Industries

IT Services for Local Government

Managed IT, cybersecurity, phones, and internet for counties, cities, towns, and public agencies. We protect public records, stop ransomware before it shuts down services and give your staff one team to call.

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Serve Residents Without Worrying About the Technology

Local governments run on systems residents never see: records, permits, payroll, utility billing, courts, and public safety. Most do it with a small IT staff, or with one person who handles technology on top of another job. And when ransomware hits a county or city, services stop and the story makes the news. ALLO Business keeps those systems protected and running. We monitor and maintain your technology, lock down public records, and give every department one number to call, whether you want us to handle IT completely or back up the staff you already have.

Budgets are set a year out and auditors want proof of your safeguards, so ALLO Business offers predictable monthly costs and documented security you can show when asked.

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What ALLO Business Handles for Local Government

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Managed IT and Help Desk

Proactive monitoring, patching, and backups for servers, workstations, and the network across every department and building, plus a help desk staff can actually reach. We support the records, finance, and permitting systems you already run, so nothing has to be replaced to get started. New hires, device setups, and account changes are handled for you, and when something breaks, your staff call ALLO directly instead of a third party. A flat monthly cost also makes IT easier to plan around an annual budget cycle.

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Cybersecurity and ransomware protection for business systems

Cybersecurity and Ransomware Protection

Next-generation firewalls, endpoint protection, email filtering, secure remote access, and multifactor authentication, with monitoring for threats around the clock. Backup and recovery planning means an attack doesn't have to become a shutdown.

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Business professional using ALLO business voice

Business Phones and ALLO Intelligence

ALLO Business Voice gives city hall, the courthouse, public works, and every department their own lines and extensions, with calls that can follow staff from a desk phone to a laptop or cell. Add ALLO Intelligence, our AI agent for business phones, and resident calls are answered 24/7. It handles routine questions about office hours, trash pickup, permits, and utility bills, and sends everything else to the right department. It speaks seven languages and can switch mid-call. When a storm or water main break floods the lines, nothing rings out, so every resident gets an answer.

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Reliable business internet and fiber connectivity

Business Internet and Fiber

Reliable connections for offices, courthouses, and public works facilities, with dedicated fiber where it’s available. Each building gets a connection sized to how it’s used, from a parks office to the courthouse. Add a backup circuit so city hall stays online if the main line goes down, and static IPs for cameras and secure remote access. On ALLO fiber, we can link multiple buildings on a private network so departments share files and systems without touching the public internet. Internet, phones, and IT all come from one provider, with one number to call.

Business internet

ALLO Intelligence

AI Phone Answering for Local Government

ALLO Intelligence is an AI agent for your business phones that answers every call, around the clock, handles routine questions, and routes everything else to the right person, in seven languages.

Routine Questions Answered

Answers common questions using the information and guardrails you provide.

Right Person, First Try

Routes callers to the right person instead of sending them through a chain of transfers.

Seven Languages

Answers in seven languages and switches mid-call when the caller does.

After-Hours Coverage

Nights, weekends, and holidays are covered without adding staff.

Busy Days Handled

Every call is answered at once during deadlines, seasonal peaks, and other surges.

Guardrails You Set

You control what it will and will not answer and where each call should go.

Built Around What Local Governments Worry About

Keeping Essential Services Running

Monitoring and support that keep permitting, billing, courts, and records online when residents need them.

Stopping Ransomware

Layered protection, monitoring, and tested backups, so an attack is caught early and recovery is measured in hours, not weeks.

Protecting Public Records and Resident Data

Access controls, encryption, and backups that keep sensitive records away from anyone who shouldn't see them.

Meeting Security and Insurance Requirements

Documented safeguards you can point to when auditors, state agencies, or cyber insurers ask.

Connecting Every Department

One network and one phone system across city hall, the courthouse, public works, and remote offices.

Stretching a Small IT Team

A help desk and specialists behind your staff, so one person isn't on call for every department.

Find ALLO Business in Your Area

ALLO Business works with organizations across our markets. See what we offer where you are:

Kansas City Metro Omaha Lincoln Des Moines

Local Government IT Questions, Answered

Let's Talk About Your Business

Tell us how your team handles technology today, and we'll show you what ALLO Business can take off your plate.

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