Although we aren’t building the network, we are in constant communication with Breckenridge about their plans. In the first phase of construction, there will be two areas going live with fiber service as early as October 2019! Check your address in Breckenridge, CO on our fiber construction map. If you’re outside of these two neighborhoods, we recommend signing up for our Breckenridge fiber construction updates through email.

Q: Why are some areas getting ALLO before other areas?

A: The Town of Breckenridge plans to break the fiber construction into phases due to the short construction season and budget considerations. While examining what areas would receive service first, the Town looked at density and the main feeder ring. The core of Town was critical for the main backbone of the network (think Main Street, Ridge Street, and French Street) and, with Wellington being one of the Town’s densest neighborhoods with year-round residents, the Breck Council felt this was a good place to start building the Fiber9600 service network.

Q: What does the pink spray paint on the sidewalks mean?

A: Local contractors may use a variety of markings or flags to identify areas to avoid, think gas lines and other utilities. This is required by law and helps keep everyone safe. We have a handy list that breaks down the usual construction markings on our website.

Q: Am I required to get your service?

A: Don’t get us wrong, we love adding new customers to our fiber family, but our main goal is making sure our communities have options. You don’t have to choose ALLO but if you want your connection to be future-proofed for all the ways our devices and internet needs are evolving, we think a fiber optic connection is the best choice.

Q: How long will it take for construction to be complete?

A: At the moment, the Town of Breckenridge anticipates construction to be completed within five to six years.  This could change as we move farther into the project and better understand the construction process and timeline.

Q: Why do I need to sign up now?

A: Winter is coming. Signing up now, which by the way is $0 and contract-free means we can construct the fiber connection directly to your home before the snow hits. If you wait, there’s a good chance you’ll be buffering and suffering all winter long.

If you didn’t get the answer you were looking for, we’d love to help you find it. Reach out to our team any time or use the resources below to learn more.

Imagine working at a place for 40 hours a week and not liking your job. Yeah, we can’t either. The leaders at ALLO have created a workplace where folks are valued, ideas are heard, and work-life balance is an everyday practice. So, if you’ve considered applying or becoming a customer, we’d like to give you a peek behind the fiber curtain and show you what goes on in our world.

You know you’ve chosen the right company because the people around you are full of authenticity and kindness and are dedicated to the people around them. You know you’ve chosen the right career when flipping burgers, building a parade float from scratch, or staying late to help a customer is an easy yes. You know you are home to stay when the boss (aka, the president of the company), asks you how your family is, has a conversation about your oldest kid learning to drive, or offers a shoulder to your tired baby at an ALLO event.

ALLO Fibers Brad Moline holding baby

This is the experience at ALLO. Our team is full of folks who are willing to jump in and help when life takes a turn for the worse, provide meals when life catches us off guard, or gently lead us out of conference rooms when we aren’t feeling good and need to head home.  Our customers reap the benefits of this customer-focused, employee-focused, PEOPLE-focused culture every single day, and they notice. They tell us and they keep coming back for more.

ALLO Fiber

ALLO Fiber

Yes, it’s true, our fiber-optic network often takes the spotlight and our focus on future-fit technology keeps our engineers busy but none of that really matters if you don’t put people first. From the top-down, our team has a genuine passion for people. They are prioritizing people, and they remember that we are all, in fact, people. We live in a world where technology is always evolving, but we know it’s the people behind that technology who matter.

What you get with ALLO is a group of people who have been disrupting the old way of business for more than 15 years. You get real conversations with people who live, work, play, and volunteer in your communities. At ALLO, you get people who are empowered to always do more for each other and our customers. Our upload speeds will blow your mind, but you’ll stick around for the people on the other end of the phone because they are the ones truly making the difference each day.

That’s why when we talk about who we are as a company, we talk about our team. Our technology is top-notch, our equipment is second to none, and this makes for a truly incredible customer experience. But when you add the people of ALLO, the vision of our leadership, and a genuinely caring support team, there is just no comparison.

ALLO Communinty connect event in 2024

It’s happy dance, finger snaps, and applause time in Lincoln, fiber fans!

Three years of hard work, a partnership with the City of Lincoln and Nelnet, millions of dollars, 363 new jobs, and a future-proofed, city-wide fiber network. This list exhausts and energizes us at the same time and we are thrilled to be celebrating progress, technological advances, new relationships, and the end of construction in this dynamic city.

The majority of the City of Lincoln is now enjoying the benefits of a direct fiber connection, which means our new friends and neighbors in this fabulous fiberhood are surfing, streaming, gaming, downloading, and uploading at the speed of light. They’re enjoying crystal clear TV and phone service, and the exceptional customer service we boast about each and every day. Beyond the fantastic fiber service, our fiber family is also busy building long-lasting connections with the community. There’s so much to celebrate!

Just a few short years ago, (three to be exact) our president, Brad Moline, shared that, “Lincoln was ranked 26th in the state of Nebraska for internet services. Well with ALLO, we want to make it in the top 10. And why just in the top 10? Because ALLO has the top six communities already.”

Ribbon cutting at ALLO office

Not only did we take Lincoln into the top 10 in the state of Nebraska, the data shows we’re #1 for internet upload and download speed in the City of Lincoln!* (Based on real test results from fiber fans just like you using Speedtest®).

Talk about a GIG deal! We’re also pretty pumped about the fact that Lincoln is now recognized as the 6th fastest city in the nation. Yes, we said the nation. The. United. States. (Based on analysis by Ookla® of Speedtest Intelligence® data from Q2–Q3 2018 in their United States Fixed Report.)

