Get to Know ALLO: Network Design

Many of our ALLO customers get to meet and interact with several of our fiber teams including the front office, customer support, technical support, and our installation and troubleshooting teams. That’s a lot of face time with a variety of fiber experts and you might think that would cover it. Actually there’s a long list…

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3:28 PM / ALLO Expert/ Spotlight / By / 0 Comments

Jason Rocked 2015!

Congratulations to our Western Region Tech Operations Manager Jason VanDyke on winning the 2015 Customer Service Award. He has been a member of the Allo family for nearly five years and we’d be hard-pressed to find a day when he wasn’t striving to uphold our core values (Honest, Hassle-Free, Exceptional, Local). Moving through various roles at…

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2:53 PM / ALLO Expert/ Community/ Spotlight / By / 1 Comment

Netflix Phishing Scheme

When you use Google services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. This is important; we hope you will take time to read it carefully. And remember, you can find controls to manage…

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2:58 PM / ALLO Expert/ Internet / By / 0 Comments

An ALLO Installation Story

After eagerly waiting for fiber services to reach her area, our front office manager Kami received notice that her neighborhood was a “go”.  To truly understand her excitement, read her confession here. To highlight our Honest and Hassle Free core values, Kami took the time to document her install experience to help customers see exactly how our ALLO installation process…

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10:31 PM / ALLO Expert/ Community/ Fiber/ Internet/ Television / By / 20 Comments

Happy ALLOversary Nick!

Nick Colton, our Director of Network Operations is celebrating a big milestone with ALLO, 12 years with the company! He’s been here from the very beginning and occupied a variety of roles. We asked him to share his thoughts on ALLO and his time here. He provides some great insight on what we’re all about here and we…

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1:57 PM / ALLO Expert/ Community/ Spotlight / By / 0 Comments

Happy ALLOversary Jeff!

Jeff Kuenne is one of ALLO’s two managing partners and today we’re wishing him a happy 10 year ALLOversary! Jeff began working alongside Brad Moline at Birch Telecom in Kansas City. Birch started with 4 employees back in 1997. Jeff came on board when the FCC first allowed competition between phone companies which enabled them to…

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10:01 PM / ALLO Expert/ Fiber/ Internet/ Phone/ Television / By / 0 Comments

What is Fiber?

Exactly what is fiber optic technology? Optical fiber is a flexible, transparent fiber made of glass or plastic which is slightly thicker than a human hair. The fiber cable coming into your home acts as a conduit carrying all your data via light waves between each end of the fiber. The principles of refraction, which make fiber…

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5:56 PM / ALLO Expert/ WiFi / By / 0 Comments