Promotional Offer: This Promotional Offer (the “Offer”) offered by ALLO Communications LLC (“ALLO”) provides a promotional monthly base recurring service charge of $50.00 per month for ALLO 1 GIG residential internet service for a period of twenty-four (24) consecutive months from the date of enrollment (“Term”). This Offer applies exclusively to the monthly base recurring service charge for the 1 GIG internet service tier in the Brighton, Colorado service area across all authorized ALLO sales channels. Excluded charges include, but are not limited to:
- Taxes, Surcharges, and Fees: All federal, state, and local taxes; regulatory recovery fees; franchise and license fees; public access fees; universal service assessments; and other government-imposed charges.
- Equipment Charges: Monthly rental fees for modems, routers, gateways, Wi-Fi extenders, or any other ALLO-provided equipment (if applicable).
Usage-Based Charges: Any charges for data usage exceeding the allowance of your selected plan (data overage charges) (if applicable). - Add-On Services: Fees for any additional services, including but not limited to, static IP addresses, digital telephone services, streaming video packages, outdoor or extended Wi-Fi services, Bark, ExperienceIQ.
- One-Time Charges: Installation fees, activation fees, service call fees, late payment fees, and unreturned equipment fees.
Post-Promotional Pricing: Upon the expiration of the 24-month Term, the Offer will automatically terminate, and your monthly base recurring service charge will automatically revert to ALLO’s then-current standard monthly retail rate for 1 GIG residential internet service in the Brighton market, which is subject to change at any time.
Conditions and Eligibility: To be eligible for and to maintain this Offer and Offer, you must (i) be a new eligible residential customer of ALLO residing in a serviceable Brighton market location (existing residential Brighton customers in good standing may inquire with ALLO regarding eligibility); (ii) subscribe to the qualifying 1 GIG residential internet service tier; (iii) maintain continuous, uninterrupted service at the original service address for the entire 24-month Term; (iv) remain in good standing with a current, paid-in-full account balance; and (v) be continuously enrolled in both automatic payments and paperless billing. Questions of customer eligibility for this Offer shall be determined by ALLO at its sole and absolute discretion. Offer is void where prohibited.
Combination with Other Offers: This Offer cannot be combined with any other promotional offers, discounts, credits, or incentives (including, without limitation, free month promotions or referral credits), except that eligible customers may combine this Offer with ALLO’s qualified Student or Active Duty/Military Veteran speed upgrade programs, subject to the respective terms and verification requirements of those programs.
The Offer is immediately and permanently void if you, at any time during the 24-month Term:
- Change, upgrade, or downgrade your internet service tier (other than through an authorized Student or Active Duty/Military Veteran speed upgrade program).
- Disconnect any part of a bundled service.
- Transfer service to a new address.
- Place your account on a seasonal or other hold.
- Fail to maintain any of the eligibility requirements listed above.
Adjustments for Unforeseen Events and Other Factors: ALLO reserves the unequivocal right to modify or increase the monthly recurring service charge, even during the Offer period, due to the occurrence of certain events. Such adjustments are at ALLO’s sole discretion and may be implemented to address, without limitation:
- Force Majeure Events: Any event beyond ALLO’s reasonable control, including acts of God, natural disasters, epidemics, war, terrorism, civil unrest, labor disputes, government orders or actions, and any similar unforeseen events.
- Changes in Law or Regulation: Any change in law, regulation, or official interpretation that materially increases the cost or operational burden of providing service. This includes changes to pole attachment fees, franchise or license fees, or other third-party pass-through charges.
- Network and Infrastructure Costs: Significant and unforeseen increases in the costs associated with operating, maintaining, upgrading, or securing our network and infrastructure. This includes, but is not limited to, substantial increases in the cost of electricity, fuel, fiber optic or related materials, critical equipment, cybersecurity compliance, and costs arising from supply chain disruptions.
- Discontinuation of Service Tier: In the event ALLO discontinues or substantially modifies the service tier to which you subscribe, we may, at our option, terminate this Offer or transition you to the closest equivalent service tier at its then-current price.
General Disclaimer: This Offer is not a contract for a term of service, and you may cancel your service at any time, subject to standard policies. ALLO makes no warranties about the speed, bandwidth, or uninterrupted nature of its service, which may be affected by various factors. ALLO reserves the right to manage its network for the benefit of all users. All services, offers, and pricing are subject to change. We will provide you with notice of any changes to your pricing or our services in accordance with applicable law.