Thank you, Lincoln, for welcoming us with open arms, for communicating with us during the construction process, and for keeping the faith in our future-focused goals. Mayor Beutler said it best when he stated, “What a game changer this has been for the City of Lincoln and will continue to be. People around the nation didn’t think these guys could get it done and they got it done on time and with what I think is the best cooperation with homeowners and builders that we’ve seen in the city in a long, long time.”

Growth is the name of the game at ALLO and we look forward to many years of progress and development in this great city. What’s coming up next? Strengthening and growing our relationship with the community, conquering the digital divide, and continuing to provide consistent, exceptional service to our friends and neighbors in this thriving community.

Lightbulb billboard 2 celebrating connections

* Based on analysis by Ookla® of Speedtest Intelligence® data average speeds in Lincoln, NE for Q4 2018. Ookla trademarks used under license and reprinted with permission.

With federal workers missing paychecks because of the partial government shutdown, we’re stepping up to help ease the burden for federal employees who have been furloughed. We have a strong commitment to our fiber communities and the businesses and residents we serve. Our customers come first, especially when times are tough. That’s why we’ve recently announced a plan to provide relief to federal employees who may need a little extra help.

As our President, Brad, said “We recognize the financial and emotional impact on the 420,000 working without pay as well as the 380,000 furloughed federal workers and their families. ALLO is committed to helping local Nebraska, and Colorado federal workers stay connected during this difficult time.”

We’re thankful to have the ability to lend a hand to our friends and neighbors across our fiber communities. Whether you’re a new customer or have been with ALLO since day one, this furlough deferral is available to all qualified federal employees in our ALLO communities. If you’re eligible and in need of an assist, we hope you’ll take advantage of this support and stay connected. Give our local team a call at 855-559-2708 to coordinate your deferral arrangement.

While it’s true that we’re new to some of our communities, we are not new to the fiber optics game. We’ve been building the majority of our fiber communities from scratch for a little while now. 15 years to be exact. That’s right; we’re celebrating a decade and a half of fast, reliable service that our friends and neighbors can truly count on across Nebraska and Colorado. Our VP of Operations, Allison’s reaction was pretty spot on when she said: “Has it really been 15 years? Second thought: Has it only been 15 years?” Though some days seem a bit longer than others, the years have been flying by at GIG speeds.

ALLO Fiber team group image

Now is an important time for our communities as they are working hard to improve their current infrastructure and welcome the future of technology. 15 years ago, our president, Brad, set out to build stronger connections and better options with ALLO phone service. Today, we’re connecting people with internet so fast we don’t even really know what the word “impossible” means anymore. Sure, teleportation may still be lingering in the realm of impossibility but as long as communities continue to build for the future, we’ll be here to support the infrastructure and celebrate the opportunities that grow from it.

As we sit in the driver’s seat with a focus on the future, we can’t help but look back and admire where we’ve been. Located right in our rearview mirror is our #1 spot for customer service in North Platte, a handful of Calix Innovation Awards, a seven-year winning streak in Scottsbluff and North Platte as the #1 internet provider, and the opportunity to help Lincoln become a Smart Gigabit Community.

ALLO Fiber team group image

We don’t have traditional offices at ALLO so we get to hear from the big boss (Brad) pretty frequently. Recently, we overheard him say, “What sets us apart from others is our products, our people, and the fact that we care more.” He’s absolutely right, we genuinely care about our customers, our employees, and we have a real commitment to the communities where we live and work. It all starts with us buckling up and paving new roads to more opportunities in our fiberhoods from the Solar Energy project in Scottsbluff to the Autonomous Shuttle in Lincoln. Growth is inevitable, but to be a foundation in that growth has been rewarding and if we’re being honest – this reflecting business is making it a little dusty in here.

This journey wouldn’t have been possible without the help of some of the hardest working and dedicated people on our team. We asked Nick Colton, #3 from the original ALLO crew, how he felt about our 15 year anniversary and his answer was simple, “Pride – I have a lot of pride knowing that I’ve had a hand in helping to build ALLO from three employees to the over 500 employees that we have today.” 525 seems like a big jump from the original three, but new people means new talents, ideas, and growth.

ALLO Fiber team group image

At 15 years, we’re just touching the surface and look forward to blazing the fiber optic trail across more communities and state lines in the future. We’ll end this 15-year reflection with another quote from Allison: “We have had every challenge you can think of, and we still never stopped moving forward. We will never stop. This business is constantly growing and changing to improve.” So please excuse us as we dust our shoulders off, and go back to doing what we do best– redefining the future.

We recently partnered with our parent company Nelnet and Speedway Properties to celebrate and honor the Veterans in our communities. We joined together in our fiberhoods across Nebraska and Colorado to pay tribute to their incredible sacrifices.

ALLO Fiber group photo of allo veterans

Joel Pierce is a proud member of team ALLO and a United States Army Veteran. He served six years with three deployments, twice to Kosovo and once to Ar Ramadi. Joel attended our Veterans event on November 12th and said, “I really appreciate the fact that ALLO and Nelnet have taken the time to do outreach and care for our Veterans. You don’t see that a lot with big corporations, so I would like to say thank you for caring.” Isn’t that just like a soldier? Giving his thanks for our simple event when so many of us are at a loss to describe our intense gratitude for his commitment, courage, and service.

ALLO Fiber veteran Joel Pierce and another teammate

Did you know that of the entire population of our nation, 1.3% of our citizens have served our country? The number may seem small, but the impact is immense. We have 60 Veterans in our current workforce, which means that Veterans make up more than 11% of our fiber fam. The large veteran population at ALLO is no surprise to us. Their core values align perfectly with ours, and we’re committed to continuing to support jobs, growth, and a sense of community for Veterans.

Our thanks will never match your spirit or fortitude, but we humbly submit our gratitude nonetheless. Thank you for serving our country and protecting our freedoms!

