ALLO Fiber technician driving an installation vehicle
Digital Install Kit

¡Bienvenido a la Familia de Fibra Óptica!

We’re thrilled to welcome you to the ALLO fiber family.

Learn how to use and manage your new services, from fiber internet to streaming, phone, SmartTown, and online bill pay.

Get Started with ALLO Fiber Internet

¡Bienvenido a Su Nueva Experiencia de Internet!

For a complete guide to your ALLO internet service and Blast router, please visit AlloFiber.com/Support.

ALLO Blast Wi-Fi router

Conozca Su Router ALLO Blast

The ALLO Blast controls the internet signal throughout your home and connects more than 250 devices simultaneously without compromising speed, signal strength, or device performance.

Redes Integradas de ALLO Blast

Newer devices will show 2.4 and 5 GHz networks and will be automatically connected to the network that will provide the best performance.

Conectar Dispositivos a Su Router

Use the network name and password that was emailed to you to connect all your devices to your network.

Limitaciones del Router

  • Signal strength is impacted by the device’s location to the router.
  • Microwaves, cordless phones, and some forms of home construction may cause wireless interference.
  • Es posible que los dispositivos más antiguos no tengan la capacidad de proporcionar la velocidades que nuestro router impulsa.

Get To Know DIRECTV + ALLO.

Smart, simple, and so much more.

Powering Up Your Gemini Air

Your new streaming experience is smart, simple, and so much more. With DIRECTV’s intuitive menu, channel guide, and Gemini stick remote, it’s never been easier to find your entertainment.

  1. Unbox your Gemini Air, power supply, and remote.
  2. Connect the attached HDMI cable to your TV.
  3. Plug the power supply into your Gemini device and a wall outlet.
  4. Turn on your TV and select the correct HDMI input using your TV remote.
  5. Remove the slip from the remote.
  6. Follow the on-screen prompts to finish setup, accept terms, pair your remote, and install updates.
DIRECTV Gemini remote
DIRECTV streaming selections

Now, Get More of What You Love

Multiple Locations. Unlimited Convenience

Enjoy unlimited streaming at home or on the go with up to three devices.

Personalized Profiles

Enjoy a customized streaming experience with five individual profiles included.

DVR ilimitado en la nube

4K ultra HD and sports you can record and watch anytime with unlimited hours of DVR storage.

ESPN, Disney+ and Hulu Included

All three of our packages include ESPN Unlimited, Disney+ and Hulu completely free!

Get Started with ALLO Fiber Phone

¡Bienvenido a Su Nueva Experiencia de Teléfono Residencial!

For a complete guide to your ALLO phone service, please visit AlloFiber.com/Support.

Grabe Su Saludo de Correo de Voz

  1. Marque *15.
  2. Desde el Menú Principal, presione 3.
  3. Para configurar un saludo personal, presione 1.
  4. Para configurar un saludo generado por el sistema o cambiar la grabación de su nombre, presione 3.
  5. To change the greeting that callers hear when you’re busy, press 5.
  6. If you don’t record a personal greeting, a generic greeting will be played.

Nota: Si tiene una función de correo de voz en su teléfono o un contestador automático conectado, estos no funcionarán con su servicio de correo de voz de ALLO.

Escuche Su Correo de Voz

  1. Presione el botón de correo de voz o marque *15.
  2. Se le pedirá que configure su correo de voz y grabe su nombre y un saludo.
  3. Ingrese la contraseña de correo de voz que desee. Esta debe contener por lo menos seis dígitos.
  4. If you have new messages, the messages will be identified.
  5. Después de escuchar cualquier mensaje nuevo, se le presentará el Menú Principal del Correo de Voz.

Use Llamada en Espera

  1. If you hear a brief tone, it’s an alert to a new call coming in.
  2. To answer the call: Press and release your phone’s receiver, Flash, or Recall button to put the first caller on hold and accept the incoming call.
  3. To alternate between two calls: Press and then release your phone’s receiver, Flash, or Recall button.

Utilice el Desvío de Llamadas

  1. Marque *72 para habilitar el desvío de llamadas.
  2. Espere el tono de confirmación.
  3. Desactive el desvío de llamadas marcando *73.

Administración de Servicios

Take control of your connected home.

Pago de Facturas

ALLO’s Online Bill Pay