Get to Know ALLO: Accounting

Numbers are one of our favorite things. We enjoy calculating how many devices you can connect to the ALLO Blast, or the amount of money we have raised and donated to local schools. The list goes on and on, but one thing is for certain one of our teams here at ALLO loves crunching digits…

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Get to Know ALLO: MDU

MDU? What’s that, you ask? That’s our fancy name for the team that helps light up apartment complexes, duplexes, and the like with fiber. When a new tenant signs up for ALLO services, our Multiple Dwelling Unit (MDU) team jumps into gear. They give the property owners a ring to schedule a site survey. Our…

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Get to Know ALLO: Door-to-Door Sales

We aren’t your average telecom, and our Door-to-Door Sales team isn’t your average sales team. You may think they go door-to-door trying to get everyone to sign up for ALLO service, which they do. Still, they first and foremost demonstrate our core values exceptionally by making the experience honest and hassle-free. Our mindset here at…

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Get to Know ALLO: Digital Experience Team

As ALLO grows, so does our Digital Experience Team. What started as a one-woman show has grown to seven dynamic Digital Experience Specialists, with plans to add more fine folks in the future. As with so many other ALLO departments, the Digital Experience Team juggles various responsibilities, but ultimately, their main concern is with the…

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Sun Fade

Have you ever heard of Sun Fade? You probably haven’t, but you may have experienced it. Twice a year in the spring and the fall, TV customers everywhere can experience the effects of Sun Fade, also known as Sun Transit or Sun Outage. This fall, Sun Fade will occur between the dates of October 2nd…

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Get to Know ALLO: Installation Technicians

We are delighted to give you a closer look at our Installation Technician Team and share some insight from Jose and Thomas this week. We find that our customers anticipate a mandatory headache with a new service installation, and we never tire of surprising them with an entirely different experience. In our industry, it has…

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Staying in Control of Your Chaos

As you continue to add new devices to your home network, the ALLO team is working 24/7 to make sure your connection is the last thing you have to worry about. When we complete one upgrade, our team starts thinking about what you might need next. We’re constantly flexing our fiber muscles to ensure that…

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New Discounted Internet Program

If the COVID-19 pandemic taught the world anything, it’s how essential a strong internet connection has become in our everyday lives. Through this difficult period, we also learned just how many people do not have access to this basic need. Since we got started back in 2003, it’s been our mission to end the digital…

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Get to Know ALLO: Residential Customer Experience Team

Our blog series continues, and this week we’re tipping our hats to the Residential Customer Experience Team. Sometimes referred to as CSRs, angels in disguise, or ALLO trivia masters, we believe they are the reason ALLO is held in such high esteem by our customers. While all our departments have some level of customer interaction,…

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