ALLO Fiber veterans award

 

Photo of ALLO Fiber veterans award

Carreras profesionales en ALLO

Construction continues to progress throughout the City of Hastings and the same is true for our downtown fiber space. We can’t wait to open our doors and welcome our newest friends and neighbors in to experience the ALLO difference firsthand. Soon, you’ll be able to try out our ALLO internet y TV service for yourself. Our storefront will also give you the opportunity to see how we install service with our installation demo area.

Although we aren’t quite open yet, that hasn’t stopped us from being involved in our newest fiberhood. Being local is one of our core values so we’re thrilled to sponsor and participate in as many Hastings events as possible. Check out our recent community involvement below.

We were a sponsor at Give Hastings Day and our team had a blast meeting with local businesses and residents at this wonderful community building event.

 

ALLO Teammates having lunch outside

ALLO teammates posing for a photo

Four ALLO teammates smiling for a photo

 

When we get involved, we bring the whole fiber family. We had a great time participating in Hastings Kool-Aid Days and can’t wait to up our float game next year.

ALLO Fiber group photo

ALLO Fiber teammate at a parade

 

We recently sponsored and attended the Hastings Teacher Appreciation Dinner and were thrilled to help support local educators and recognize all the hard work they do for our kids and our community.

Four ALLO teammates posing for a photo

Get used to seeing these friendly faces, our local ALLO team loves being a part of the Hastings community!

“With teamwork, anything is possible.”

– Mark Shields

We agree, Mark, we completely agree, and feel privileged to introduce you to our fiber fans.

 

Mark came to ALLO with 40 years of experience in the Telecommunications world and has been a faithful member of our fiber family since 2009. With roles ranging from storekeeper to lineman, to residential technician and business technician, he can tell you the history of your phone and internet service with first-hand stories of technological developments and hands-on experiences. During his time in this business, he’s witnessed the conversion from rotary dial phones to touch-tone phones, eight customer party lines on an open wire to single party lines on an underground cable, landlines to cell phones, and copper technology to fiber technology. We can hardly imagine the knowledge his brain holds and are grateful to have him on our team.

 Another reason we love Mark is his commitment to the customer. The effort he puts into providing the best, most hassle-free experience for our customers is noticed at the office and in the community. Here’s what one of our team members y one of our happy ALLO customers had to say about Mark. “I received a call from a business customer this morning reporting all phones down, after verifying that our service was working properly I was able to narrow the issue down to the customer’s phone system. Knowing that Mark services these systems I made a call to him, and he verified that we did install the system for the customer. Mark also knew what the potential problem was and told me to assign the ticket to him.  Mark was on site and had the customer up and running within a half hour. I then received a call from the customer letting us know how happy he was with the quick response that he received, and how fast Mark was able to find the issue and fix it. A very happy customer!” This is just one of many reports of Mark’s work-ethic, knowledge, and customer care in action. 

 

We often say we hire character before anything else and Mark is a prime example. Outside of work, you will most likely find him enjoying time with his wife of 37 years, his grandsons, or his friends. Mark’s description of his life and his last 40 years got us legitimately misty.  “I have been so blessed during this journey. 31 years with my first employer and close to 9 years with ALLO Communications. Many of our customers are now lifelong friends. My past and present work families mean everything to me. If a person’s wealth was measured solely by the number of people they consider to be their friends, then I am the ‘Wealthiest Person Alive.'”

ALLO Teammates celebrating Mark Shields

 

Having Mark on our ALLO team is definitely to our advantage. We are inspired by who he is and what he does on a daily basis. If you live in the Scottsbluff area and have a chance to give Mark a high five, make it a windmill. It’s easy to see he deserves this and so much more. 

Maybe you’ve noticed: ALLO has been making headlines y growing in a major way. Although we started small back in 2003 with just four employees, we had a big vision for our future and our growth. To us, growing means delivering GIG things to communities in need of better service and for our employees, it means even bigger career opportunities. Wes is a prime example of ALLO growth; he’s expanding his knowledge right along with ALLO as we continue blazing the fiber trail.

Wes began his ALLO journey as a door-to-door salesman in North Platte.  From there, he moved into inventory and gained some crucial construction knowledge in the process making the transition to a lineman in Gering an easy one. After three varied roles at ALLO, he wasn’t done yet and expressed a desire to learn more about fiber splicing to which we said, “splice it like it’s hot, Wes!” He moved across the state to take on a lead splicing role in Lincoln, then moved on to one of our newest fiberhoods, Hastings, NE. Since his transition to Hastings, he’s made yet another move from Fiber Splicer to ALLO OSP/Splicer Supervisor.

ALLO Fiber teammate splicing fiberoptics

Over several years and various positions, Wes built his ALLO knowledge on a variety of levels and proved himself a true fiber fan. When asked about his favorite ALLO memory, he highlighted his dedication to our #fiberfam by recalling one of our company’s most difficult times. A few years back, North Platte was hit with a severe storm, taking out a large number of utility poles. Wes got to work right away with fellow ALLO-ites Will and James and worked through the weekend to get our fiber repaired and help technicians get customers back online.  He said, “This bad situation was made more fun by the guys that were right by my side.”

Two men smiling and wearing a harness

Wes says his work ethic is his most valuable trait and that it’s a shared value with many of his coworkers. We agree with all our fiber hearts and are not surprised at all to see his dedication pay off as he grows with ALLO.

After five years at ALLO, Wes has grown to appreciate his downtime. When he’s not working, you’ll most often find him reading or cooking.  He doesn’t have a recipe to share (must be a secret), but he does have a couple of favorite books: Kingdom of Fear by Hunter S. Thompson and American Gods by Neil Gaiman.  Hello #UnplugSunday, thanks for the recs Wes! And thank you for your incredible dedication, willingness to go the extra mile, and consistent determination to learn and grow as ALLO does along the way.

