Industries

AI Answering Service for HVAC and Home Services

Every call answered, 24/7, by an AI agent that knows your business. ALLO Intelligence books the job, answers the questions, and sends emergencies to your on-call tech, so the next call doesn’t go to your competitor.

Every Missed Call Is a Missed Job

When the furnace quits at 10 p.m., the homeowner calls the first company that picks up. Your techs are on roofs and in crawl spaces all day, the office can only answer one line at a time, and the answering service takes a message and hopes someone calls back. ALLO Intelligence answers every call the way your best dispatcher would. It knows your services and service area, books the appointment, and flags the emergencies, day or night.

What ALLO Intelligence Does on Every Call

Answers Right Away

No hold music, no voicemail, and no busy signal, even when a cold snap has every phone in town ringing at once.

Books the Job

Checks your schedule, books the appointment, and confirms it with the customer, working inside the scheduling software you already use.

Handles the Routine Questions

Service areas, hours, what a tune-up includes, when the tech will arrive. It answers from the information you give it and stays inside the guardrails you set.

Sends Emergencies to Your On-Call Tech

No heat, no water, a leak in the ceiling. Urgent calls go straight to the right person instead of waiting for morning.

Speaks Your Customers’ Language

Seven languages, with the ability to switch mid-call, and more than 200 voices to choose from so it sounds like your business.

Compare

A More Intelligent Answering Service

Don’t love your answering service? You don’t need one. ALLO Intelligence replaces it, and your scheduling software, CRM, and customer records stay exactly where they are.

Traditional answering services compared with ALLO Intelligence
FeatureTraditional answering serviceALLO Intelligence
Answers after hoursYesYes, 24/7
What happens on the callTakes a messageBooks the job
Knows your services and areaReads a general scriptTrained on your business
Busy nightsCallers can wait on holdAnswers every call at once
EmergenciesRelays a messageRoutes straight to your on-call tech
LanguagesVariesSeven, with mid-call switching

Phones, IT, and Internet for the Whole Shop

Business Phones

ALLO Intelligence runs on ALLO Business Voice: cloud phones for the office, plus apps that keep your techs reachable from the truck.

Managed IT and Cybersecurity

Monitoring, backups, and help desk support for office computers and field tablets, plus firewalls, email filtering, and multifactor authentication to keep customer and payment information safe.

Business Internet and Fiber

Reliable connections for the office and shop, with dedicated fiber where it’s available at your address.

Built for the Trades

HVAC, plumbing, electrical, roofing, garage doors, pest control, landscaping, and any home service business where the phone is how the work comes in.

Find ALLO Business in Your Area

ALLO Business works with home service companies across our markets. See what we offer where your shop is:

Answering Service Questions, Answered

Hear It Answer Your Calls

Ask for a demo and hear how ALLO Intelligence would answer, book, and route calls for your business.