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Not sure if your new place is in an ALLO Fiberhood?
We can help! Explore our Fiberhoods and search your new address to see if you'll still be in an ALLO Fiberhood.
Great! The Fiberhood is a great place to be.
Follow the steps below to make moving your ALLO service the easiest part of your move.
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Move Your Services
Let us know your new address using this form. Make sure you have your new address, account security question, and expected move date handy.
Move With ALLO -
Leave Internet Equipment
Once you're ready to move out, leave the modem and router on site and keep them plugged in. The folks moving in will be happy you did!
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Bring Your TV Equipment
If you are a TV customer, unplug all of your TV equipment and take it with you to your new place. If you no longer need TV service, please return all of your TV equipment to your nearest ALLO store. As a friendly reminder, please leave your internet modem and router on site and plugged in.
You're all done! At least with the easy part of the move.
We're sorry to see you go!
Follow the steps below to make disconnecting your ALLO service the easiest part of your move.
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Disconnect Services
Disconnect your services using this form. Make sure you have your new address and your account security questions handy.
Disconnect Services -
Leave Internet Equipment
Once you're ready to move out, leave the modem and router on site and keep them plugged in. The folks moving in will be happy you did!
-
Return TV Equipment
If you are a TV customer, unplug all of your TV equipment and return to your nearest ALLO store. As a friendly reminder, please leave your internet modem and router on site and plugged in.
You're all done! At least with the easy part of the move.
© 2025 ALLO Communications. ALLO is a registered trademark of ALLO Communications. All Rights Reserved. Must be in an ALLO serviceable area. When changing your services or transferring your services to a new location, we require that your account be in good standing, and your credits or charges from your previous premise shall be transferred to your new premise where services will be rendered.