If you’re interested in growing with ALLO, take a look at our current openings aquí.

If you peek into any ALLO office, you will see that our fiber focus is bringing light to our communities and it gives us so much joy when our communities share that passion. We wanted to take a moment to shine the fiber spotlight on someone we noticed making an incredible impact in one of our fiberhoods. It’s one of those refreshing, unique stories that inspire us to think outside of the box and remember how much each of us is capable of doing in our hometowns. This is the story of a cheerful local advocate bringing simple pleasures back to life and spreading happiness throughout her community.
 
We know her as Delinda, the fiber fan always willing to lend a hand. She’s been experiencing fiber fast internet y TV service at home for the past 2 years, and ALLO phone and internet service through her family business, Neville Insurance since 2004. Whether she’s sharing the ALLO love on Twitter or literally climbing into the attic to help with a fiber installation, Delinda has more than earned her “all-time favorite ALLO customer” title.
ALLO Fiber customer climbing in attic to help
We always knew she had a special brand of joy that just needed to be shared and we’re thrilled to see she’s found her calling. It all began with a lonely truck for sale on the highway in Western Nebraska. Fast forward a few months and Delinda, AKA Mrs. Bob, AKA The Ice Cream Lady is adding an extra helping of ice-cold-happiness to the summer season in Alliance, Nebraska. Her love for her community is evident when you hear the cheerful jingle of her ice cream truck at community events or even on a random Tuesday night.
“It’s so wonderful to see the community spirit that comes out of this adventure. I have people donate all the time to help less fortunate kids enjoy a treat too and that’s what it’s all about. That’s what I love about ALLO too, we share a real love for our hometown and giving back.”
Delinda offers a variety of cold treats to her ice cream fans including Bomb Pops and frozen vanilla cones and has been known to pass out her favorite candy, Bit O’Honey, on special occasions. She also actively posts photos of her friends and fans on her Facebook and Instagram pages (@mrsbobsicecream) spreading the local love far beyond her hometown in Alliance. You never know when you might find her out and about, so keep your eyes peeled for Mrs. Bob and don’t forget to leave room for dessert!
ALLO Customer Delinda in an ice cream truck

Since lighting up our first fiber business in 2003, we’ve been committed to supporting our communities by living up to one of our most important core values: being local. We live our mission by rolling our chairs away from our desks, stepping outside the office, and joining our friends and neighbors to better serve the people and businesses beyond our doors.

One thing we know is that the power of fiber brings people together. Throughout the year, our teams dedicate their time and energy to create positive change locally. We work collaboratively with city leaders and community advocates to be involved in our schools, volunteer programs, youth mentorship, and local events. Whether we’re taking home the ‘best in beef’ title at the North Platte Public Schools annual barbeque or sponsoring the Lincoln Calling music and arts festival, as a team, we take a great deal of pride in being local and giving back.

ALLO Fiber teammates in a group photo

Last fall, we had the opportunity to partner technology with education and provide a closer look at our fiber-optic network and the magic that makes ALLO awesome every day. Students across the Nebraska Panhandle were invited to join the Business and Industry tour which spanned an entire day of hands-on exhibits and learning. Students and teachers were able to walk through our central office, compete in a cat5 building challenge, and watch a live fiber-optic light test. While many students in our communities have a strong agriculture background, our team was thrilled to show off a whole new set of options and career paths at ALLO.

ALLO showing students allo's mainframes

At ALLO, we believe fiber is an innovation enabler with limitless potential. Lincoln was recently designated a Smart Gigabit Community by US Ignite, one of only 30 cities internationally to earn this distinction. As a part of this award, the City of Lincoln has agreed to research and implement advanced technology solutions to current issues facing the community. The Navya autonomous shuttle was recently unveiled as a part of a pilot program encouraging sustainable and efficient transportation.  At the reveal, the Mayor of Lincoln, Chris Beutler said, “A technology advancement of this magnitude can open multiple additional opportunities for this city.”

ALLO Fiber speaking in front of cameras

When we build our fiber-optic network, we know GIG things are bound to happen. One of our greatest joys is witnessing ALLO communities find new and exciting ways to utilize technology and move their city forward. Partnering local business with forward-thinking technology provides unbounded potential for economic growth, business development, career opportunities, and a better way of life for the communities where we live, work, and play. When we eliminate technology obstacles, it allows us to focus on what matters most – the people, the community and our shared success.

Recently, there’s been a lot of news coverage regarding a new botnet called VPNFilter. This attack has resulted in a series of slightly panicked phone calls to our support team, so we’d like to calm your fears and dig into why you’re safe with ALLO.

First – what’s a botnet? It’s a network of private computers which have been infected with malware (also known as a virus) and are controlled by an external group without permission. The VPNFilter botnet virus runs on several different residential grade routers and NAS (Network Attached Storage) devices. An estimated 500,000 devices are considered infected with this botnet.

Viruses and codes in green

New articles have encouraged readers to reboot their router immediately, and many customers have called in asking if they should do so too.  The short answer is yes; you can always reboot your router, it’s a safe option no matter your concern. Need a refresher? To reboot your router, simply remove the power cord from the back of the box and leave it unplugged for about 30 seconds. Plug the power cord back into the router, and your service should restore after a few minutes.

The longer answer is that you technically don’t need to reboot your router to avoid this specific attack. We reached out to our equipment vendor immediately about this botnet attack to ensure our customers were safe. They confirmed our ALLO equipment is not affected. Additionally, the industry best practices we maintain to configure our equipment prevents the VPNFilter from harming our equipment or your service.

