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Residential Service

English Sales & Support: 866.481.2556
Spanish Sales & Support: 800.982.5307

Business Service

Business Support: 855.632.3154
Business Sales: 844.560.2556

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English

Spanish

Contact Us

How can we help?
Name*
First Last
Address*
Street Address Address Line 2 City State Zip
Phone*
Please do not include a '1' at the beginning of the phone number.
Email*
Preferred method of contact*
- Phone
- Email
- Text
What can we help you with?
New Address*
Street Address Address Line 2 City State Zip
Expected Move Date*
MM slash DD slash YYYY

Note: Please allow 5-7 business days.
Do you rent or own?*
- Rent
- Own
Apartment / Complex Name*
Landlord Name
First Last
Landlord Phone Number
Please do not include a '1' at the beginning of the phone number.
Do you want to make any changes to your current services?*
- Yes
- No
What service changes would you like to make?
Please verify your previously chosen account security question*
Security question answer*
Note: This form must be submitted by the existing account owner using the existing account email.
Effective Date*
MM slash DD slash YYYY
Please verify your previously chosen account security question*
Security question answer*
Current Account Holder Forwarding Address*
Street Address Address Line 2 City State Zip
Current Account Holder E-Signature*
Date*
MM slash DD slash YYYY
New Account Holder Name*
First Last
New Account Holder Phone*
Please do not include a '1' at the beginning of the phone number.
New Account Holder Email*
New Account Holder Billing Address
If different from existing account.

Street Address Address Line 2 City State Zip
Please choose your New Account Holder security question*
Answer to New Account Holder Security Question*
New Account Holder E-Signature*
Date*
MM slash DD slash YYYY
Please verify your previously chosen account security question*
Security question answer*
What services would you like to change or upgrade?
Internet
- 1 GIG
- 500 Mbps
- 50 Mbps
- ALLO Blast Router ($0/month)
- ALLOIQ Enhanced App Feature ($5/month)
ExperienceIQ helps you to enforce the internet rules you've established for your home. Set up profiles for each person or device, establish time limits, filter content, websites, and applications. Learn More.
TV
- Basic
- Local
- Expanded TV
- Additional Set Top Box
- Whole Home DVR
- Spanish Channel Package
- HBO & Cinemax
- HBO
- Cinemax
- Starz & Encore
- Showtime
- MoviePlex, RetroPlex, IndiePlex
- NFL Redzone*
*Note: There is a one-time annual charge of $49 for this channel.
Phone
Add Phone Options
- Request a new landline telephone number
- Battery Backup ($3/month)
- Voicemail
- Unlisted Phone Number ($3/month)
- Additional Phone Line ($10/month)
- Transfer an existing number
Existing Phone Number*
Please do not include a '1' at the beginning of your phone number.
Existing Phone Provider*
Phone Number to be Disconnected*
Please do not include a '1' at the beginning of the phone number.
College Student Upgrade Promotion
If you are eligible for the college student upgrade promotion, please check the box below and use the file upload to provide a copy of your student ID.
- Yes, I am a current student
Student ID Upload
Please upload a copy of your student ID. We will use this to verify your upgrade promotion eligibility.
Max. file size: 3 MB.
Effective Date*
MM slash DD slash YYYY

Note: If this changes requires a technician dispatch, our team will contact you to schedule the dispatch and confirm your effective date.
Comments
Please verify your previously chosen account security question*
Security question answer*
Tell us how we can help you with your billing question*
If you prefer to get more hands on with your troubleshooting – check out our support site for instructional videos and information on common service issues. If you need more immediate assistance from our team, please give us a call at 866.481.2556.
Which services are affected?
- TV
- Internet
- Phone
How long have you been experiencing this service trouble?
Please describe the problem.
We’re sorry to see you go! Please let us know your reason for leaving ALLO.*
Do you have ALLO phone service?*
- Yes
- No
Will you be transferring your phone number to a new provider?*
- Yes
- No
Phone number to be transferred*
Please do not include a '1' at the beginning of the phone number.
Date of transfer*
MM slash DD slash YYYY
New provider name*
Effective date of service disconnect*
MM slash DD slash YYYY
Address for final bill*
Street Address Address Line 2 City State Zip
Please verify your previously chosen account security question*
Security question answer*
Equipment Return*
- I acknowledge that my ALLO equipment must be returned to the local store within three business days to avoid any additional fees.
*Note: If you reside in an apartment complex, you may be able to leave the ALLO equipment in the unit. Please check with your landlord.
Please tell us how we can help you*
Interested in the Business Work from Home Bundle?

Please fill out the fields below, choose "Other" from the drop down and let us know you're interested. A member of our team will be in touch soon.
Business Name*
Business Address*
Street Address Address Line 2 City State Zip
Contact Name*
First Last
Contact Phone Number*
Please do not include a '1' at the beginning of the phone number.
Contact Email
Preferred Method of Contact*
- Phone
- Email
What can we help you with?*
New Address*
Street Address Address Line 2 City State Zip
Expected Move Date*
MM slash DD slash YYYY

Note: Please allow 10-14 business days.
Do you want to make any changes to your current services?*
- Yes
- No
What changes would you like to make?*
Note: This form must be submitted by the existing account owner using the existing account email.
Effective date*
MM slash DD slash YYYY
Current Account Holder Forwarding Address*
Street Address Address Line 2 City State Zip
Current Account Holder E-Signature*
Date*
MM slash DD slash YYYY
New Account Holder Name*
First Last
New Account Holder Phone*
Please do not include a '1' at the beginning of the phone number.
New Account Holder Email*
New Account Holder Billing Address*
If different from existing account.

Street Address Address Line 2 City State Zip
Answer to New Account Holder Security Question*
Question: What is the date of establishment for your business?
Current Account Holder E-Signature*
Date*
MM slash DD slash YYYY
What services would you like to change or upgrade?*
Tell us how we can help you with your billing question*
If you prefer to get more hands on with your troubleshooting – check out our support site for instructional videos and information on common service issues. If you need more immediate assistance from our team, please give us a call at 855.632.3154.
Which services are affected?*
- TV
- Internet
- Phone
How long have you been experiencing this service trouble?*
Please describe the problem*
We’re sorry to see you go! Please let us know your reason for leaving ALLO.*
Do you have ALLO phone service?*
- Yes
- No
Phone number to be transferred*
Please do not include a '1' at the beginning of the phone number.
Date of transfer*
MM slash DD slash YYYY
New provider name*
Effective date of service disconnect*
MM slash DD slash YYYY
Address to send your final ALLO bill*
Street Address Address Line 2 City State Zip
How will your ALLO equipment be returned?*
- Request to schedule ALLO technician pickup
- Return to ALLO store within three business days
Please tell us how we can help you*
Name*
First Last
Address*
Street Address Address Line 2 City State Zip
Phone*
Please do not include a '1' at the beginning of the phone number.
Email
Do you rent or own?*
- Rent
- Own
Apartment / Complex Name
Landlord Name
First Last
Landlord Phone
Please do not include a '1' at the beginning of the phone number.
What services are you interested in?*
- TV
- Internet
- Phone
Preferred method of contact
- Phone
- Email
Additional information
Get Business Service
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What services would you like to change or upgrade?

Interested in the Business Work from Home Bundle?