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The FCC has recently provided notice that without additional funding, the funds for this program are estimated to run out in April 2024. Find your representative today and urge them to extend this important program.
Alternatively, you may be eligible for Lifeline, a federal program that lowers the monthly cost of phone or internet service. See if you’re eligible
Important ACP Information
We have proudly supported the FCC’s Affordable Connectivity Program (ACP) since 2021, which allows us to offer free or discounted internet service to qualifying customers.
What does this mean for you?
If no additional funding is provided to the program, the ACP discount will no longer be available. If you are currently enrolled in ACP and receiving the discount, that discount will no longer be applied after April 2024.
What are my options if the federal funds run out?
We understand that ACP ending can be frustrating. We will send more communication as we continue to receive information from the FCC and will provide you with viable options for your ALLO service before the discount ends.
What do I need to do now?
You do not need to take any action at this time. We wanted to let our customers know of the possible ending of the program. Be on the lookout for future notices from ALLO.
What's Next?
We understand how important this program is to many people. We encourage you to reach out to your state representative to express the need for the continuation and extension of this program.
If you have questions about your ALLO service, please reach out to our friendly team at 866.481.2556 or email [email protected]. We are happy to help!
Lifeline Eligibility
Although the future of the Affordable Connectivity Program is uncertain, you may be eligible for Lifeline. Eligible consumers can get up to $9.25 off the cost of internet. Alternately, eligible consumers may get up to $12.75 off the cost of phone or phone and internet.
To qualify for the Lifeline program, your household must fulfill one of the below requirements:
- Has an income that is 135% or less than the federal poverty guidelines
- Participates in certain assistance programs, such as SNAP, Medicaid, Supplemental Security Income (SSI), Federal Public Housing Assistance (FPHA), and Veterans Pension and Survivors Benefit.
- Participates in Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal TANF, or Food Distribution Program on Indian Reservations
- Your child or dependent participates in any of the above programs
Learn more about Lifeline, the eligibility requirements, and whether you qualify.