Some customers choose to utilize their own equipment instead of the ALLO provided Blast router, and in those cases, we recommend rebooting your router since we cannot troubleshoot or comment on the safety of non-ALLO equipment. If you’ve chosen to use your own equipment, we also recommend reading up on the VPNFilter botnet and learning more about the steps you can take to ensure your router and information are safe. This article is an excellent resource for ensuring security beyond a reboot.

If you have any questions or decide you’d like to utilize ALLO equipment over your own home router, please don’t hesitate to reach out to your local support team at 866-481-2556 or chat with us online. Stay safe, fiber fans!

Enviamos a una de nuestras Especialistas en Experiencia Digital a acompañar al equipo de instalaciones ALLO Drop Team para conocer de cerca cómo colocamos las líneas temporales de fibra óptica durante los meses de invierno. Obtuvo la experiencia completa e incluso ayudó al equipo a instalar una línea temporal de fibra óptica en un patio. Puede leer más sobre el tema aquí.

Una vez que llegó la primavera, nos unimos nuevamente al Drop Team; esta vez, enviamos a Alyssa a ver cómo nuestro equipo entierra la línea de fibra óptica bajo tierra. 

ALLO Fiber splicing truck and trailer
Antes de que llegue el equipo de ALLO para enterrar la fibra, enviamos dos correos electrónicos para avisarle que regresaremos a su propiedad. Poco después, realizamos una llamada telefónica para explicarle que aparecerán banderas y marcas en el césped indicando la ubicación de los servicios existentes. Al llegar, tocamos la puerta para explicarle el proceso y dejamos información de contacto en caso de que surjan dudas. Si no se encuentra en casa, dejamos la información en su puerta.

Durante la primera instalación del día, el pedestal se encontraba justo detrás de la cerca del cliente. Usando una máquina de arado vibratorio, excavamos un pequeño trayecto por debajo de la cerca para pasar el conducto al patio. Este arado es similar al que se usa para instalar sistemas de riego. Funciona como una máquina de coser, creando pequeñas “puntadas” (de 8 a 12 pulgadas) en el suelo. En algunos casos, usamos otra máquina si necesitamos trabajar alrededor de concreto o piedra.

ALLO Fiber the inside of a ped

Después, abrimos una pequeña sección del terreno, y la máquina inserta el conducto (conduit) en ese espacio. Este conducto, llamado microducto, tiene el tamaño aproximado de un dedo. Después, pasamos la máquina nuevamente sobre esa área para nivelar el pasto y la tierra con el resto del jardín. Luego colocamos semilla sobre la cicatriz en el césped. Siempre que el área reciba riego regular, esta interrupción será casi invisible.

 

ALLO Fiber drilling a drop underground

En este punto, el equipo desconecta la línea de fibra óptica temporal de la caja de servicio. El servicio de ALLO se interrumpe por aproximadamente cinco minutos mientras se empalma la nueva línea subterránea, se prueba la conexión y se activa el nuevo servicio permanente. Alyssa cronometró el proceso completo, que duró unos 30 minutos. El equipo explicó que cada instalación es diferente, y el tiempo que lleva depende en gran medida del tamaño del jardín y de la distancia entre el pedestal y su hogar. A veces, el pedestal puede estar a 3 o 4 casas de distancia

ALLO Fiber image of light reading

ALLO Fiber to the home

 

 

Mientras el suelo no esté húmedo ni congelado, nuestro equipo de instalación de fibra óptica estará enterrando las líneas. La interrupción más común es el mal tiempo. Es difícil empalmar la fibra cuando hace demasiado frío. Y si está demasiado húmedo, evitamos excavar en los patios para mantener el césped y los jardines en óptimas condiciones. Una puerta cerrada también puede retrasar el proceso varios días o semanas. Por lo tanto, si ha recibido las notificaciones por correo electrónico y teléfono, le recomendamos abrir la puerta o intentar estar en casa durante el entierro, si es posible.

Sabemos que nuestros clientes cuidan mucho de sus hogares y jardines, por eso hacemos todo lo posible para que nuestro trabajo sea mínimamente invasivo. Si podemos correr la línea de fibra a lo largo de una cerca, lo haremos. Cuando instalamos la caja de interfaz de fibra en su hogar, nuestra primera opción es colocarla cerca del medidor eléctrico. Si eso no es posible, la colocamos junto a la unidad de aire acondicionado. Como última opción, la instalamos cerca de los servicios públicos existentes.

Si tiene alguna pregunta o inquietud sobre este proceso, nuestro equipo local estará encantado de ayudarle. Puede llamarnos al 866-481-2556 o visitar www.allofiber.com/construction para ponerse en contacto con nuestro equipo de construcción.

Congratulations to a true ALLO original, Kami, on her six-year ALLOversary! She has roots that reach all the way back to ALLO’s start-up days, working with President Brad Moline and the City of Imperial to get the ball rolling on our path to fiber fame.

Since then, Kami has dabbled in a variety of roles but today, she heads up internal communications and manages our front office and sales teams. Having knocked on a few doors herself, Kami has a great deal of respect for her group saying, “they all work their tails off and my appreciation for each and every one of them is immense.”

ALLO Fiber - Kami and her family

She seems to have an endless amount of ALLO stamina. You may have seen her recording local sports for ALLO’s Video on Demand, or representing at local chamber events or business after hours, or visiting with fiber fans at an ALLO sponsored event. When asked where she draws inspiration she gives a nod to the ALLO bigwigs saying, “We have a group of leaders who show genuine care for the ALLO family, and that’s a quality not many companies can claim.”

