Our First Impression Specialists are the smiling faces there to greet you at each of our local stores. They are often the first point of contact with the public, so they are well-versed in our core values (Exceptional, Local, Honest, Hassle-Free) and our wide range of fiber features. With the help and knowledge of these…
Read MoreExactly what is fiber optic technology? Optical fiber is a flexible, transparent fiber made of glass or plastic which is slightly thicker than a human hair. The fiber cable coming into your home acts as a conduit carrying all your data via light waves between each end of the fiber. The principles of refraction, which make fiber optics…
Read MoreYou may have seen some friendly fiber faces around town recently, so now we’d like to formally introduce ourselves. We are a fiber optic internet, TV, and phone provider that got our start in the small town of Imperial, Nebraska back in 2003. We currently provide wind in your hair speeds to nine communities and,…
Read MoreTodos estamos experimentando un poco de shock a medida que lidiamos con el cambio de ritmo que el virus COVID-19 puede causar en nuestros hogares y lugares de trabajo. Queremos que sepa que estamos listos. Nuestro equipo de fibra óptica tiene planes para continuar proporcionando un servicio y apoyo sin interrupciones a medida que nuestros clientes con negocios y residenciales se…
Read MoreWorking and Learning From Home We’re all experiencing a little bit of shock as we deal with the change of pace the Covid-19 virus may be causing in our homes and workplaces. We want you to know, we are ready. Our fiber-optic team has plans in place to continue providing seamless service and support as…
Read MoreImagine working at a place for 40 hours a week and not liking your job. Yeah, we can’t either. The leaders at ALLO have created a workplace where folks are valued, ideas are heard, and work-life balance is an everyday practice. So, if you’ve considered applying or becoming a customer, we’d like to give you…
Read MoreAs ALLO grows, so does our Digital Experience Team. What started as a one-woman show has grown to seven dynamic Digital Experience Specialists, with plans to add more fine folks in the future. As with so many other ALLO departments, the Digital Experience Team juggles various responsibilities, but ultimately, their main concern is with the…
Read MoreNOC NOC! Who’s there? A whole team of fiber experts responsible for keeping our network in order and consuming, what we believe to be, a record amount of breakfast burritos in a single morning. This ALLO team is known as the NTAC (Network Technical Assistance Center) crew, and they’re known to handle a list of…
Read MoreWe are delighted to give you a closer look at our Installation Technician Team and share some insight from Jose and Thomas this week. We find that our customers anticipate a mandatory headache with a new service installation, and we never tire of surprising them with an entirely different experience. In our industry, it has…
Read MoreOur blog series continues, and this week we’re tipping our hats to the Residential Customer Experience Team. Sometimes referred to as CSRs, angels in disguise, or ALLO trivia masters, we believe they are the reason ALLO is held in such high esteem by our customers. While all our departments have some level of customer interaction,…
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