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10 Years of Reliable Business Phone Service at the Museum at Prairiefire

August 25, 2026 3 min read ALLO Business
10 Years of Reliable Business Phone Service at the Museum at Prairiefire

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Since opening its doors in 2014, The Museum at Prairiefire (MAP) has become a destination for learning, discovery, and connection in the Kansas City community. Located in Overland Park, KS, this nonprofit organization brings science, natural history, culture, and art together under one roof, creating experiences that inspire curiosity for visitors of all ages.

At the heart of MAP’s mission is a commitment to making education accessible to everyone. Under the leadership of Executive Director Terri Thompson, the museum has played an active role in expanding STEAM (Science, Technology, Engineering, Arts, and Mathematics) education throughout the Kansas City area.

Expanding Access to STEAM Education

One of MAP’s most impactful initiatives is its work with Kansas City Urban Advantage (KCUA), a program focused on giving underserved students greater access to quality STEAM education.

Through KCUA, MAP has helped expand access to quality STEAM education for underserved students throughout the Kansas City area. Between 2016 and 2025, the program impacted more than 14,000 students across 10 schools and four out-of-school institutions.

For MAP, education goes beyond what happens inside the museum. It’s about creating opportunities for young people to explore new ideas, discover their interests, and see what’s possible for their futures.

A Decade of Reliable Communication

MAP has trusted ALLO Business with its business phone services for more than 10 years, helping the organization stay connected and keep its day-to-day operations running smoothly.

For Terri, reliability and responsive customer service have been an important part of that relationship. When the museum needs support, having a team they can quickly reach has made a difference.

“We use ALLO Business for our phone services and they have been rock solid for 10 years. We’re talking 100% reliability from the equipment, to the service, to the customer service. The times when we have needed assistance for our own user errors AVID customer service agents have been phenomenal and they are just one button away at all times, we love that!”

— Terri Thompson, Executive Director, The Museum at Prairiefire

For an organization focused on serving its community, having dependable technology behind the scenes helps MAP stay focused on what matters most: creating meaningful educational experiences for the people it serves.

For a museum, the phone is often the first point of contact. A teacher may be calling to schedule a field trip, a parent may have a question about visiting, or a donor may be following up on a pledge. Every call is an opportunity to connect with someone who wants to engage with MAP’s mission. Reliable phone service helps ensure those opportunities don’t get lost to a missed call or a disconnected conversation.

For MAP, having a dependable phone system and responsive support means its team can spend less time worrying about technology and more time focused on educating, engaging, and serving the Kansas City community.

Supporting the Mission Behind the Technology

At ALLO Business, we know technology is only one piece of the bigger picture. The right solutions should help organizations operate confidently, stay connected, and spend more time focused on their mission.

We’re proud to have supported The Museum at Prairiefire for more than a decade and to play a small part in the work they’re doing across the Kansas City community. We look forward to continuing to support MAP as it inspires the next generation of learners, creators, and innovators.

 

 

Cited source: Urban Advantage, K. (2016). KC Urban Advantage. KC Urban Advantage. https://www.kcurbanadvantage.org/

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