It’s no secret that ALLO has been growing lately and Kami says some of her best ALLO memories are new community launches. “No matter how many times we’ve done it, or how many ALLO communities are in our future, there’s a tremendous amount of pride in considering ALLO’s beginning, what we work hard every day to sustain, and our future.”

ALLO Fiber - Kami group

Quite possibly her greatest gift to ALLO is her humor and ability to turn the mundane into a memorable moment the whole company is chuckling over. Example? We asked her one sentence she’d like to hear from her boss and without hesitation, she responded, “The internal communications conference you wanted to attend in Turks and Caicos has been approved. Have a great two weeks!”

We’re so thankful to have Kami’s dedication, humor, and experience on our side. Thank you for always bringing your A-game Kami!

ALLO was the presenting sponsor at this year’s Lincoln Calling Festival. We love being able to invest in our communities and help make incredible events like Lincoln Calling happen. Being local and involved are values that resonate company-wide so it’s no surprise we had quite a few employees attend the festival. One such ALLO music-lover was Lincoln Field Operations manager Frank.

To give you a little background on Frank and his love of music, he bought his first album, a 12″ vinyl in 1982. Pre-iTunes and pre-CD, these were the days of 8 tracks and he says cassettes were all the rage. “I liked vinyl over cassettes because the sound was much clearer. Prince’s 1999 hooked me for life.” More than just a music fan, Frank is also a musician. He started off singing, mainly blues and rock, later learned to play guitar and dabbles with many other instruments as well. “The best part of living in Lincoln is the music-scene. I can’t believe the amazing artists that come through here on a regular basis!”

Frank is a dedicated concert-goer. He explains, “I love the anticipation at concerts, excitement, adrenaline, and a group of genuinely happy people. You can’t can’t beat that atmosphere.” He entered the festival with an open mind, ready to see new music, art, and innovation across the board.

ALLO Fiber image of art

It would be impossible to list all his favorites but he told us two bands really stood out to him. He saw Evan Bartels and the Stoney Loneseomes at Duffy’s Tavern and loved their “good old-fashioned blues, soulful riffs, and great vocals!” Frank said JAGAJA also made a big impression when he saw them at Zoo Bar. “This indie/pop/rock band is just a flat out blast to watch, good laughs, and good music with these guys.”

ALLO Fiber DJ and band playing on stage

Many thanks to Frank for his Lincoln Calling review, photos, enthusiasm, and all he does to keep ALLO awesome each day!

ALLO TV customers have the option to enjoy our free streaming service, Watch TV Everywhere, and the feature just got even easier to use for iPhone users. If you’re running iOS10 or later, follow the below steps to auto-login to all your favorite channels. This removes that pesky step of signing in to every channel each time you want to watch via WiFi. Keep in mind that not all WTVE channels are included in this update, so that some channels may require a separate login, but many will be added moving forward.

  • Go to iPhone settings
  • Scroll down and choose a TV provider

  • Find and choose ALLO Communications

  • Enter your username and password information for Watch TV Everywhere
  • Once logged in, choose the option to Find More Apps
  • From here, you’ll be able to download the apps associated with Watch TV Everywhere, which will now auto-login
  • Currently, you can add the following channel apps for auto-login:
    • ABC
    • A&E
    • AHC
    • Animal Planet
    • Bravo Now
    • Cartoon Network
    • CNN
    • Cooking
    • Destination America GO
    • Discovery GO
    • Discovery Life
    • Disney Junior
    • Disney XD
    • DIY
    • E! Now
    • ESPN
    • Fox Now
    • FreeForm
    • FXNOW
    • Hallmark
    • HBO Max
    • HGTV
    • History
    • Investigation Discovery
    • Lifetime
    • NBC
    • NCAA March Madness
    • Science
    • SYFY
    • Telemundo
    • TLC GO
    • Travel
    • USA
    • Velocity GO
    • Watch ESPN

If you’re an ALLO TV customer and all of this sounds foreign but awesome, logon to www.WatchTVeverywhere.com to get your free streaming service started today! Have questions? Our local team is always happy to help, chat with us online or give us a call at 866-481-2556.

You may remember Bill as the guy who once skied to work in a blizzard. His “get it done” attitude has served him well in his many years with our fiber family. Lucky for us and for our customers, Bill is also a part-time ALLO talent recruiter. And by part-time, we mean that one time he mentioned a job opening to his then teenage son, Jacob. Jacob started as a high schooler back in 2012 as an office assistant. He grew with ALLO through high school and college and is now a member of our technical support team. (Did you know the average millennial changes jobs at least 4 times in that window?).

Bill skiing

Long before the opening was ever posted on our careers page, Jacob was a familiar face in our office. He stopped in to chat with his dad occasionally and may or may not have been hanging around a little longer to take advantage of our gig connection. He says, “I always thought it would be a cool place to work and my dad was a major influence.”

We learn a lot of lessons from our fathers, but we don’t often get them in the professional workplace so we asked Jacob what Bill has taught him about ALLO. “He showed me that everyone here wants you to succeed and that if you work hard and show your interest, ALLO can really help you go places.” Bill was often a resource for Jacob in his early days but Bill says, “His education gave him a solid IT footing and now I ask him for help!”

Bill and Jacob at a sports game

Working in the same environment with your family can sometimes be tricky but these two handled it with ease and often, a bit of non-fiber banter. Bill said, “I really enjoyed having Jacob in our local office, it showed him that I’m not just a dad. It’s important to see your parents in a different light sometimes.” If anyone can appreciate the power of light, it’s our ALLO fiber team.

We have enjoyed watching these two grow together professionally and are thrilled they’re keeping fiber in the family with ALLO.

