We often get asked, “Why does my neighbor have ALLO service but I don’t?” And it’s a difficult question to answer. Our CEO has a great write-up explaining the construction process, we highly recommend you read it here.

This week we’re getting a little more detailed, bringing you information directly from the ALLO crew that handles the design and infrastructure for each fiber build.

In the process of design, ALLO  divides cities into PONs (or passive optical networks). These are zoned areas of a town with a cross-connect cabinet located within them. With these PONs come boundaries. There will always be homes located along the outside of these borders that will not be eligible for service until their PON has been built. Sometimes, there may be homes inside of a PON boundary that were not built to because of the geographical obstacles associated with getting cable buried or hung to their location. Sections of cities where the utilities are buried to the home generally come with more obstacles than ones that have overhead access. Buried construction is always more costly, time-consuming, and usually cannot be completed during the winter months.

Within the PON zones, we install multi-fiber cable and MST’s (Multi-port Service Terminal). The cable is spliced to other fiber optic cables that run back to ALLO’s central office, or in some cases a cabinet within the PON that is installed with the communication equipment that generates the optical feed signal. The far end of the cable will be spliced to MST’s. MST’s are the optical taps that a customer’s service drop will be plugged into. These have from 2 to 12 ports on them and every port of each specific MST is designated to a certain address.

While we wish we could service every single residence and business at once, the reality of a fiber installation requires an incredible amount of planning and organization mixed with a variety of environmental and financial factors often outside of our control.  As is often the case with an exceptional product, when the demand is constantly high, it’s often worth the wait.