Local, Honest, Hassle-Free Support

ALLO Fiber Support

Local support should feel local. Start with chat or the support form for quick help.

Residential Support

Business support

Residential support

Local, hassle-free residential support.

Fastest for simple questions

Chat with support

Live chat (during business hours) for quick questions, simple troubleshooting, and help finding the right next step.

Launch live chat
Need a little more help?

Send a support request

Use the form for account changes, service updates, billing details, or anything that needs context.

Open a support ticket Browse FAQs
Prefer to call?

Residential phone support

If your issue is urgent or you would rather talk it through, choose the number below that best fits your need.

Residential service

Internet & Landline

Account help, billing questions, outages, service changes, and home phone support.

Entertainment

DIRECTV Support

Get help with packages, setup questions, and support for streaming TV service.

Wireless

ALLO Mobile Support

Activation, device questions, compatibility checks, and account help for mobile service.

Support form

Tell us what is going on.

Share a few details about your home service, and the ALLO team will follow up with the next best step.

  • Include your service address, account details, and the service you need help with.
  • Let us know the best way to reach you and when you are available.
  • If service is down or the issue is urgent, call our support number above.