Our technicians and support team often throw out terms like “wireless interference,” “channel congestion,” and “big red showdown.” Except for that last one, it can be a little confusing. We live in a fiber-focused world, and it’s easy to forget that not everyone shares our enthusiastic obsession with all things tech. So let’s take a moment to really dive into wireless devices, their capabilities, and their downfalls.

Nearly all of our customers connect to the internet via a wireless interface or, as most folks call it, Wi-Fi. Routers have internal wireless antennas for the signal to broadcast at a frequency accessible to every Wi-Fi-enabled device within range.

Our ALLO Blast router has two radio frequencies: 2.4GHz and 5GHz, to connect your web cameras, smart TVs, mobile phones, and more. Many, but not all, devices take advantage of the 5GHz band for better bandwidth with little to no interference when in close range. On the flip side, the 2.4GHz has a more extensive range with lower bandwidth. Need to move from room to room? No problemo! Newer devices around your home will switch from 5GHz to 2.4GHz without skipping a beat.

ALLO Fiber Blast Router

We recommend the 5GHz if you’re close to the router for the ultimate experience on newer devices. Other devices like that 10-year-old laptop from college operate wonderfully on the 2.4GHz. You might hear a 2.4GHz frequency called an ‘unlicensed band’ or ‘consumer band’. If you’re looking for a great question to stump someone on game night, it’s technically called ISM (Industrial, Scientific, and Medical). All electronics emitting any radio signal are required to operate within this band.

Many homes and businesses contain, what we in the internet biz like to call Wi-Fi haters. They’re often totally natural and unassuming items but they can be a major Wi-Fi buzzkill.

Sometimes we hear reports from customers about a totally normal connection and signal strength that suddenly drops out of nowhere for short bursts of time. This is when we ask about the environment and try to see if we can pin the issue on frequency interference which is a fancy way of saying, “your microwave makes a mean burrito, but it’s killing your signal.” Ordinary household items like microwaves, cordless phones, wireless speakers, fluorescent lights, baby monitors, and garage door openers can significantly impact your experience. These gadgets often operate on a 2.4 GHz spectrum with a farther reception and transmission range that leads to congestion. That’s what we call ‘interference’.

Did you know all sorts of devices can emit radio waves in the 2.4GHz frequency band even if they don’t have Wi-Fi? That’s because of strict regulations on frequency emissions to prevent interference on critical systems that rely on dedicated and regulated frequencies. The 5GHz devices, on the other hand, have an allowance for close proximity or short-range connectivity within federal guidelines, which also means interference will be lower.

Those common household devices are only part of the problem. Can you guess what the others are? We’ll take building materials for 500 Alex! The offenders vary depending on the age of the structure and whether it’s a home or apartment. Lathing and stucco walls, support beams, furniture, cabinets, and shelving near your router can severely impact your Wi-Fi. It’s why sometimes the signal can be better in one room over another. Once you rearrange the furniture, it works flawlessly. Electrical panels and wiring inside of walls can add to the issue too. If we rated them on the Wi-Fi hater scale it would look something like the chart below.

ALLO Fiber wireless interface

Less common barriers include hearing aids, power lines, railway tracks, power stations, and (are you ready for this one?) your hand. Some reports show that when positioned in precisely the wrong spot, your grip can affect Wi-Fi performance, and a simple position change can sometimes be an easy fix.

So how do we keep interference low? The answer? Location, location, location. Placing the router inside a closet or cabinet, putting something around it, or even hiding the device behind a TV can negatively impact signal strength and reliability. During installation, your technician will guide you on the best home for your equipment to limit interference.

Although our fiber-optic network and equipment are pushing out some of the fastest available internet speeds on the planet, various other factors could infringe on your otherwise flawless fiber experience.

For example, you may need a wireless extender if your wireless experience is excellent in most of your home except a specific room like the basement or garage. A wireless extender may be helpful in multi-level and split-level homes, uniquely shaped homes, attached and detached garages, and backyard gathering spaces. Or your TV box may need to be connected directly to the router to guarantee a better experience if the Wi-Fi is excellent, but one TV with a wireless TV box buffers.

Our goal at ALLO is to make sure you have an exceptional experience. Please let us know if you notice service that is anything but stellar. Our team is happy to help you resolve any issues.

Some of the most frequently used sentences at ALLO include the name Linda. “Linda I need your help!” “Linda will know how to fix it!” “Linda can help you!” “Thanks for your help Linda!”  Linda has become a famous ALLO problem solver and we’re thrilled to be celebrating her six year ALLOversary!

In 1997, Linda brought her family to the Enders Lake recreation area to boat and camp and happened upon a condemned house in Imperial. She and her husband Jim started to dream and after two years of renovation and restoration they moved their family and opened Imperial’s Balcony House Bed and Breakfast. She won’t brag but we will, The Balcony House was named one of the best B&B’s in the state recently! Linda’s day usually begins at 5:30AM when she’s preparing a full breakfast for the B&B guests. Our Imperial team often reaps the benefits of her coveted leftovers when she arrives at 9AM to start her ALLO day. We’re always happy to see Linda, but we’re especially happy when she’s brings a pan of blueberry crumble bars with her.

House with a balcony

At ALLO, Linda says the most meaningful part of her job is helping people. She has a degree in social work and previously put her problem solving skills to work with children and family service groups as well as economic assistance programs with the state of Nebraska. Looking back on her years at ALLO she explains, “I had no background in anything like ALLO, it was a huge learning curve for me.” She says one of her best memories was putting together all that she had learned and getting to the point where it all clicked (see what we did there?). These days we consider her one of our ALLO experts.

