It might be a little cheesy, but we love showing off our amazing ALLO associates, and this is where we do it. Get to know some members of the fiber fam and learn what makes them so gouda at what they do.
As ALLO grows, so does our Digital Experience Team. What started as a one-woman show has grown to seven dynamic Digital Experience Specialists, with plans to add more fine folks in the future. As with so many other ALLO departments, the Digital Experience Team juggles various responsibilities, but ultimately, their main concern is with the…
Read MoreNOC NOC! Who’s there? A whole team of fiber experts responsible for keeping our network in order and consuming, what we believe to be, a record amount of breakfast burritos in a single morning. This ALLO team is known as the NTAC (Network Technical Assistance Center) crew, and they’re known to handle a list of…
Read MoreWe are delighted to give you a closer look at our Installation Technician Team and share some insight from Jose and Thomas this week. We find that our customers anticipate a mandatory headache with a new service installation, and we never tire of surprising them with an entirely different experience. In our industry, it has…
Read MoreOur blog series continues, and this week we’re tipping our hats to the Residential Customer Experience Team. Sometimes referred to as CSRs, angels in disguise, or ALLO trivia masters, we believe they are the reason ALLO is held in such high esteem by our customers. While all our departments have some level of customer interaction,…
Read MoreThis blog is part 1 in a 4 part series on ALLO’s core values: Local, Exceptional, Honest, Hassle-Free. ALLO is owned and operated by folks from right here in the midwest. Over 80% of our staff can claim native status with the other 20% transplanted. So when we say we’re local, we’re not exaggerating. For…
Read MoreCongratulations to our Western Area Tech Manager Jason Van Dyke! He’s celebrating 4 years at ALLO this month and we couldn’t be happier to have this fearless guy on our team. Congratulations Jason! I was hired on as a residential technician. When I was hired there was only one Business technician in the Scottsbluff market. …
Read MoreThis is part 3 in a 4 part series on ALLO’s core values: Local, Exceptional, Honest, Hassle-free. We love being local, we take pride in being exceptional, and we believe honesty sets us apart from our competitors. Being honest helps us understand and appreciate the perspective of our customers. Over a decade ago, when ALLO was…
Read MoreHappy three year ALLOversary to one of our favorite ALLO all-stars, Devon! She started out in customer service and quickly demonstrated an enthusiasm and dedication to her field which led her to becoming the Residential Customer Support Trainer. Starting out at a new job is always a little nerve-wracking. And at ALLO, our support team has…
Read MoreLesley is our Allo Human Resources Director and she rocks! One of her many responsibilities at Allo is organizing the positive feedback our employees receive. She doles out yearly Customer Service awards, monthly You Rock awards, and her windmill high five is unmatched in the industry. It’s not often she gets spotlighted for all her behind-the-scenes work…
Read MoreCongratulations to our Western Region Tech Operations Manager Jason VanDyke on winning the 2015 Customer Service Award. He has been a member of the Allo family for nearly five years, and we’d be hard-pressed to find a day when he wasn’t striving to uphold our core values (Honest, Hassle-Free, Exceptional, Local). Moving through various roles at…
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