Linda with Husband

Outside of ALLO, Linda and her husband stay busy with the Balcony House and keep up with their son Matt who is an urban farmer in Lincoln and their daughter Erica who is a physician’s assistance in Central City. She loves to golf, go to Rockies baseball games, eat out with friends, and travel. She also likes “putzing” (her word) around in her garden, and drinking a glass of wine on the Balcony House porch. She may be a transplant from Colorado, but we’re certain Linda is living the Nebraska good life.

Thank you for your many years of dedicated service to our customers Linda! Your leadership and example keep our reputation for exceptional service going strong!

Linda with family

Our First Impression Specialists are the smiling faces there to greet you at each of our local stores. They are often the first point of contact with the public, so they are well-versed in our core values (Exceptional, Local, Honest, Hassle-Free) and our wide range of fiber features. With the help and knowledge of these ALLO employees as a first interaction, they set the stage for a long and prosperous relationship with our customers. Deb and Jill are two of our First Impression Specialists you may see if you step into our stores in Norfolk or Hastings.

ALLO teammate Deb
Deb working in our ALLO Fiber Norfolk store.

 

Deb is our First Impression Specialist in Norfolk, NE. She lives by her goal to “greet every customer as they come in with a smile and to make sure they leave with a smile.” From signups to billing questions, she wants to be able to help in any way she can and feels honored to connect with our customers.

She focuses on making sure that when customers walk through the door, they feel listened to and know they’ll find a friendly face to talk to. Building customer relationships is part of her job that Deb appreciates.

Deb says the people who work for ALLO are what really set us apart from our competitors. “We are truly a team, and everyone is always willing to help. No matter what department someone works in or their title, if someone is reaching out for help, everyone will lend a helping hand if needed.”
Outside of work, Deb likes to spend time with her family. Her three children are young, independent adults who succeed in their work. When they can all be together, they enjoy playing board games, playing outdoor games like ladder ball, and going through Escape Rooms.

When it is just Deb and her husband, they enjoy going out to dinner with friends. They were fortunate to go to Kauai in Hawaii with her husband’s family last year. Her memories include gorgeous sunrises and sunsets, snorkeling, attending a luau, and relaxing by the pool or the beach.

A few hours away in Hastings, NE, Jill is another one of our First Impression Specialists. She is a welcoming, friendly face to customers, current and new. Talking about what makes us different from our competitors excites her and makes her feel like we are part of the Hastings community. “ALLO trucks are rolling down the streets, and people see ALLO associates in the stores. People know and love to see us.”

ALLO Teammate Jill
Jill always greets customers with a smile!

 

First Impression Specialists like Jill are there to guide our customers when they visit us at the store. “I try to make everyone feel comfortable with their questions,” she says. “After a little chit-chat and getting to know the customer,” Jill says she can help them resolve their problem or understand an ALLO process with a simplified explanation. Jill is there to help anyone who walks in the door at the Hastings store. “It’s not boring here!”

She advocates on behalf of ALLO and our fiber service whenever she participates in the Hastings Chamber, Rotary Club, and Downtown Center Association. She is constantly learning new skills to share with customers or inviting them to ALLO events.

As a Hastings community member for over forty years, Jill sings ALLO’s praises because we are genuinely different. Her words ring true: “When we say ALLO cares, we mean it. We don’t outsource our customer service; customers will always talk to someone from within ALLO.” We care for our customers because they are our neighbors and friends and deserve a hassle-free experience. Our approach is to not only offer excellent internet service but great personal service as well.

When she’s not at ALLO helping customers, Jill always has something to do on her farm. Spending time with grandkids takes priority, though her two dogs, two donkeys, many cats, and cattle also need care and attention from her. Especially her two donkeys, Bill and Ted (pictured below) who have excellent adventures every now and then.

Image of Jills Donkeys

Thanks to Deb and Jill for being two of the smiling, helpful faces at our stores and taking care of our customers. We take first impressions seriously at ALLO and are happy to have experts like Deb and Jill on our side, keeping ALLO exceptional daily. Keep up the excellent work!

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As ALLO grows, so does our Digital Experience Team. What started as a one-woman show has grown to seven dynamic Digital Experience Specialists, with plans to add more fine folks in the future. As with so many other ALLO departments, the Digital Experience Team juggles various responsibilities, but ultimately, their main concern is with the customer experience. This team constantly interacts with our fiber fans. They respond to questions, concerns, special requests, and even sometimes just lending a sympathetic ear when you’ve had a rough day. If you’re chatting in, emailing us, or checking in on one of our social media sites, this is the team you’ll be talking to.

Meet the team

Kami is our fearless leader and is a vital part of each customer’s ALLO experience. She knows the company’s ins and outs, is passionate about customer service, and currently manages three departments at ALLO. ALLO Fibers own Kami

Alyssa defines hustle and rocks the role of Supervisor on this dynamic team. She can manage a task list like a boss, help a customer quicker than you can say, “customer service”. She has a knack for balancing a get-it-done attitude with a people matter focus and she’s a huge part of your everyday experience with ALLO.

ALLO Fibers Own Alyssa

These six folks are the masterminds behind the comments, answers, and conversations you’re having with our team. Empathy is truly their middle name, and they care about every question, concern, comment, compliment, and interaction they have each day at ALLO. When they aren’t helping our fiber fam, they’re writing, creating, and being ALLO awesome behind the scenes. Have you laughed at a funny ALLO tweet? That’s this team. Have you read a write-up on one of our employees? That’s these fine folks. Have you read any of our blogs? That’s this team.

We love chit-chatting with our fiber fans, so find us on ALLO Fiber Nebraska, ALLO Fiber Colorado, or ALLO Fiber Arizona Facebook pages, Twitter, Instagram, LinkedIn, or YouTube. You can also send us an email or catch us on Chatear en vivo.